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Retail Store Manager Jobs (NOW HIRING)

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

Rainbow Stores

Retail Store Manager

Minneapolis, MN · On-site

$55K - $65K/yr

The Retail Store Manager oversees daily store operations, ensuring an excellent customer experience while driving sales performance and team development. This role requires strong leadership ...

Rainbow Stores

Retail Store Manager

New Orleans, LA · On-site

$52K - $60K/yr

The Retail Store Manager oversees daily store operations, ensuring an excellent customer experience while driving sales performance and team development. This role requires strong leadership ...

The UPS Store #7369

Retail Store Manager

Brooklyn, NY · On-site

Store Manager - Multi-Unit Retail Operations (The UPS Store Network) Long Island & NYC Pay: Competitive, based on experience 12-Location, High-Performing Franchise Network We're a top-performing ...

Rainbow Stores

Retail Store Manager

Lafayette, LA · On-site

$50K - $60K/yr

The Retail Store Manager oversees daily store operations, ensuring an excellent customer experience while driving sales performance and team development. This role requires strong leadership ...

Rainbow Stores

Retail Store Manager

Minneapolis, MN · On-site

$20 - $24/hr

The Retail Store Manager oversees daily operations, ensuring exceptional customer service and efficient store performance. This role involves leading a team, managing inventory, and driving sales ...

Rainbow Stores

Retail Store Manager

Denver, CO · On-site

We are seeking a Retail Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: * Supervise team of retail ...

Rainbow Stores

Retail Store Manager

Denver, CO · On-site

We are seeking a Retail Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: * Supervise team of retail ...

Rainbow Stores

Retail Store Manager

Minneapolis, MN · On-site

$1.0K - $1.3K/wk

The Retail Store Manager oversees daily store operations, ensuring an excellent shopping experience, managing staff, and meeting sales goals. This role requires strong leadership, organizational ...

Rainbow Stores

Retail Store Manager

Sacramento, CA · On-site

We are seeking a Retail Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: * Supervise team of retail ...

Rainbow Stores

Retail Store Manager

Biloxi, MS · On-site

$43K - $47K/yr

The Retail Store Manager oversees all store operations, ensuring excellent customer service, staff management, and achieving sales goals. This role requires leadership skills, operational expertise ...

Rainbow Stores

Retail Store Manager

Sacramento, CA · On-site

We are seeking a Retail Store Manager to join our team! You will be responsible for overseeing and coordinating the activities of the retail sales team. Responsibilities: * Supervise team of retail ...

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How much do retail store manager jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for retail store manager in the United States is $22.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What is a retail store manager?

Retail Store Managers are responsible for overseeing the daily operations of a retail store. Their duties include managing staff, ensuring excellent customer service, monitoring inventory, meeting sales targets, and handling administrative tasks such as budgeting and scheduling. They play a key role in maintaining store standards and driving business growth. Retail Store Managers also address customer concerns and implement company policies to create a productive and positive shopping environment.

What does a retail store manager do?

A retail store manager is responsible for organizing employees, payroll, and schedules at a retail store. It is their job to hire new employees, provide training, manage current employees, and maintain the proper appearance of the store. If the retail store is part of a large chain, the retail store manager will present corporate changes and sales quota expectations to the staff. A retail store manager will also be responsible for monitoring security, handling money matters, and making sure the store is orderly and welcoming.

What are the key skills and qualifications needed to thrive as a retail store manager?

To thrive as a Retail Store Manager, you need strong leadership, inventory management, sales acumen, and typically a background in retail or business administration. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is essential. Excellent communication, problem-solving, and customer service skills help you motivate teams and resolve issues effectively. These abilities ensure efficient store operations, satisfied customers, and achievement of sales and performance targets.

What are some common challenges faced by retail store managers and how can they be effectively addressed?

Retail Store Managers often face challenges such as managing staff turnover, maintaining inventory accuracy, and meeting sales targets. Effective communication and consistent training can help reduce turnover by fostering a positive team environment. Implementing robust inventory management systems and regularly reviewing sales data can help address inventory and sales challenges. Building strong relationships with both employees and customers is also key to creating a productive and engaging retail environment.

Is a retail store manager a stressful job?

A retail store manager role can be stressful due to responsibilities such as overseeing staff, managing sales targets, and handling customer complaints. The job often requires strong organizational skills, problem-solving, and the ability to work under pressure, especially during busy hours or holiday seasons.
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Retail Store Manager jobs near you
Infographic showing various Retail Store Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $47,574 per year, or $22.9 per hour.

Retail Store Manager

The UPS Store #7369

Brooklyn, NY • On-site

Full-time

Re-posted 11 days ago

Job description

Store Manager - Multi-Unit Retail Operations (The UPS Store Network)
Long Island & NYC
Pay: Competitive, based on experience
12-Location, High-Performing Franchise Network
We're a top-performing network of 12 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You'll Be Responsible For
Leadership & Team Development
  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence
  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience
  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management
  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role
You may come from:
  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:
  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer
  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.

Apply