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Restaurant Call Center Jobs (NOW HIRING)

Auberge Collection

Call Center Agent

Santa Fe, NM · On-site

$14.75 - $19.50/hr

... restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square ... Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they ...

Auberge Collection

Call Center Agent

Santa Fe, NM

$14.75 - $19.50/hr

... restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square ... Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to ...

Carchex

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to ...

CARCHEX LLC

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements: Enthusiastic phone presence Basic computer skills Open to ...

ROSATIS PIZZA

Call Center Representative

Crown Point, IN

$12 - $14/hr

Flexible schedule Call Force One is a service that takes orders for pizza restaurants across the country. Must have good communication skills, attention to detail and possess a good work ethic. Hours ...

New

Rosati's Pizza

Call Center Representative

Crown Point, IN · On-site

$12 - $14/hr

Flexible schedule Call Force One is a service that takes orders for pizza restaurants across the country. Must have good communication skills, attention to detail and possess a good work ethic. Hours ...

TEKsystems

Call Center Representative

Washington, DC · Hybrid

$19.50/hr

Resolve issues and ensure a positive member experience What We're Looking For: * 6+ months of customer service experience (retail, call center, restaurant, hospitality, etc.) * Strong communication ...

New

TEKsystems

Call Center Representative

Leesburg, VA · Hybrid

$19.50/hr

Resolve issues and ensure a positive member experience What We're Looking For: * 6+ months of customer service experience (retail, call center, restaurant, hospitality, etc.) * Strong communication ...

New

TEKsystems

Call Center Representative

Martinsburg, WV · Hybrid

$19.50/hr

Resolve issues and ensure a positive member experience What We're Looking For: * 6+ months of customer service experience (retail, call center, restaurant, hospitality, etc.) * Strong communication ...

New

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Restaurant Call Center information

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How much do restaurant call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for restaurant call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Restaurant Call Center job?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What restaurant job pays the most?

In restaurant jobs, management positions such as general managers and executive chefs tend to have the highest salaries. These roles require experience, leadership skills, and often involve overseeing operations, with salaries varying based on location and establishment size.

What types of calls and tasks will I handle as a Restaurant Call Center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as customer service managers or technical support managers, which can earn salaries significantly higher than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are the key skills and qualifications needed to thrive in the Restaurant Call Center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

More about Restaurant Call Center jobs
What cities are hiring for Restaurant Call Center jobs? Cities with the most Restaurant Call Center job openings:
What are the most commonly searched types of Restaurant Call Center jobs? The most popular types of Restaurant Call Center jobs are:
What states have the most Restaurant Call Center jobs? States with the most job openings for Restaurant Call Center jobs include:
What job categories do people searching Restaurant Call Center jobs look for? The top searched job categories for Restaurant Call Center jobs are:
Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 77% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Auberge Collection

Santa Fe, NM • On-site

$14.75 - $19.50/hr

Full-time

Posted 17 days ago

Job description

Company Description
About Bishop's Lodge, Auberge Collection
A legendary landmark re-imagined, Bishop's Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort's signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms.
For more information: auberge.com/bishops-lodge/
Follow Bishop's Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge
Job Description
Our on property Call Center Agent (PBX Operator) is responsible for transporting guests virtually anywhere they would like to go at any time.\
Job Duties include:
  • Provide prompt, courteous and efficient handling of all incoming calls, keep track of guests' requests, and follow up to ensure satisfactory service and assistance for outgoing calls.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Contact appropriate individuals or departments (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest calls, requests, or problems.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Address guests' service needs in a professional, positive, and timely manner. Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Monitor busy or unanswered lines, check back with callers on hold to update status and offer to take a message.
  • Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Thoroughly understand safety procedures and have numbers to the Police, Fire, and Telephone Repair departments.

Qualifications
  • 1 year experience in same or similar role.
  • Ability to clearly and pleasantly communicate in English, both orally and in writing.
  • Ability to perform assigned duties with attention to detail .
  • Ability to interact in a polite, professional, and engaging manner.
  • Experience in a luxury environment is preferred.

Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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