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Restaurant Call Center Jobs (NOW HIRING)

Cask & Schooner

Call Center Representative

Phoenix, AZ · On-site

$16 - $19.75/hr

Company Description Welcome to the Cask & Schooner Public House & Restaurant A place of rustic fare ... Collaborate with call center team members, sales team members, and other company departments to ...

Cask & Schooner

Call Center Representative

Phoenix, AZ

$16 - $19.75/hr

Company Description Welcome to the Cask & Schooner Public House & Restaurant A place of rustic fare ... Collaborate with call center team members, sales team members, and other company departments to ...

Wynn Resorts

Assistant Manager - Call Center

Everett, MA · On-site

$61K - $66K/yr

Room Reservations, Restaurant Reservations, Spa & Salon Reservations, PABX/Guest Services, Specialty Reservations, and Advanced Room and Restaurant Deposits and show bookings. The Call Center ...

Carchex

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to ...

CARCHEX

Call Center Representative

Cockeysville, MD

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements Enthusiastic phone presence Basic computer skills Open to ...

CARCHEX LLC

Call Center Representative

Cockeysville, MD · On-site

$20 - $26.25/hr

Compensation for Call Transfer Agent * $17.50+ per hour PLUS weekly bonus (equivalent of $20.00 ... restaurants and gyms. Requirements: Enthusiastic phone presence Basic computer skills Open to ...

Pop-Up Talent

Call Center Sales

Saginaw, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

Pop-Up Talent

Call Center Sales

Watauga, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

Pop-Up Talent

Call Center Sales

North Richland Hills, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

Pop-Up Talent

Call Center Sales

Benbrook, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

Pop-Up Talent

Call Center Sales

Haltom City, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

Pop-Up Talent

Call Center Sales

Fort Worth, TX · On-site

$42K/yr

Call Center Sales Fort Worth, TX 76137 Are you passionate about sales and ready to unleash your ... Prior experience in Customer Service, Sales, Marketing, Business Development, or the Restaurant ...

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Restaurant Call Center information

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How much do restaurant call center jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for restaurant call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Restaurant Call Center job?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a Restaurant Call Center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the Restaurant Call Center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

More about Restaurant Call Center jobs
What cities are hiring for Restaurant Call Center jobs? Cities with the most Restaurant Call Center job openings:
What are the most commonly searched types of Restaurant Call Center jobs? The most popular types of Restaurant Call Center jobs are:
What states have the most Restaurant Call Center jobs? States with the most job openings for Restaurant Call Center jobs include:
What job categories do people searching Restaurant Call Center jobs look for? The top searched job categories for Restaurant Call Center jobs are:
Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Cask & Schooner

Phoenix, AZ • On-site

$16 - $19.75/hr

Full-time

Re-posted 13 days ago

Job description

Company Description
Welcome to the Cask & Schooner Public House & Restaurant
A place of rustic fare and well-crafted libation in Friday Harbor, WA on San Juan Island
At Cask & Schooner, we highlight local, sustainable, and delicious food grown and harvested by our friends and farmers. We are committed to offering our guests as local, as fresh and as organic from the market and from the farm to your plate.
Our menu changes frequently, in honor of the subtle shifts of the harvest.
Job Description
Job Summary
We are looking for a friendly and hard-working customer service associate to join our growing team. The individual in this role is be responsible for answering all incoming calls and emails, fielding customer questions and complaints, and transferring potential leads to our sales team.
Candidates should have an outgoing and positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Responsibilities:
  • Field incoming calls in a timely manner throughout shift
  • Identify customer questions, complaints, concerns, and overall needs
  • Provide sufficient answers and solutions to all customer queries
  • Handle customer complaints respectfully and professionally
  • Redirect customers to appropriate departments and teams when appropriate
  • Generate leads for sales team by screening callers and identifying potential sales opportunities
  • Ensure all voicemails are answered immediately
  • Maintain professional relationships with customers through ongoing excellent customer service
  • Follow up with callers on complaint/question status, ensure resolution
  • Collaborate with call center team members, sales team members, and other company departments to ensure overall customer and product satisfaction
  • Meet or exceed call quotas and sales assist quotas, both personally and as a team unit
  • Follow all communication procedures, policies, and guidelines during every customer interaction
  • Perform duties and responsibilities with our customers' satisfaction as your number one priority

Qualifications
Qualifications:
  • High school diploma or equivalent (GED) required
  • Customer service experience prefered
  • Familiarity with CRM systems a plus
  • Excellent interpersonal communication skills
  • Strong phone skills i.e. diction, active listening
  • Ability to communicate and interact with a variety of people, both externally with customers and internally with company team members and other departments
  • Time management skills
  • Ability to multitask
  • Outgoing, friendly, compassionate personality

Additional Information
All your information will be kept confidential according to EEO guidelines.

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