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Residential Support Worker Jobs (NOW HIRING)

Salvation Army

Residential Support Staff

Honolulu, HI · On-site

$16 - $17/hr

We are looking for a Residential Support Staff who will join our Women's Way treatment program. Are you that individual? This is a rewarding position that requires a strong understanding of the ...

Upbring

Residential Support Specialist

Canyon Lake, TX · On-site

$14.50 - $17/hr

As servant-leaders, we lead by example, working passionately to create a brighter future for those ... What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ...

Facets

Residential Support Specialist

Falls Church, VA · On-site

$18 - $20/hr

Residential Support Specialist. REPORTS TO: Residential Coordinator. CATEGORY: Part-time/Non-Exempt ... This is an excellent opportunity for someone passionate about working with individuals experiencing ...

Upbring

Residential Support Specialist

Canyon Lake, TX

$14.50 - $17/hr

As servant-leaders, we lead by example, working passionately to create a brighter future for those ... What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ...

Upbring

Residential Support Specialist

Canyon Lake, TX · On-site

$14.50 - $17/hr

As servant-leaders, we lead by example, working passionately to create a brighter future for those ... What You'll Do as a Residential Support Specialist The Residential Support Specialist provides ...

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Residential Support Worker information

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How much do residential support worker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for residential support worker in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a residential support worker?

A residential support worker provides assistance with everyday tasks for people who are unable to do these tasks independently. Social work case managers typically supervise residential support workers. As a residential support worker, your patients are usually elderly. You help the patient with light housekeeping, running errands, buying household necessities, and transportation to doctor’s appointments. You also check and maintain records of the patient’s vital signs, reporting any sudden or unexplained change.

What are the key skills and qualifications needed to thrive as a residential support worker?

To thrive as a Residential Support Worker, you need a background in social care, knowledge of safeguarding practices, and often a relevant qualification such as a Level 2 or 3 Diploma in Health and Social Care. Familiarity with care planning systems, incident reporting software, and sometimes first aid certification is typically required. Patience, strong communication abilities, and empathy are crucial soft skills for building trust and supporting residents effectively. These skills and qualities are vital to ensure the safety, well-being, and personal development of vulnerable individuals in residential settings.

What are some common challenges faced by residential support workers and how can they be managed?

Residential Support Workers often encounter challenges such as managing clients with complex behavioral or emotional needs, maintaining clear boundaries, and handling crisis situations. Effective communication, ongoing training, and strong support from colleagues and supervisors are key to managing these challenges. It's also important to practice self-care and seek guidance from more experienced team members to prevent burnout and ensure a positive environment for both staff and residents.

What is the difference between Residential Support Worker vs Care Assistant?

AspectResidential Support WorkerCare Assistant
CredentialsOften requires relevant qualifications like NVQ or QCF in health and social careMay require similar certifications, but often less specialized
Work EnvironmentResidential homes, group homes, or care facilitiesHospitals, care homes, or private homes
Employer & IndustryCare providers, social services, charitiesHealthcare providers, private care agencies
Job FocusSupporting individuals with disabilities or mental health needs in a residential settingAssisting with daily living tasks and personal care

Both roles involve caring for individuals in health and social care settings, but Residential Support Workers typically work in dedicated residential facilities supporting individuals with complex needs, while Care Assistants often work in more varied environments providing personal care and support. The roles share similar certifications and industry usage, making them closely related but distinct in setting and scope.

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Residential Support Worker jobs near you
Infographic showing various Residential Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,277 per year, or $17.4 per hour.

Residential Support Staff - Chanlyut

Cook Inlet Tribal Council, Inc.

Anchorage, AK • On-site

$24.25 - $32.75/hr

Full-time

Re-posted 27 days ago

Job description

Description
COOK INLET TRIBAL COUNCIL, INC.
Job Title:Residential Support Staff I/IIDepartment:Recovery & ReentryReports To:Program SupervisorSupervises:NoneFLSA Status:Non-ExemptPay Grade:N4 (I), N5 (II)Job Type:Regular, Full-Time/Part-TimeAKBCU: YesICPA: No
General Functions:
The Residential Support Staff plays a vital role on a multidisciplinary care team, providing essential support to participants throughout their recovery journey in a residential treatment setting. This position focuses on facilitating skill development, offering direct support within the milieu, and maintaining a safe, structured environment that promotes healing and growth. Working in partnership with our people, Support Staff apply trauma-informed, culturally responsive, and recovery-oriented practices to develop opportunities that fulfill our endless potential. The role requires strong interpersonal skills, cultural sensitivity, and dedication to fostering personal growth and resilience through consistent, supportive, and strength-based interactions.
Duties and Responsibilities:
Residential Support Staff I
  • Monitor day-to-day program schedules and promote a therapeutic, supportive milieu culture and environment.
  • Provide social and emotional support to participants using Trauma-Informed and Motivational Interviewing techniques.
  • Complete required documentation including shift reports and interdepartmental communications to ensure continuity of care.
  • Monitor and control visitor access, participant passes, and medication self-administration per Recovery Services protocols.
  • Transport participants to scheduled activities, case management services, appointments, and approved outings.
  • Facilitate participant meetings with family, tele-psych, clinicians, and support seamless facilitation of groups and individual sessions.
  • Attend scheduled off-campus activities supporting program goals including fishing, hiking, skiing, canoeing, and berry picking.
  • Document all medical appointments, referrals, and medication transactions according to program policies and procedures.
  • Communicate participant behavioral or emotional presentations to the treatment team and facilitate verbal de-escalation when necessary.
  • Support participants and staff in meeting health and safety standards per CITC policies and procedures.
  • Assist in commercial kitchen environment and support food service for participants when appropriate.
  • Maintain respectful relationships with participants, former participants, family members, and peers in accordance with HIPAA and 42CFR Part 2.
  • Model professional, respectful, caring, and calm demeanor in all interactions while promoting program rules and expectations.
  • Maintain assigned areas and surrounding offices in clean, organized condition.
  • Perform all related duties as needed and assigned.

Residential Support Staff II
  • Perform all duties and responsibilities of Residential Support Staff I with an advanced level of proficiency.
  • Support case management efforts and coordinate with treatment team on participant care plans.
  • Coordinate training and in-services for Residential Support Staff to enhance team capabilities.
  • Aid in onboarding and training of new Support Staff to ensure program consistency.

Job Specifications:
  • Excellent verbal and written communication skills with demonstrated ability in conducting individual and group sessions.
  • Proficient with computers including word processing, email communication, internet resources, spreadsheets, and case management systems.
  • Proven ability to work effectively both independently and collaboratively within a team environment.
  • Flexible and adaptable to shifting priorities with strong time management skills to handle multiple deadlines.
  • Excellent judgment, decision making, and critical thinking skills in dynamic environments.
  • Demonstrated ability and willingness to be cross-trained in all aspects of the program.
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.
  • Expected to protect participant privacy in accordance with CITC policies and federal/state law requirements.

Minimum Core Competencies:
CITC Values, Respectful Leadership, Professionalism, Emotional Intelligence, Problem Solving/Critical Thinking, Communication Skills.
Minimum Qualifications:
  • Continued employment is contingent upon completion of satisfactory state and federal fingerprint criminal background check.
  • Valid Alaska driver's license and insurable under CITC's automotive insurance, which requires a driver to be at least 21 years of age and have had a driver's license for at least three years.
  • Alaska Food Handlers Card or ability to obtain within 30 days of hire.
  • CPR certified or ability to be certified within 30 days of hire.

Residential Support Staff I
  • High School Diploma or GED.
  • One (1) year of professional and supervised social service or related work experience, preferably in a residential behavioral health setting or similar environment. A combination of education and experience with major coursework in counseling, psychology, social sciences, or related fields may substitute.

Residential Support Staff II
  • High School Diploma or GED.
  • Two (2) years of professional and supervised social service or related work experience, preferably in a residential behavioral health setting or similar environment.

Preferred Qualifications:
  • Associate's degree, college coursework, or bachelor's degree in human services, psychology, or related field.
  • Three (3) years of professional and supervised social service or related work experience in a residential behavioral health setting.
  • Experience working in a milieu and/or residential treatment setting.
  • Training in and experience using Motivational Interviewing techniques.
  • Experience in substance use or mental health treatment services.
  • Experience with Electronic Health Record (EHR) systems.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • May require prolonged periods of sitting, standing, and moving.
  • Must be able to lift up to 50 pounds occasionally, by utilizing proper lifting techniques and working in a safe manner.
  • May involve use of office equipment, tools, and other equipment as necessary. Possible bending, stooping, reaching, kneeling, and crouching.

Disclaimer
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

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