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Residential Support Worker Jobs (NOW HIRING)

Esland

$15.75 - $18.25/hr

You will have access to a company app that provides high street discounts, online medical support, financial advice and counselling * A minimum 12 months experience in a children's residential care ...

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How much do residential support worker jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for residential support worker in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a residential support worker?

A residential support worker provides assistance with everyday tasks for people who are unable to do these tasks independently. Social work case managers typically supervise residential support workers. As a residential support worker, your patients are usually elderly. You help the patient with light housekeeping, running errands, buying household necessities, and transportation to doctor’s appointments. You also check and maintain records of the patient’s vital signs, reporting any sudden or unexplained change.

What are the key skills and qualifications needed to thrive as a residential support worker?

To thrive as a Residential Support Worker, you need a background in social care, knowledge of safeguarding practices, and often a relevant qualification such as a Level 2 or 3 Diploma in Health and Social Care. Familiarity with care planning systems, incident reporting software, and sometimes first aid certification is typically required. Patience, strong communication abilities, and empathy are crucial soft skills for building trust and supporting residents effectively. These skills and qualities are vital to ensure the safety, well-being, and personal development of vulnerable individuals in residential settings.

What are some common challenges faced by residential support workers and how can they be managed?

Residential Support Workers often encounter challenges such as managing clients with complex behavioral or emotional needs, maintaining clear boundaries, and handling crisis situations. Effective communication, ongoing training, and strong support from colleagues and supervisors are key to managing these challenges. It's also important to practice self-care and seek guidance from more experienced team members to prevent burnout and ensure a positive environment for both staff and residents.

What is the difference between Residential Support Worker vs Care Assistant?

AspectResidential Support WorkerCare Assistant
CredentialsOften requires relevant qualifications like NVQ or QCF in health and social careMay require similar certifications, but often less specialized
Work EnvironmentResidential homes, group homes, or care facilitiesHospitals, care homes, or private homes
Employer & IndustryCare providers, social services, charitiesHealthcare providers, private care agencies
Job FocusSupporting individuals with disabilities or mental health needs in a residential settingAssisting with daily living tasks and personal care

Both roles involve caring for individuals in health and social care settings, but Residential Support Workers typically work in dedicated residential facilities supporting individuals with complex needs, while Care Assistants often work in more varied environments providing personal care and support. The roles share similar certifications and industry usage, making them closely related but distinct in setting and scope.

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Residential Support Worker jobs near you
Infographic showing various Residential Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,277 per year, or $17.4 per hour.

Mental Health Residential Support Worker

Ascentria Care Alliance

Hebron, ME

$14.25 - $16.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Help us Build a Thriving New England!

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

Join us in making a lasting difference!

Work Location/Program Overview:

Ascentria has been providing 24-7 support services for adults with mental health challenges in ME for over 20 years. Ascentria maintains (5) home-based, person centered, supported residences. In various locations. These services are critically important in helping individuals live as independently as possible in our community and to experience fulfilling lives. 

Position Overview:

Residential Support Workers play a critically important and impactful role in supporting individuals with a range of challenges. In addition, they serve as advocates and encourage engagement in daily activities, assist in developing individual treatment plans, and establish community supports and access to a range of activities. Covering 24 hours a day/ 7 days a week, this position offers job seekers many scheduling options, including choice of shifts, days off and flexibility to go to school while working.  

Here’s what we’re looking for:

  • A High School Diploma or equivalent is required
  • Valid state-issued driver’s license and proof of auto insurance
  • While prior experience in assisting others is preferred, training will be provided
  • Must be willing and able to obtain and maintain the MHRT-1 certification, which includes CPR/FA, Behavior Intervention Training, MHSS, and CRMA.
  • Must have ability to comprehend and provide services in accordance with State of ME mental health licensing standards.

Please note: Candidates who are selected for hire must successfully complete all required background checks before starting their employment.

Here’s why you should join us:

We prioritize our employees' wellbeing with a comprehensive benefits package, for those who qualify, and a supportive workplace culture where all are encouraged and empowered to drive change, make a difference, and enjoy life outside of work.

Ascentria offers the following employee benefits:

  • High quality/affordable health, dental, and vision insurance to support your overall wellness
  • Flexible Spending Account to help manage eligible expenses
  • A 403(b) retirement plan with employer match
  • A full-service Employee Assistance Program with many free and accessible services and supports
  • Generous tuition reimbursement to invest in your professional growth and development
  • Paid time off which increases as your tenure grows and paid time and a half for working a holiday.
  • A workplace culture that values diversity, equity, and inclusion, where all voices are heard and respected

When you join Ascentria, you’re not just taking on a job—you’re stepping into a role that empowers you to grow personally and professionally while contributing to a meaningful mission.

Location: We have five group homes situated in Maine, with four located in Auburn/Lewiston and one in Hebron.

Transform lives and communities with Ascentria Care Alliance.  Apply today to be a part of our mission-driven Team

Apply