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GILEAD - Residential Support Worker

Clinton, CT · On-site

$18.89/hr

The Residential Support Worker for Gilead's Clinton area adult residential/supported apartment program works Thursday, Friday, Saturday 11:00 PM - 7:00 AM, (24 hours per week) providing coaching ...

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How much do residential support worker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for residential support worker in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is a residential support worker?

A residential support worker provides assistance with everyday tasks for people who are unable to do these tasks independently. Social work case managers typically supervise residential support workers. As a residential support worker, your patients are usually elderly. You help the patient with light housekeeping, running errands, buying household necessities, and transportation to doctor’s appointments. You also check and maintain records of the patient’s vital signs, reporting any sudden or unexplained change.

What are the key skills and qualifications needed to thrive as a residential support worker?

To thrive as a Residential Support Worker, you need a background in social care, knowledge of safeguarding practices, and often a relevant qualification such as a Level 2 or 3 Diploma in Health and Social Care. Familiarity with care planning systems, incident reporting software, and sometimes first aid certification is typically required. Patience, strong communication abilities, and empathy are crucial soft skills for building trust and supporting residents effectively. These skills and qualities are vital to ensure the safety, well-being, and personal development of vulnerable individuals in residential settings.

What are some common challenges faced by residential support workers and how can they be managed?

Residential Support Workers often encounter challenges such as managing clients with complex behavioral or emotional needs, maintaining clear boundaries, and handling crisis situations. Effective communication, ongoing training, and strong support from colleagues and supervisors are key to managing these challenges. It's also important to practice self-care and seek guidance from more experienced team members to prevent burnout and ensure a positive environment for both staff and residents.

What is the difference between Residential Support Worker vs Care Assistant?

AspectResidential Support WorkerCare Assistant
CredentialsOften requires relevant qualifications like NVQ or QCF in health and social careMay require similar certifications, but often less specialized
Work EnvironmentResidential homes, group homes, or care facilitiesHospitals, care homes, or private homes
Employer & IndustryCare providers, social services, charitiesHealthcare providers, private care agencies
Job FocusSupporting individuals with disabilities or mental health needs in a residential settingAssisting with daily living tasks and personal care

Both roles involve caring for individuals in health and social care settings, but Residential Support Workers typically work in dedicated residential facilities supporting individuals with complex needs, while Care Assistants often work in more varied environments providing personal care and support. The roles share similar certifications and industry usage, making them closely related but distinct in setting and scope.

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Residential Support Worker jobs near you
Infographic showing various Residential Support Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $36,277 per year, or $17.4 per hour.

Residential Support Worker

Leon Advocacy and Resource Center

Tallahassee, FL • On-site

$15/hr

Full-time

Re-posted 6 days ago

Job description

JOB SUMMARY
Residential support workers (RSW) help group home residents with personal hygiene skills such as bathing and oral care; home-making skills such as meal preparation, vacuuming, and laundry; and social and adaptive skills. RSW’s also help residents make and keep appointments with doctors, provide or arrange transportation, make sure they take their medicine, and serve as a companion for the residents. Staff’s primary role is to provide the appropriate supports tailored to the needs and desires of each individual to enable each to live as independently as possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Perform all services and duties within the principles, philosophy and mission of Leon Advocacy and Resource Center
  • Perform all duties within the guidelines of the current Medicaid Waiver Handbook, license requirements, and contract provisions
  • Perform all duties according to the Residential Support Worker Training Manual
  • Abide by policies set forth in the current employee handbook
  • Abide by attendance policy as specified in current employee handbook
  • Be awake and available at all times when on-duty
  • Provide a home-like environment for the residents
  • Provide instruction, monitoring, prompting, assistance, and direct care as needed with all activities of daily living (according to individuals’ needs and their current Residential Habilitation implementation plan and support plan)
  • Support residents in the community with fulfilling personal goals, providing training, modeling, and assistance as needed
  • Implement/document any approved behavioral programs or procedures in accordance with agency procedures
  • Administer, store, and document administration of medication as prescribed and according to the medication administration procedures Rule 65G-7
  • Accompany and transport residents into the community for routine and emergency medical visits and to engage in recreational and consumer activities as scheduled
  • Prepare and serve meals as needed, following approved menu list
  • Assist with crisis intervention and back-up as needed and directed
  • Successfully complete any required documentation or logs on a timely basis
  • Ensure that, at the end of your shift, the home is left in a clean and orderly fashion and all duties assigned to your shift are completed
  • If previous shift is unable to complete all of its assigned duties, be prepared to assist as needed
  • Before leaving scheduled shift, update replacement staff on any resident or household issues, concerns, activities, or unaccomplished shift assignments
  • Communicate to house leader, facilities manager, or residential director any problems or concerns regarding the residents or living environment
  • Attend staff meetings and scheduled in-service and/or pre-service training, conferences, meetings, etc. as required
  • Develop a cooperative, helpful teamwork relationship with co-workers
  • Other duties as assigned by supervisory personnel
MINIMUM EDUCATION / EXPERIENCE / CERTIFICATION / BACKGROUND
  • At least 18 years of age
  • High school diploma or equivalent
  • One year’s experience working in a medical, psychiatric, nursing, or childcare setting; or working with persons who have a developmental disability. (Successfully completed college, vocational or technical training equal to 30 semester hours, 45 quarter hours, or 720 classroom hours in special education, mental health, counseling, guidance, social work or health and rehabilitative services can substitute.)
  • Reliable transportation suitable for transporting residents
  • Current automobile liability insurance and current vehicle registration
  • Ability to receive and maintain clearance from Division of Driver’s License, Abuse Registry, FDLE and FBI fingerprinting, local law enforcement, pre-employment drug screen, and Affidavit of Good Moral Character
REQUIRED PERSONAL CHARACTERISTICS
  • Mindset – ability to develop and maintain habits consistent with the agency’s principles and service delivery philosophy
  • Dependability – ability to consistently perform work with minimal errors and with minimal supervision
  • Empathy – ability to be sensitive to, respectful of, and accommodating of recipients unique needs, preferences, and choices
  • Personable – ability to make new acquaintances and establish and maintain positive relationships with stakeholders and coworkers
  • Interpersonal Sensitivity – objective awareness of others, tactful interaction, and ease in establishing appropriate limits
  • Good judgement – ability to evaluate, make decisions, and anticipate consequences
  • Flexibility – ability to roll with the punches through the many changes in our field of work
  • Attitude – A positive (“can-do”) attitude with an initiative and motivation to learn
REQUIRED KNOWLEDGE / SKILLS / ABILITIES
  • Working knowledge of self-hygiene/grooming skills
  • Ability to prepare and serve full meals
  • Ability to handle crisis situations including inappropriate or aggressive behavior, if applicable to residents at assigned location
  • Basic understanding of the rights of persons with disabilities and the ability serve and interact with recipients based on those rights
REQUIRED CERTIFICATIONS
  • Ability to achieve and maintain CPR, Bloodborne Pathogens, and First Aid, and HIV certificates
  • Ability to achieve and maintain medication administration and validation certificates
  • Ability to achieve and maintain Zero Tolerance certification
  • Ability to achieve and maintain Core Competencies training certification
  • Ability to achieve and maintain HIPAA training certification
  • Ability to achieve any other mandatory certifications specified by services handbooks and/or contracts, and/or licensing authorities
REQUIRED PHYSICAL CAPACITIES
  • Ability to accompany those served on a walk of at least one block
  • Ability to perform basic household chores: mopping, sweeping, vacuuming, dusting, cleaning bathrooms for 50% of an 8-12 hour shift
  • Ability to perform small household maintenance tasks such as changing light bulbs, getting down on the floor to hook up a telephone, VCR, TV, etc.
  • Ability to see well enough to read/write documents of small print and to monitor the coming and going of those served
  • Ability to hear well enough to monitor those served and respond to their calls when not in sight
  • Ability to lift approximately 20lbs.: bags of groceries, moving furniture, turning mattresses, etc.
  • Ability to assist a person with transferring from a wheelchair to a bed, toilet, bath, car, or other areas of the home (avg. 150 lbs.), if applicable to residents at assigned location (Available back braces must be worn.)
  • Ability to physically perform CPR on a hard surface
REQUIRED MENTAL CAPACITIES
  • Ability to legibly, correctly complete service logs, incident reports, medication administration records, time sheets, mileage logs, etc.
  • Ability to read, understand, and carry out service plans
  • Ability to follow medication prescriptions and administer medications accordingly
  • Ability to negotiate simple cash transactions and records
  • Ability to participate in planning meetings, staffings, quarterly reviews, etc. for participants in program
DESIRABLE EXPERIENCE / BACKGROUND / CHARACTERISTICS / SKILLS OF IDEAL CANDIDATE
  • Experience working with individuals with significant behavioral or developmental challenges
  • Training in aggression control techniques and de-escalation strategies
  • A history of personal community involvement and assisting others in those endeavors
  • A positive history working in an Agency for Persons with Disabilities licensed group home
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
All employees voluntarily enter into an employment relationship with LARC, and are accordingly free to resign at any time, with or without cause or reason, with or without prior notice. Similarly, LARC may terminate this relationship at any time, with or without cause or reason, with or without prior notice. This mutual relationship is called "employment at-will”. You should not rely on verbal comments (made by anyone in the agency) as a guarantee for specific privileges, working conditions or locations, or future employment.

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