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Residential Program Manager Jobs in Springfield, MA

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

What You'll Do As a Residential Program Manager, you will play a key role in ensuring the health ... safety, and independence of residents by: * Overseeing the daily operations of assigned group homes

Community Residences

Program Lead

East Hartford, CT · On-site

... or Residential Program Manager within 24 hours. 6. Once Medication Certified, administer medication to clients at prescribed times; in accordance with agency policy and DDS regulatory standards.

Community Residences

Resident. Instructor

South Windsor, CT · On-site

$17 - $18.75/hr

... or Residential Program Manager within 24 hours. * Once Medication Certified, administer medication to clients at prescribed times; in accordance with agency policy and DDS regulatory standards.

Community Residences

Resident. Instructor

East Hartford, CT · On-site

$18.46 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

South Windsor, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

South Windsor, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

Manchester, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

East Hartford, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

Windsor, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

Community Residences

Resident. Instructor

Windsor, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Springfield, MA

Residential Program Manager information

See Springfield, MA salary details

$34.6K

$66.9K

$111.4K

How much do residential program manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for residential program manager in Springfield, MA is $66,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $67,200.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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The top searched job categories for Residential Program Manager jobs in Springfield, MA are:

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Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,514 per year, or $32.9 per hour.

DDS Sr. Program Manager

The MH Group LLC

East Longmeadow, MA • On-site

$90K - $107K/yr

Full-time

Re-posted 6 days ago

Job description

Description:

The Senior Program Manager for Developmental Disabilities Services (DDS) is responsible for providing leadership and oversight for residential services and programs within the organization. This role ensures high-quality service delivery for individuals with developmental disabilities, aligning with the organization’s mission and compliance with regulatory standards.

Key Responsibilities:

  • Leadership and Management: Lead and manage residential services programs, ensuring exceptional care and support delivery to residents with developmental disabilities.
  • Program Development: Develop, implement, and evaluate residential programs and services to meet client needs and enhance quality of life.
  • Operational Oversight: Ensure efficient operation of residential facilities, including staffing, resource management, and compliance with health and safety regulations.
  • Quality Assurance: Establish and monitor quality standards and improvement initiatives, ensuring programs adhere to best practices and regulations.
  • Team Leadership: Recruit, train, and mentor program staff, fostering a culture of excellence and continuous professional development.
  • Stakeholder Engagement: Collaborate with families, caregivers, community partners, and regulatory bodies to support program goals and client outcomes.
  • Financial Management: Oversee program budgets, ensuring cost-effective service delivery while maintaining financial integrity.
  • Regulatory Compliance: Ensure all residential programs comply with local, state, and federal regulations, implementing necessary policies and procedures.
  • Reporting and Documentation: Prepare comprehensive reports on program performance, client outcomes, and strategic objectives for senior leadership and stakeholders.
Requirements:
  • Bachelor’s degree in Human Services, Social Work, Psychology, or a related field; a Master’s degree is preferred.
  • A minimum of 5 years experience in managing residential programs for individuals with developmental disabilities.
  • Strong leadership and team management skills with a track record of leading successful programs.
  • In-depth knowledge of regulatory standards and best practices in residential services for developmental disabilities.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders.
  • Strong analytical and organizational skills, including experience with budget management.
MH Group logo

About MH Group

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

East Longmeadow, MA, US

Year founded

2013

View All MH Group Jobs