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Residential Program Manager Jobs in Worcester, MA

RFK Community

Residential Program Director

Lancaster, MA · On-site

$64K - $70K/yr

Manage staffing, budgets, expenses, and administrative requirements. * Collaborate with youth ... Residential Program Director . RFKCA offers a compassionate, inclusive company culture and ...

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Worcester, MA

Residential Program Manager information

See Worcester, MA salary details

$35.4K

$68.5K

$114.1K

How much do residential program manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for residential program manager in Worcester, MA is $68,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $68,800.00 per year, depending on experience, location, and employer.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.
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Cities near Worcester, MA with the most Residential Program Manager job openings:

Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,510 per year, or $32.9 per hour.

Residential Program Manager (Female Only)

Advocates

Marlborough, MA • On-site

$50K - $55K/yr

Full-time

Re-posted 23 days ago

Job description

Overview
Salary: $50,960-$55,120
Schedule: Monday 10am-6pm , Tuesday 10am-6pm , Wednesday 10am-6pm, Thursday 1pm-9pm, Friday 10am-6pm
The Residential Program Manager is responsible for overseeing the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.
Minimum Education Required
High School Diploma/GED
Responsibilities
  • Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program.
  • Manage administrative processes and requirements in consultation with the Administrative Director.
  • Develop and monitor scheduling of staff across the program to ensure economy and program coverage.
  • Interpret and monitor program budgets.
  • Conduct staff meetings.
  • Supervise and evaluate assigned staff.
  • Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits.
  • Maintain exemplary communication and relationships with outside agencies.
  • Complete investigations and reviews as requested.
  • Develop and monitor creative and interesting community centered opportunities for all individuals.
  • Audit individual financial records/case records/and medications on a regular basis.
  • Complete business reports, to include petty cash, census, payroll report.
  • Monitor all staff training, including core trainings, development trainings and program specific trainings.
  • Must be able to travel between programs, office, trainings, and department meetings.
  • Perform physical intervention in the event of a crisis.

Qualifications
  • Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation. Familiarity with state human service systems and related treatment philosophy.
  • Ability to communicate effectively verbally and in writing and ability to use good judgment.
  • Must have basic computer knowledge.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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