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Residential Program Manager Jobs in Worcester, MA

Advocates, Inc

Program Manager

Natick, MA · On-site

Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program. * Manage administrative processes and requirements in consultation with ...

Advocates

Program Manager

Natick, MA

Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program. * Manage administrative processes and requirements in consultation with ...

Advocates

Program Manager

Natick, MA · On-site

Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program. * Manage administrative processes and requirements in consultation with ...

Vinfen

Residential Program Director I

Southborough, MA · On-site

$58K/yr

Assists managers in completing comprehensive assessment for persons served. Participates in ... Ensures program compliance with Vinfen MAP protocols. • Maintains and enhances staff's knowledge ...

JRI

Assistant Program Manager

Framingham, MA · On-site

$21 - $26/hr

We Are Looking For Full Time Program Manager To Work In Our Residential and Day Program In Framingham! Compensation The pay range for this position is $21.00 to $26.00 per hour. The listed range ...

Community Residences

Resident. Instructor

Pomfret Center, CT · On-site

$17.25 - $19.45/hr

ESSENTIAL JOB FUNCTIONS 1. Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload. 2. Management of employees including hiring, training ...

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All JobsResidential Program JobsResidential Program Manager JobsResidential Program Manager Jobs in Worcester, MA

Residential Program Manager information

See Worcester, MA salary details

$35.4K

$68.5K

$114.1K

How much do residential program manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for residential program manager in Worcester, MA is $68,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,300.00 and $68,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
What are the most commonly searched types of Residential Program jobs in Worcester, MA? The most popular types of Residential Program jobs in Worcester, MA are:
What are popular job titles related to Residential Program Manager jobs in Worcester, MA? For Residential Program Manager jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Residential Program Manager jobs in Worcester, MA look for? The top searched job categories for Residential Program Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Residential Program Manager jobs? Cities near Worcester, MA with the most Residential Program Manager job openings:
Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $68,510 per year, or $32.9 per hour.

Assistant Program Manager-Female Only

Advocates

Worcester, MA • On-site

$20.25/hr

Full-time

Re-posted 7 days ago

Job description

Overview
Starting Rate: $20.25/hour
Schedule: Tuesday through Saturday 3pm-11pm
The Assistant Program Manager is responsible for the supervision of residents and Direct Care Staff. This role is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Manager. The Assistant Program Manager will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork.
Who We Are
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.
We're a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives.
Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.
At Advocates, we value the ideas, experiences, and contributions of every employee and are committed to fostering a supportive, welcoming culture where people can learn, grow, and make a meaningful impact.
Minimum Education Required
High School Diploma/GED
Shift
Second Shift
Additional Shift Details
Tuesday- Saturday, 3pm-11pm
Responsibilities
  • Collaboratively identify goals and objectives with program participants. Actively participate in in-service planning meetings and development of individualized goals. Assist with writing service plans and ensure implementation and successful follow through. Assist program participants with taking medications and with community living skills.
  • Assists program participants with functional skills training to assist them to increase independence in areas related to directing support, healthcare management, emergency management, and daily living activities (ADLs). Report changes in program participant's status or behavior to the Program Manager, Residential Program Nurse and/or Residential Program Director.
  • Oversee program participants' safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan.
  • Assist with staff scheduling to ensure program coverage and budgetary compliance.
  • Actively participate in program participant, family, team and staff meetings.
  • Complete all documentation and Incident Reports, in accordance with funder requirements and Agency/Program established deadlines.
  • Supervise and assist in coordinating program activities.

Qualifications
  • Associate's Degree or one year of related experience.
  • Ability to communicate effectively verbally and in writing, the ability to use good judgment.
  • Ability to organize, prioritize, plan and complete tasks independently.
  • Must have basic computer knowledge.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

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