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Residential Program Manager Jobs in Brighton, MA

Melmark

Adult Residential Program Staff

Andover, MA · On-site

$22 - $25/hr

The Adult Residential Program Staff is responsible for providing a home-like environment within an ... Consumers served, families, program managers, and all other department staff. *Pay between $22-$25 ...

Melmark

Adult Residential Program Staff

Andover, MA

$22 - $25/hr

The Adult Residential Program Staff is responsible for providing a home-like environment within an ... Consumers served, families, program managers, and all other department staff. *Pay between $22-$25 ...

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Residential Program Manager information

See Brighton, MA salary details

$38.7K

$74.9K

$124.8K

How much do residential program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for residential program manager in Brighton, MA is $74,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $75,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

More about Residential Program Manager jobs
What are the most commonly searched types of Residential Program jobs in Brighton, MA? The most popular types of Residential Program jobs in Brighton, MA are:
What cities near Brighton, MA are hiring for Residential Program Manager jobs? Cities near Brighton, MA with the most Residential Program Manager job openings:
Residential Program Manager jobs near you
Infographic showing various Residential Program Manager job openings in Brighton, MA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $74,935 per year, or $36 per hour.

Residential Program Manager

NORTH SUFFOLK COMMUNITY SERVICES INC

Revere, MA • On-site

$61K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

As a Residential Program Manager, you will be responsible for the clinical and administrative aspects of a residential program for adults living with developmental disabilities, as well as the overall health and safety of the persons residing there. You will help people in the areas of daily living skills, transportation, skill-building, money management, medication administration, risk mitigation and other areas based on the person centered treatment plan.

What you'll do:

  • Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
  • Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
  • Create a Positive Behavior Supports atmosphere in the programs, following the PBS model.
  • Oversee use of the ISP system to complete ISP planning and ensure related documentation is completed in a timely manner.
  • Participate in the assessment of person referrals, admissions and discharges.
  • Ensure the program and person records are current, comprehensive and meet agency and funding source standards.
  • Liaison with families/guardians, DDS, and other outside service providers.
  • Supervise and participate in the housekeeping and maintenance of the house and vehicle.
  • Participate in the development of the program budget, and monitor the program expenses.
  • Monitor medications in accordance with MAP regulations.
  • Teach NSCS trainings to newly hired employees.

What you’ll need:

  • Education:
    • High School Diploma or GED required.
    • Bachelor’s Degree in a related field preferred.
  • Experience:
    • Two years experience in human services and supervisory experience required.
  • Skills:
    • Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).
    • Valid Mass driver’s license required.

Competitive & Comprehensive Benefits

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities