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Accessibility Program Manager Jobs in Springfield, MA

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Accessibility Program Manager information

See Springfield, MA salary details

$38.4K

$107.1K

$156.4K

How much do accessibility program manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for accessibility program manager in Springfield, MA is $107,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Accessibility Program Manager, and why are they important?

To thrive as an Accessibility Program Manager, you need a solid understanding of accessibility standards (such as WCAG), program management experience, and often a background in UX, web development, or related fields. Familiarity with accessibility testing tools, project management platforms (like Jira or Asana), and certifications such as CPACC or WAS are commonly expected. Exceptional communication, leadership, and stakeholder management skills help drive organizational change and foster inclusive collaboration. These skills and qualities ensure effective implementation of accessibility initiatives, compliance with legal standards, and improved experiences for all users.

What are Accessibility Program Managers?

Accessibility Program Managers are professionals who oversee and coordinate initiatives to ensure products, services, and environments are accessible to people with disabilities. They develop strategies, set standards, and collaborate with various teams to implement accessibility best practices across an organization. Their role often includes policy development, training, monitoring compliance, and advocating for accessibility improvements. They play a crucial part in promoting inclusive design and ensuring that digital and physical spaces meet legal and ethical accessibility standards.

What is the difference between Accessibility Program Manager vs Accessibility Specialist?

AspectAccessibility Program ManagerAccessibility Specialist
CredentialsCertifications like IAAP CPACC or CP, relevant experienceSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, strategic planningExecutes accessibility testing, audits, and compliance tasks
Employer & Industry UsageUsed in large organizations, tech, and government sectorsCommon in various industries, including tech and education
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on specific accessibility tasks and skills

The Accessibility Program Manager typically oversees accessibility initiatives, manages teams, and develops strategies, while the Accessibility Specialist focuses on executing accessibility testing and compliance tasks. Both roles require relevant certifications and are vital in ensuring digital accessibility across organizations.

How does an Accessibility Program Manager typically collaborate with cross-functional teams to ensure digital accessibility standards are met?

As an Accessibility Program Manager, you'll work closely with product managers, designers, developers, and quality assurance teams to embed accessibility into every stage of the product lifecycle. This often involves providing training, reviewing designs and code for compliance, and creating clear processes for reporting and resolving accessibility issues. Regular communication and building strong relationships across departments are key to ensuring accessibility is prioritized and understood company-wide. You may also facilitate user testing with people with disabilities to gather real-world feedback and continuously improve accessibility efforts.
What job categories do people searching Accessibility Program Manager jobs in Springfield, MA look for? The top searched job categories for Accessibility Program Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Accessibility Program Manager jobs? Cities near Springfield, MA with the most Accessibility Program Manager job openings:
Digital Accessibility Specialist

Digital Accessibility Specialist

The Computer Merchant, Ltd

Springfield, MA โ€ข On-site

$50 - $53/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 7 days ago


Job description

JOB TITLE: Digital Accessibility Specialist JOB LOCATION: Boston MA WAGE RANGE*: $50-$53 JOB NUMBER: Client-27-1030-0P100-0P110-131542 REQUIRED EXPERIENCE Experience in applying the digital principles of accessibility, usability and user experience to handle the day-to-day management, editing and quality control of text, images, and other content on an organization's website and communications. Knowledge and understanding of state and national accessibility laws and standards for digital resources including Title II of the ADA, the Web Content Accessibility Guidelines (WCAG) requirements and Plain Language laws. In-depth understanding of digital accessibility principles and standards to ensure compliance with WCAG 2.1 A and AA standards and regulations. Experience conducting content/software/application audits using various testing software including the WAVE toolbar, ARC Toolkit, Accessibility Insights for Web, WebAIM Contrast Checker, and others. Experience testing with assistive technologies like NVDA, JAWS, Dragon Naturally Speaking and ZoomText. Experience researching industry practices and ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; and to prepare concise reports. Skills in planning and facilitating meetings, working in teams, and group problem solving. Knowledge of the principles and practices of effective project leadership. Proven ability to build consensus and work effectively within a cross-departmental team. Exceptional written and oral communication and organizational skills. Ability to organize and present information in a clear, concise manner. Ability to prioritize, manage and complete multiple assignments in a fast-paced, deadline-driven environment. Excellent attention to detail; ability to review complex information from multiple sources and determine relevant information to a given situation. JOB DESCRIPTION The Digital Accessibility Specialist is a contractor on the Digital Services team, serving as a subject matter expert on digital accessibility. They work closely with the Secretariat Accessibility Officer to maintain the accessibility of all MassDOT services and information. The incumbent will develop relationships with staff across MassDOT to gain extensive institutional knowledge of MassDOT and its initiatives, as well as user behavior. This person will also work closely with content contributors, the Digital Services team, vendors, and other members of the IT staff to maintain standards for accessibility and usability. Tasks require strong attention to detail and ability to work under tight deadlines to complete all work in a timely manner, following department standards and policies, to the satisfaction of the customer. The incumbent will manage multiple projects from concept through completion, adhering to schedules and budgets. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.