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Employee Experience Program Manager Jobs in Springfield, MA

State of Connecticut Duration: 12+ Months We are seeking an experienced Program Manager to oversee projects and ensure they align with organizational goals. The ideal candidate will have a strong ...

Program Manager

Enfield, CT · On-site

$70K - $100K/yr

... experience in a fast-paced, compliance-driven environment. Salary: $70,000- $100,000/yr DOE ... of another employee or applicant. However, employees who have access to the compensation ...

Program Manager

Enfield, CT · On-site

$70K - $100K/yr

... experience in a fast-paced, compliance-driven environment. Salary: $70,000- $100,000/yr DOE ... of another employee or applicant. However, employees who have access to the compensation ...

Program Manager

Enfield, CT · On-site

$70K - $100K/yr

... experience in a fast-paced, compliance-driven environment. Salary: $70,000- $100,000/yr DOE ... of another employee or applicant. However, employees who have access to the compensation ...

Program Manager Exp: 15+ Years Duration: 1+ Years Contract ( with Posible Extention) Location ... Experience with software development projects including SaaS implementations. Experience with ...

Experience managing complex, cross-functional technical programs from concept through production * Strong understanding of product development processes, preferably within engines, powertrain, or ...

Experience managing complex, cross-functional technical programs from concept through production * Strong understanding of product development processes, preferably within engines, powertrain, or ...

Experience managing complex, cross-functional technical programs from concept through production * Strong understanding of product development processes, preferably within engines, powertrain, or ...

Three years of experience with DD or ID populations, management experience preferred * Bilingual ... travel to other programs within all parts of the state. The noise, temperature and working ...

What You'll Do As a Residential Program Manager, you will play a key role in ensuring the health ... At least 2 years of supervisory experience (preferred) * Valid driver's license and reliable ...

WIOA Program Manager

Hartford, CT · On-site

$101K - $137K/yr

... Strategy employee with Workforce Innovation and Opportunity Act (WIOA) experience looking to ... The WIOA Program Manager will work with the OWS team, specifically supporting the vision of the ...

Senior Program Manager

Warren, MA · On-site

$120K - $120K/yr

Other: - US Citizens Only - Approximately >10% travel required Education & Experience: - Bachelor ... approach to employee ownership can be found at the end of this document. Equal Opportunity ...

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Employee Experience Program Manager information

See Springfield, MA salary details

$38.4K

$107.1K

$156.4K

How much do employee experience program manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for employee experience program manager in Springfield, MA is $107,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Program Manager vs Employee Engagement Specialist?

AspectEmployee Experience Program ManagerEmployee Engagement Specialist
CredentialsBachelor's degree; certifications in HR or employee experience (e.g., CCXP)Bachelor's degree; certifications in HR or engagement (e.g., CEE)
Work EnvironmentStrategic planning, cross-department collaboration, program developmentFocus on communication, event planning, and direct employee interactions
Employer & Industry UsageUsed in large organizations across various industries to improve overall employee experienceCommon in HR teams to boost employee morale and engagement

The Employee Experience Program Manager focuses on designing and implementing comprehensive programs to enhance the overall employee experience, including onboarding, culture, and policies. In contrast, the Employee Engagement Specialist concentrates on fostering employee motivation and participation through targeted activities and communication. Both roles aim to improve workplace satisfaction but differ in scope and strategic focus.

What are the key skills and qualifications needed to thrive as an Employee Experience Program Manager, and why are they important?

To thrive as an Employee Experience Program Manager, you need expertise in HR practices, project management, and program design, often backed by a degree in human resources or related fields. Familiarity with HRIS platforms, survey tools, and data analytics systems is typically required, along with certifications like SHRM-CP or PMP. Strong communication, stakeholder management, and problem-solving skills make someone stand out in this role. These abilities are crucial for designing impactful programs that enhance employee satisfaction, engagement, and organizational effectiveness.

How does an Employee Experience Program Manager typically collaborate with other departments to enhance workplace culture?

Employee Experience Program Managers work closely with HR, leadership, and cross-functional teams such as IT and Facilities to design and implement initiatives that improve workplace culture. They often facilitate feedback sessions with employees, coordinate with department heads to align programs with business goals, and partner with communications teams to ensure transparency. Regular collaboration ensures programs are relevant, inclusive, and effectively address the evolving needs of the workforce.

What is an Employee Experience Program Manager?

An Employee Experience Program Manager is responsible for designing, implementing, and managing initiatives that enhance the overall experience of employees within an organization. This role focuses on improving workplace culture, engagement, and satisfaction by creating programs related to onboarding, professional development, recognition, and well-being. They often collaborate with HR, leadership, and other departments to ensure employees feel valued and supported. Their goal is to boost retention, productivity, and morale by addressing employee needs throughout their lifecycle at the company.
What job categories do people searching Employee Experience Program Manager jobs in Springfield, MA look for? The top searched job categories for Employee Experience Program Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Employee Experience Program Manager jobs? Cities near Springfield, MA with the most Employee Experience Program Manager job openings:
Senior Manager - Provider Experience Program

Senior Manager - Provider Experience Program

CVS Health

Hartford, CT

$106K - $284K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,246 frontline employees who took The Breakroom Quiz

78th of 99 rated pharmacies


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Job Description - A Brief Overview

Drive agile delivery of Provider Experience / Provider NPS initiatives, supporting business process and technology improvements across multiple lines of business. Responsible for implementing best practices, facilitating workstreams through change, and ensuring effective delivery of projects and initiatives that enhance provider experience. Partner closely with business and technology stakeholders to prioritize work, drive measurable outcomes, and address barriers to execution success. Provide practice leadership and peer mentorship to project and program managers, promoting a culture of accountability and continuous improvement.

What you will do

  • Lead enterprise delivery of multiple, highly complex business process and technology initiatives aligned to the Provider Experience / Provider NPS program, supporting all lines of business.
  • Drive the end-to-end delivery of Provider Experience / Provider NPS projects, ensuring initiatives are completed on time, within scope, and deliver measurable results.
  • Identify and resolve delivery obstacles and risks, proactively removing barriers to execution.
  • Monitor performance metrics and use data to optimize processes, improve productivity, and ensure accountability for outcomes.
  • Collaborate closely with business and technology partners to translate goals into actionable plans and deliverables.
  • Lead process improvements and root cause analysis to ensure sustainable, repeatable execution success.
  • Implement and reinforce best practices to maximize efficiency and responsiveness across workstreams.
  • Provide practice leadership and peer mentorship to fellow delivery practitioners, contributing to a high-performance culture aligned to execution excellence.
Minimum Requirements
  • 7-10+ years of professional experience in delivery, program management, or agile practice leadership, and scrum.
  • Proficiency with Claims Processing / Adjudication / Payment / Rework concepts.
  • Superior Communication and Facilitation skills, experience preparing and delivering executive-level presentations/materials.
  • Strong execution and delivery skills, with a focus on planning, risk mitigation, and stakeholder engagement and collaboration.
  • Demonstrated track record of driving complex projects to completion on time and within scope.
  • Mastery of problem-solving, decision-making, and growth mindset principles.
  • Experience with innovation management, emerging technologies, and digital transformation.
  • Proven ability to implement and sustain agile practices in cross-functional settings.
  • Familiarity with additional software delivery methodologies including Scrum, SAFe and Waterfall.
Preferred Qualifications

Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications

Education

Bachelor's degree preferred

Pay Range

The typical pay range for this role is:

$106,605.00 - $284,280.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/24/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


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