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Employee Experience Program Manager Jobs in Springfield, MA

TecTammina

Project / Program Manager

Hartford, CT

Company Description Tech Tammina LLC Relevant Experience (Yrs):10+ Years Insurance domain ... large program that will be executed by TCS Should be able to manage expectations with IT and ...

NAM Info Inc

Technical Program Manager Gen AI

Hartford, CT · On-site

$130K - $168K/yr

Hartford, CT (Day 1 onsite role) Duration: 12+ Months JD:- Technical Program Manager AI Center of Enablement Position Overview Seeking a highly skilled and experienced Technical Program Manager for ...

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All JobsEmployee Experience Program JobsEmployee Experience Program Manager JobsEmployee Experience Program Manager Jobs in Springfield, MA

Employee Experience Program Manager information

See Springfield, MA salary details

$38.4K

$107.1K

$156.4K

How much do employee experience program manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for employee experience program manager in Springfield, MA is $107,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Employee Experience Program Manager vs Employee Engagement Specialist?

AspectEmployee Experience Program ManagerEmployee Engagement Specialist
CredentialsBachelor's degree; certifications in HR or employee experience (e.g., CCXP)Bachelor's degree; certifications in HR or engagement (e.g., CEE)
Work EnvironmentStrategic planning, cross-department collaboration, program developmentFocus on communication, event planning, and direct employee interactions
Employer & Industry UsageUsed in large organizations across various industries to improve overall employee experienceCommon in HR teams to boost employee morale and engagement

The Employee Experience Program Manager focuses on designing and implementing comprehensive programs to enhance the overall employee experience, including onboarding, culture, and policies. In contrast, the Employee Engagement Specialist concentrates on fostering employee motivation and participation through targeted activities and communication. Both roles aim to improve workplace satisfaction but differ in scope and strategic focus.

What are the key skills and qualifications needed to thrive as an Employee Experience Program Manager, and why are they important?

To thrive as an Employee Experience Program Manager, you need expertise in HR practices, project management, and program design, often backed by a degree in human resources or related fields. Familiarity with HRIS platforms, survey tools, and data analytics systems is typically required, along with certifications like SHRM-CP or PMP. Strong communication, stakeholder management, and problem-solving skills make someone stand out in this role. These abilities are crucial for designing impactful programs that enhance employee satisfaction, engagement, and organizational effectiveness.

How does an Employee Experience Program Manager typically collaborate with other departments to enhance workplace culture?

Employee Experience Program Managers work closely with HR, leadership, and cross-functional teams such as IT and Facilities to design and implement initiatives that improve workplace culture. They often facilitate feedback sessions with employees, coordinate with department heads to align programs with business goals, and partner with communications teams to ensure transparency. Regular collaboration ensures programs are relevant, inclusive, and effectively address the evolving needs of the workforce.

What is an Employee Experience Program Manager?

An Employee Experience Program Manager is responsible for designing, implementing, and managing initiatives that enhance the overall experience of employees within an organization. This role focuses on improving workplace culture, engagement, and satisfaction by creating programs related to onboarding, professional development, recognition, and well-being. They often collaborate with HR, leadership, and other departments to ensure employees feel valued and supported. Their goal is to boost retention, productivity, and morale by addressing employee needs throughout their lifecycle at the company.
What job categories do people searching Employee Experience Program Manager jobs in Springfield, MA look for? The top searched job categories for Employee Experience Program Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Employee Experience Program Manager jobs? Cities near Springfield, MA with the most Employee Experience Program Manager job openings:
Employee Experience Program Manager jobs near you
Program Manager - Transitional House

Program Manager - Transitional House

Community Partners in Action

Hartford, CT • On-site

$75K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 25 days ago

Job description

JOB TITLE: Program Manager, Hartford Transitional Housing Program, Hartford, CT
SALARY: $75,000
AGENCY DESCRIPTION
One of the oldest organizations of its kind in the country, Community Partners in Action (CPA) was founded nearly 150 years ago to champion criminal justice reform and advocate for preserving the dignity of those in and out of prison. Through our programs that include reentry and housing, youth initiatives, a nationally recognized Prison Arts Program, and holistic alternatives to incarceration, we provide a long-term impact that positively transforms individuals and society at large. Annually serving over 4,000 individuals throughout Connecticut, our work is possible due to partnerships with and support from individuals, government, private funders, organizations, and businesses.
CPA is guided by our BEDI (Belonging, Equity, Diversity, and Inclusion) culture. WE ARE COMMITTED to building and maintaining an inclusive, equitable workplace and COMPELLED to have a constructive impact on criminal justice reform in CT that ends racial inequities and ensures the humanity and dignity of those interacting with the system. Read more about our BEDI culture at https://cpa-ct.org/our-bedi-journey/
What CPA Brings to the Table:
-A culture of belonging, equity, diversity and inclusion for all employees
-Medical and Dental insurance through Cigna
-401k Eligibility after 60 Days of Employment
-Life Insurance, Short- and Long-Term Disability at NO cost to you
-Generous Vacation, Personal, and Sick Time
-13 Paid Holidays
-A commitment to employee health & wellness
-The opportunity to make a difference and be a part of a team dedicated to systemic change and criminal justice reform
PROGRAM DESCRIPTION
The Hartford Transitional House (HTH) provides men with a supervised structured, residential environment that is safe and supportive. HTH is a stable atmosphere that enhances the efforts of the residents and staff to effect positive changes in resident's behavior and decision making. The program promotes responsibility and accountability while reinforcing the values of tolerance, respect, cooperation, and concern during the men's stay, while meeting the needs of the referral source.
POSITION REQUIREMENTS
The Program Manager is responsible for overseeing the day- to- day operations of the Hartford Transitional House and staff. The Program Manager sets the program culture and tone, coordinating and collaborating with the AIC management team, managing complex decisions, building relationships and multi-tasking. The Program Manager also plays a role in ensuring that a strengths-based culture is embraced, that resident/program outcomes are consistently met, and that the program is positioned for success internally and externally.
A bachelor's degree in social service, criminal justice or counseling preferred. Equivalent work experience will be considered in lieu of bachelor's degree. Five years of management and three years of supervisory experience in criminal justice or social work system. Residential experience required. Knowledge of the court and probation system, and local community resources. Exceptional time management and communication skills (verbal, written, computer). Strong leadership, emotional intelligence, decision making, communication, interpersonal and organizational/prioritization skills are critical. Must have a valid driver's license and reliable transportation. Bilingual ability (Spanish/English) preferred.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
  1. Commit to the agency mission and program goals.
  2. Promote a culture of respect, empathy, mutual support, belonging and work to eliminate any unconscious bias or discrimination in our beliefs, rules and systems.
  3. Oversee direction and management of residential program activities and staff, ensuring fidelity of program model.
  4. Provide ongoing leadership and supervision for direct reports.
  5. Oversee recruitment, hiring, development and retention of staff.
  6. Meet monthly with direct reports on an individual basis to review and discuss performance and professional development; ensure supervision occurs with all program staff.
  7. Lead and facilitate regular staff meetings.
  8. In collaboration with the AIC management team, facilitate Service Team Meetings.
  9. Participates in the development of resources and staff to support the program and CPA's cultural responsiveness and multi-lingual capacity.
  10. Ensure program compliance with contract and funder requirements.
  11. Adhere to PREA Standards and ensure PREA compliance.
  12. Conduct unannounced site visits in accordance with the policy.
  13. Develop and help to implement procedures and policies regarding supervision and monitoring of residents.
  14. Ensure facility safety, appearance and cleanliness meet required standards.
  15. Ensure safety drills (e.g., fire drills) and facility searches occur according to a clearly defined schedule.
  16. Mediate, advocate, assist and resolve resident problems, conflicts and issues in accordance with policies and procedures.
  17. Facilitate House meetings on a regular basis.
  18. Discuss residents' behavioral issues with case managers and present at Weekly Service Team meeting.
  19. Attend monthly AIC Leadership meetings.
  20. Serve as primary contact for JBCSSD Contract Monitor
  21. Maintain clear and open communication/collaboration with referral sources/funder network.
  22. Ensure program is in regular contact with referral source.
  23. Share on call responsibilities for after-hours emergencies and needs with Assistant Program Manager.
  24. Manage CDCS queues in collaboration with Assistant Program Manager, ensuring accuracy of client data and timely reports submission.
  25. Participate in Quality Assurance reviews as required
  26. Run CDCS reports weekly and respond accordingly to any issues.
  27. Conduct file reviews in a manner consistent with program, agency and funder guidelines
  28. Transport clients as needed.
  29. As needed, solicit resident satisfaction feedback.
  30. Manages and maintains fiscal resources in collaboration with Program Operations Director and Chief Financial Officer.
  31. Oversees use and maintenance of CPA property (building, vehicles, computers, etc.).
  32. Participates in monthly Manager Meeting and engages in leadership opportunities.
  33. Assume AIC Program Manager duties as requested.
  34. Represents the agency/program at the request of the Program Operations Director.
  35. As appropriate, collaborates with Human Resources Director and Program Operations Director on employment matters including recruiting, hiring, promotions/transfers, performance management and terminations.
  36. Ensures staff compliance with CPA policies and procedures regarding professional behavior, attendance, attire, etc.
  37. Remains current on research and literature reviews with "what works" in changing offender behavior and recidivism reduction.
  38. Participates in related seminars, panels and workshops to enhance professional development and visibility of agency.
  39. Performs all other duties as required.

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