Employee Experience Program Manager Jobs in Boston, MA

POSITION TITLE: Manager, Employee Experience 

REPORTS TO: Senior Director, Employee Experience 

SUPERVISION EXERCISED: None  

LOCATION: Anywhere ADL has an office  

Grade/Class: Grade F, Exempt, Non-Union 

ABOUT THE ORGANIZATION: 

ADL is the leading anti-hate organization in the world. Founded in 1913 to protect the Jewish people, ADL works to stop the defamation of the Jewish people and secure justice and fair treatment to all. In the face of rising antisemitism and extremism, we protect, advocate, and educate, through a mix of programs and services using the latest innovations and technology, and seek to create a world without hate. More at www.adl.org. 

PRIMARY FUNCTION: 

The Employee Experience team is focused on creating and delivering exceptional experiences. We are ambassadors of our people, culture and core values, and we partner with our leadership team to ensure the success of our people and our organization. 

The Manager, Employee Experience manages a broad and integrated portfolio of employee experience initiatives. This role owns a focused portfolio which includes the new hire onboarding experience and thorough analysis of employee engagement surveys. This is a pivotal role, shaping, overseeing and administering the end-to-end process for employee experience initiatives across ADL. 

Primary:

• Learning & Development: Curate, develop and maintain engaging, impactful programs and experiences including new hire onboarding and the intern program.  
• Performance Management: Support ADL's performance management cycle and feedback initiatives, ensuring alignment with goals and continuous improvement strategies. 
• Employee Engagement: Support ADL's engagement survey strategy by turning analyzed data into strategic themes and actionable recommendations. 
• Management & Administration: Administer and project manage Employee Experience tasks including the annual calendar, LMS and vendor relationships. 
• Stakeholder Partnership: Serve as an internal thought partner, staying current on industry trends and best practices to incorporate into the Employee Experience strategy. 

This job description provides a general overview of the role and its key responsibilities. It is not an exhaustive list of all duties, and ADL reserves the right to assign additional tasks as needed. 

Skills:  

• Demonstrated knowledge of adult learning principles including ADDIE and Kirkpatrick's Levels of Evaluation; 
• Master facilitator & ISD-proficient in tailoring content to diverse audiences;. 
• Proven success in designing engaging, creative, scalable and impactful programs; 
• Ability to use data and evaluation frameworks to assess outcomes and drive continuous improvement; 
• Instructional design (ISD) experience creating and designing content for varied modalities (in-person, virtual, and self-paced); 
• Proficiency in the following platforms: Microsoft 365 (Word, PowerPoint, Excel), Box, Asana, Absorb LMS, Canva, and other related systems. 

Attributes: 

• Committed to contributing to a culture where everyone thrives; 
• Collaborative team-player who builds solid cross-functional relationships; 
• Creative and innovative; takes initiative and brings fresh thinking to challenges; 
• Results-oriented: a problem solver (versus a problem identifier); 
• Excels in dynamic environments that require adaptability and flexibility 
• Ability to manage multiple priorities simultaneously without sacrificing quality; 
• Energized by ADL's mission and work. 

Work Experience:  

• The ideal candidate can demonstrate a progressive increase in responsibility and skills in L&D, Talent Development, Performance, Leadership, OD or HR, and experience designing, facilitating and managing projects, initiatives and programs that support the employee experience. 

Education:  

• Bachelor's degree in L&D, OD, HR, related field or equivalent professional experience. 

Work Environment: 

• ADL is a hybrid environment; this role will require 3 days in the office.  

Compensation:

• This position has a salary range of $90,000 to $105,000. This salary range is reflective of a position based in (New York, NY). Please note that actual salaries are commensurate with experience and reflect the budget for a given position, and since ADL has a location-based compensation structure, there may be a different range for candidates in other locations.For an overview of our total rewards package, please visit https://www.adl.org/about/careers. 

ADL aims to create a working environment where every employee can thrive professionally.  Our mission-driven work is best accomplished in an environment that supports belonging. ADL values a diverse workplace and strongly encourages people of all races, religions, nationalities, genders, LGBTQ+ individuals, people with disabilities, and veterans to apply. ADL is an equal opportunity employer. Recruitment, hiring, promotions and other terms, conditions and privileges of employment shall be maintained in a manner which does not discriminate on the basis of age, race, creed, religion, color, national origin, sex, sexual orientation, gender expression, marital status, physical or mental disability, veteran status, or military status, or in violation of any applicable Federal, state or local laws.      

ADL will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. For individuals with disabilities who would like to request an accommodation to support the interview process, please contact the People & Culture department at talentacquisition@adl.org.      

ADL will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable State, Local, and Federal laws.   

The information in this job description indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job, nor is it to be interpreted as a contract for employment.