1

Director Of Program Operations Jobs in Springfield, MA

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Developmental Brain Injury Services (DBIS) Residential Programs - Hampden County Headquarters ... mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS ...

Director of Operations

Holyoke, MA · On-site

$60K - $66K/yr

Developmental Brain Injury Services (DBIS) Residential Programs - Hampden County Headquarters ... mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS ...

Director of Operations

Northampton, MA · On-site

$125K - $150K/yr

Operational Leadership: Direct all aspects of cleanroom manufacturing, assembly, supply chain, and ... Flow Control Group has a broad-based employee ownership program extended to every employee within ...

Director of Operations

Stafford, CT · On-site

$150 - $230/hr

Monitor and evaluate the effectiveness of all assigned functions, operations, and programs to ... directing operations of a similar manufacturing facility with direct responsibility to meet ...

The Director of Operations for the Stafford division is responsible for leading and executing ... Monitor and evaluate the effectiveness of assigned functions, operations, and programs to ensure ...

The Director of Operations for the Stafford division is responsible for leading and executing ... Monitor and evaluate the effectiveness of assigned functions, operations, and programs to ensure ...

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

Position Overview As Director of Operations, you will lead and oversee all operational, strategic, and financial aspects of Purity One. This is a hands-on leadership role requiring a seasoned ...

Director of Operations

Brimfield, MA · On-site

$180 - $210K/hr

As Director of Operations you will provide leadership, focus and direction to enhance growth ... Home Ownership Program We offer market competitive compensation. Potential salary range for this ...

Director of Operations

Brimfield, MA · On-site

$180 - $210K/hr

As Director of Operations you will provide leadership, focus and direction to enhance growth ... Home Ownership Program We offer market competitive compensation. Potential salary range for this ...

As Director of Operations you will provide leadership, focus and direction to enhance growth ... Home Ownership Program We offer market competitive compensation. Potential salary range for this ...

As Director of Operations you will provide leadership, focus and direction to enhance growth ... Home Ownership Program We offer market competitive compensation. Potential salary range for this ...

next page

Showing results 1-20

Director Of Program Operations information

See Springfield, MA salary details

$34.4K

$108.8K

$181.4K

How much do director of program operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for director of program operations in Springfield, MA is $108,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $136,900.00 per year, depending on experience, location, and employer.

How does a director of program operations typically collaborate with cross-functional teams to ensure program success?

As a Director of Program Operations, you will frequently collaborate with cross-functional teams such as finance, human resources, project management, and external partners. You are responsible for facilitating clear communication, aligning resources, and ensuring that all departments are working toward shared objectives. Effective Directors often lead regular interdepartmental meetings, oversee progress updates, and swiftly resolve any roadblocks. This collaboration is essential for driving program efficiency, achieving milestones on time, and ultimately delivering successful outcomes.

What are the key skills and qualifications needed to thrive as a director of program operations, and why are they important?

To thrive as a Director Of Program Operations, you need strong leadership, strategic planning, and project management skills, often supported by a bachelor's or master's degree in business, management, or a related field. Familiarity with project management software (such as Asana or MS Project), budgeting tools, and data analysis systems is typically required. Exceptional communication, decision-making, and problem-solving abilities help you lead teams and drive organizational goals. These competencies ensure programs run efficiently, meet objectives, and adapt to organizational needs.

What is the difference between Director Of Program Operations vs Program Manager?

AspectDirector Of Program OperationsProgram Manager
ResponsibilitiesOversees multiple projects and programs, sets strategic goals, manages teams, and aligns programs with organizational objectives.Manages specific projects, coordinates resources, and ensures project deliverables are met within scope and budget.
Required CredentialsBachelor's degree; often master's; experience in program management; leadership skills.Bachelor's degree; project management experience; certifications like PMP are common.
Work EnvironmentExecutive-level setting, often in corporate or nonprofit organizations, with strategic planning focus.Project teams, cross-functional departments, and operational settings.

The main difference is that the Director Of Program Operations focuses on strategic oversight and managing multiple programs, while a Program Manager handles individual projects. The director role involves higher-level planning and leadership, whereas the program manager concentrates on day-to-day project execution.

What job categories do people searching Director Of Program Operations jobs in Springfield, MA look for? The top searched job categories for Director Of Program Operations jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Director Of Program Operations jobs? Cities near Springfield, MA with the most Director Of Program Operations job openings:

Director of Operations

ServiceNet

Holyoke, MA • On-site

$60K - $66K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


ServiceNet rating

7.0

Company rating: 7.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz


Job description

Benefits:
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Tuition assistance

Residential Director of Operations
Department:
Developmental Brain Injury Services (DBIS)
Residential Programs – Hampden County
Headquarters: Holyoke, MA
Full-Time
Starting Salary:
$60,000–$66,160 (Based on Experience and Certifications)

About the Role
ServiceNet is seeking a dedicated and mission-driven Director of Operations to join our Developmental Brain Injury Services (DBIS) division in Hampden County. In this vital leadership role, you will provide operational and strategic support to DBIS residential programs, ensuring high-quality services for individuals with developmental delays and/or brain injuries.
Key Responsibilities
  • Partner with the Vice President or Division Director to lead and improve program operations across the division.
  • Manage logistics and planning for new residential admissions and transitions.
  • Identify, set up, and oversee physical site operations for new programs, ensuring compliance with regulatory standards.
  • Actively participate in Residential Services development initiatives and project work.
  • Support Program Directors in licensing readiness, regulatory compliance, and follow-up on corrective actions.
  • Provide fiscal guidance to help programs operate within budgetary constraints.
  • Build and maintain strong relationships with internal teams and external partners.
  • Foster a positive, inclusive work culture aligned with ServiceNet’s mission and values.
  • Participate in the on-call leadership rotation.
  • Perform other duties as assigned by the Vice President or designee.
Qualifications
  • Demonstrated experience working with individuals with developmental delays and/or brain injuries
  • Bachelor's degree in a related field preferred, or equivalent experience (minimum of 3 years full-time in a relevant role)
  • 3–5 years of proven management experience in human services or related field
  • Strong communication, organizational, and computer skills
  • Valid driver’s license and an acceptable driving record
  • Certification in Medication Administration (MAP)
Perks & Benefits: We invest in our people the way we invest in our mission—with trust, vision, and heart
  • Mileage reimbursement
  • Generous paid time off
  • Comprehensive health & dental insurance
  • 403(B) retirement plan with employer match
  • Paid life insurance & long-term disability coverage
  • Tuition assistance and advancement opportunities
  • A culture of compassion, connection, and clinical excellence

Why Work With Us?
Because what we do changes lives—and so will you. As part of a passionate team on the frontlines of recovery, you’ll find not just a job, but a calling.
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.   
 
Join the Heart of Healing
Apply now and bring your leadership to a space where lives are rebuilt, hope is restored, and every day makes a difference.
https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter

What ServiceNet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom