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Human Services Manager Jobs in Springfield, MA (NOW HIRING)

HELIX HUMAN SERVICES INC

Case Manager

Springfield, MA · On-site

$50K - $70K/hr

Case Manager Provide intensive case management to children and youth referred by the Department of ... Helix Human Services provides Comprehensive Foster Care (CFC), a unique program through which ...

Center for Human Development

Program Manager

Chicopee, MA · On-site

$54 - $66/hr

Your Role as a Program Manager The Program Manager provides clinical, residential, and outreach ... Bachelor's degree in human services, social work, counseling, or related field with an emphasis on ...

Vinfen

RN Nurse Liaison - Human Services

Windsor, CT · On-site

$85K/yr

... crisis management for persons served. * Functions in role of Medication Administration Program ... Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading ...

Vinfen

RN Nurse Liaison - Human Services

Windsor, CT · On-site

$85K/yr

... crisis management for persons served. * Functions in role of Medication Administration Program ... Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading ...

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All JobsHuman Services JobsHuman Services Manager JobsHuman Services Manager Jobs in Springfield, MA

Human Services Manager information

See Springfield, MA salary details

$49.8K

$100.8K

$154K

How much do human services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for human services manager in Springfield, MA is $100,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $118,100.00 per year, depending on experience, location, and employer.

What is a human services manager?

Human Services Managers are professionals who oversee programs and organizations that provide social services to individuals and communities. They are responsible for planning, directing, and coordinating activities in agencies that offer support such as mental health counseling, housing, child welfare, and community assistance. Their duties include managing staff, ensuring compliance with regulations, evaluating program effectiveness, and securing funding. Human Services Managers play a vital role in helping people access resources and improve their quality of life.

What does a human services manager do?

The responsibilities of a human services manager include overseeing operations at a human services agency. In this career, your job duties may consist of managing resources for your agency or service center, ensuring that the social workers and support staff are meeting client needs, and establishing practices and procedures for assessing each case and providing the necessary assistance and social work services. Your job also involves creating and maintaining a budget and ensuring that the agency follows all regulations governing human services agencies.

What are the key skills and qualifications needed to thrive as a human services manager, and why are they important?

To thrive as a Human Services Manager, you need expertise in social services, program management, and a relevant degree such as social work, public administration, or a related field. Familiarity with case management software, data reporting systems, and often state licensure or certification is typically required. Strong leadership, conflict resolution, and interpersonal communication skills help build effective teams and support clients. These competencies are crucial for ensuring efficient service delivery, compliance, and positive outcomes for both clients and staff.

What are some common challenges faced by human services managers in overseeing multidisciplinary teams?

Human Services Managers often lead teams composed of social workers, counselors, and support staff, each bringing unique perspectives and priorities. A common challenge is ensuring effective communication and collaboration among diverse professionals, especially when managing complex client cases. Balancing administrative duties with the need to provide support and supervision to staff can also be demanding. Managers must foster a positive team culture while navigating limited resources and high caseloads, making adaptability and strong leadership essential.

What is the difference between Human Services Manager vs Social Services Coordinator?

AspectHuman Services ManagerSocial Services Coordinator
Required CredentialsBachelor's degree in social work, psychology, or related field; often requires experience in managementBachelor's degree in social work, psychology, or related field; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, healthcare facilitiesCommunity settings, client homes, agencies
Employer & Industry UsageNonprofits, government agencies, healthcare organizationsSocial service agencies, community programs, nonprofits
Common Search & ComparisonOften compared due to overlapping responsibilities in managing social programsFocuses more on direct client interaction and program coordination

The main difference is that Human Services Managers oversee and coordinate social service programs at an administrative level, while Social Services Coordinators focus more on direct client services and program implementation. Both roles require similar educational backgrounds but differ in scope and responsibilities.

What degree do you need to be a human services manager?

A human services manager typically needs a bachelor's degree in social work, psychology, sociology, or a related field. Many employers prefer candidates with a master's degree in social work (MSW) or a related advanced degree, along with relevant experience and strong leadership skills.
More about Human Services Manager jobs

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What job categories do people searching Human Services Manager jobs in Springfield, MA look for?

The top searched job categories for Human Services Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Manager jobs?

Cities near Springfield, MA with the most Human Services Manager job openings:

Human Services Manager jobs near you
Infographic showing various Human Services Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,756 per year, or $48.4 per hour.

Adjunct Instructor of Human Services

Goodwin University

East Hartford, CT • On-site

Full-time

Re-posted 12 hours ago

Job description

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

Position Description Summary/Purpose:

The School of Applied Liberal Arts and of Social Sciences invites applications for adjunct faculty to teach undergraduate Human Services credit-bearing courses. Successful candidates will be available to teach a synchronous online course that meets one evening per week at 6:00 PM. Adjunct faculty members report to the Human Services Program Director, who serves under the direction of the Dean. Adjunct faculty members provide students with high-quality learning experiences on a semester-by-semester basis. Adjunct faculty members are expected to perform all instruction-related duties and responsibilities in a timely manner and in accordance with the mission, policies, and procedures of Goodwin University.

Essential Duties:

Responsibilities include, but are not limited to:

  • Abiding by and upholding Goodwin's mission, policies, and core values.
  • Teaching undergraduate and high school students in assigned course(s).
  • Implementing assigned courses as designed and specified in approved syllabi.
  • Using Canvas effectively.
  • Assigning grades based on the criteria specified in course syllabi and posting them to Canvas and the University's data systems within 7 days of assignment submission.
  • Posting initial and midweek Canvas Announcements consistently each week.
  • Providing students with individual consultations as needed.
  • Assisting students with strategies for success in class.
  • Providing action-oriented feedback on assignments, during synchronous class sessions, and individually.
  • Communicating in a timely manner with students, faculty, and staff.
  • Meeting all course and semester timelines, including submitting attendance, progress survey and student support alerts, mid-term grades, and final grades by the specified due dates.
  • Staying current within the field of study.

Knowledge, Ability and Skill:

The successful candidate must have demonstrated the ability to:

  • Promote diversity, equity, and inclusion, and work in an environment in which all members of the University community are treated with respect and dignity

Qualifications:

The successful candidate should have:

  • Minimum Master's Degree in a Social Work, Psychology, Sociology, or other related discipline
  • Experience working in human services, healthcare, education, or other related fields is essential.
  • Demonstrated skill in teaching in an online environment
  • Demonstrated ability to use web-based applications and learning management software
  • Demonstrated dedication to excellence in teaching and a commitment to high academic and professional standards
  • Effective verbal and written communication skills
  • Excellent time management and organizational skills
  • A commitment to the academic, emotional, and social development of all students.

(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the university as the needs of the university and requirements of the job change.)

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