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Remote Human Services Jobs in Springfield, MA (NOW HIRING)

HP Hood

Director, Human Resources

Agawam, MA · Remote

$180K - $200K/yr

This is a remote role to include travel, specifically to our FCIC plants (Portland, ME; Concord NH ... services by performing the following duties personally or through subordinate supervisors.

Belcan

Human Resources Generalist/Business Analyst

Windsor, CT · On-site +1

$60K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A remote option may be considered for the right candidate. This is a full-time, direct position ... Contribute to HR projects and initiatives that improve service delivery and employee experience.

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred * Minimum of 2 years of experience in homecare or community-based human services * Strong communication ...

Cigna

HR Lead Analyst - Hybrid

Bloomfield, CT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiency by managing HR requests, resolving escalated issues, and coordinating with HR Operations and Employee Service teams. Support enterprise programs by promoting ...

New

State of Connecticut

Human Resources Specialist

Hartford, CT · On-site +1

$87K - $119K/yr

  • Medical

  • Retirement

The State of Connecticut, Department of Administrative Services (DAS), Shared Services Center of Excellence invites applications for a multi-faceted Human Resources Specialist to join our Benefits ...

York Risk Services

Field Case Manager

Windsor, CT · On-site +1

  • Medical

  • Dental

  • Retirement

  • PTO

... remote work environment that allows face-to-face interaction with injured workers and medical ... human services field required with one of the following certifications: CCM, CDMS, orCRC. Valid ...

Sedgwick

Field Case Manager

Windsor, CT · On-site +1

  • Medical

  • Dental

  • Retirement

  • PTO

... remote work environment that allows face-to-face interaction with injured workers and medical ... human services field required with one of the following certifications: CCM, CDMS, orCRC. Valid ...

Akumincorp

Director, Employee Relations

Hartford, CT · Remote

$160K - $185K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top ... join our Human Resources team. This will be a remote position that must be based in the United ...

CheckWriters

Sales Account Executive

Northampton, MA · On-site +1

$50K - $70K/yr

We are a payroll and HR services software company focused on elevating every step of the customer ... This position is remote or hybrid eligible and will require occasional travel . Only base salary ...

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All JobsHuman Services JobsRemote Human Services JobsRemote Human Services Jobs in Springfield, MA

Remote Human Services information

See Springfield, MA salary details

$31.4K

$62.1K

$105.6K

How much do remote human services jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote human services in Springfield, MA is $62,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $69,800.00 per year, depending on experience, location, and employer.

What is a remote human services?

A Remote Human Services job involves providing support, resources, and assistance to individuals and communities in need, all through virtual communication methods. Professionals in this field may work in areas like social work, counseling, case management, or crisis intervention using phone calls, video meetings, emails, and chat platforms. These roles aim to help clients access essential services, overcome challenges, and improve their well-being while working from a remote location.

What does a remote human services do?

In a Remote Human Services position, your day often involves conducting virtual intake assessments, case management, and follow-up meetings with clients via phone or video conferencing. You may also spend time documenting case notes, coordinating with colleagues and community resources, and developing individualized support plans. Collaboration with supervisors and team members happens online, requiring strong digital communication skills. Overall, the role offers flexibility but also demands self-motivation and effective time management to balance client needs and administrative tasks.

What are the key skills and qualifications needed to thrive in remote human services?

To excel in Remote Human Services, you should possess a background in social work, counseling, or human services, often demonstrated by a relevant degree or certification. Familiarity with digital case management systems, secure communication platforms, and telehealth tools is typically required. Strong soft skills like empathy, active listening, and time management help you build trust and support clients effectively from a distance. These competencies ensure you can provide high-quality assistance and maintain client engagement in a remote setting.

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What are popular job titles related to Remote Human Services jobs in Springfield, MA?

For Remote Human Services jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Human Services jobs in Springfield, MA look for?

The top searched job categories for Remote Human Services jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Human Services jobs?

Cities near Springfield, MA with the most Remote Human Services job openings:

Remote Human Services jobs near you
Infographic showing various Remote Human Services job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $62,086 per year, or $29.8 per hour.

Remote Customer Service Representative (Connecticut Residents Only)

Expivia Interaction Marketing

Hartford, CT • Remote

$18 - $19.50/hr

Full-time

Medical

Re-posted 2 days ago

Job description

Remote Customer Service Representative

Remote | Connecticut Residents Only

Pay: $18.00-$19.50 per hour
Schedule: Full-Time | Monday - Friday | 8:30 AM - 5:00 PM

No Cold Calling No Sales Paid Training

100% Remote

Connecticut Residents Only


Work From Home. Help Others. Grow With Expivia.

At Expivia Interaction Marketing Group, our people are the heart of our success. We're committed to providing the training, support, and opportunities our employees need to grow while delivering exceptional customer experiences every day.


We're looking for customer-focused professionals who reside in Connecticut to join our growing remote team. If you enjoy helping others, solving problems, and making a difference every day, we'd love to hear from you.


Why You'll Love Working at Expivia

100% Remote Position
Competitive Pay: $18.00-$19.50 per hour
Paid Training from Day One
Health Insurance Available
Paid Holidays
Supportive Leadership & Team Environment
Ongoing Coaching & Development
Career Growth Opportunities


What You'll Do

As a Customer Service Representative, you'll be the first point of contact for individuals seeking information and assistance. Every interaction is an opportunity to provide exceptional service while helping people connect with important community resources.


Your responsibilities will include:

  • Professionally answer inbound customer inquiries.
  • Listen carefully to understand each customer's needs.
  • Provide accurate information and connect customers with available community resources.
  • Research programs and services to best assist callers.
  • Accurately document customer interactions.
  • Maintain confidentiality while following company procedures.
  • Deliver an outstanding customer experience on every interaction.


What We're Looking For

We're looking for people who are:

  • Passionate about helping others.
  • Excellent communicators and active listeners.
  • Patient, empathetic, and solution-oriented.
  • Comfortable using multiple computer applications.
  • Dependable, organized, and detail-oriented.
  • Self-motivated and successful working remotely.


Minimum Qualifications

  • High School Diploma or GED required.
  • Must currently reside in the state of Connecticut.
  • Previous customer service, call center, healthcare, human services, social services, or related experience preferred.
  • Strong computer and data entry skills.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet and a dedicated, distraction-free home workspace.


Ready to Join Expivia?

If you're looking for more than just a job-if you're looking for an opportunity to make a difference while building a career with a company that values its employees-we'd love to meet you.


Apply today and start your next chapter with Expivia Interaction Marketing Group.

Apply