The HR Operations Assistant provides support to Insa's centralized, multi-state HR Operations Center, performing administrative work related to the employment lifecycle. This person must possess a compliance mindset and maintain a high degree of confidentiality when handling sensitive information. This is a part-time, onsite position expected to work 20 - 25 hours per week on weekdays.
Responsibilities & Duties
Provides support to the HR Operations Center, performing administrative actions related to onboarding, employment changes, and terminations within various software platforms
Administers I-9 process with new hires within E-Verify+ platform, including creating cases and meeting with prospective employees for virtual document review; audits I-9s and maintains shred log
Creates and sends new hire emails and arranges orientation sessions
Assists the HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards
Maintains electronic personnel files, including downloading and saving documents from the HRIS and other software systems
Manages the HR inbox, including completing employment verifications, password resets, and other administrative duties and forwarding inquiries to the appropriate team members
Champions a safety culture where employees follow safety guidelines and regulations
Behaves in a manner that is positive, productive, cooperative, and encourages teamwork
Performs other duties as assigned
Qualifications & Skills
High school diploma or GED required
At least one year of administrative experience required
Must be 21 years of age or older
Must have reliable transportation
Must be able to pass a background check in accordance with state regulations
Experience in an entry level human resources position preferred
Notary certification in Massachusetts preferred
Proficient in Microsoft Office 365 suite of products
Experience using HRIS systems preferred but general proficiency with and aptitude for software systems is acceptable
Fast typing speed (60+ wpm) highly preferred
Must possess excellent interpersonal skills; customer service experience highly valued
High attention to detail and organizational skills required
High degree of confidentiality when viewing sensitive organizational information
Must be punctual, responsive, and have excellent verbal and written communication skills
Competencies:
Attendance & Punctuality
Dependability & Flexibility
Positive, Productive, Cooperative, and Encourages Teamwork
Interpersonal Communication
Results Focused
Physical Requirements:
- Must be able to sit for long periods of time, up to 8 hours
- Occasional standing and walking
- Kneeling, stooping, and bending at the waist occasionally
- Close visual acuity needed to read and write documents on a computer screen
- Manual dexterity is needed to type on a computer for several hours at a time
Workplace Environment:
- General office environment
Note: This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.
Pay Range: $23.00 - $26.00
Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.