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Human Services Director Jobs in Springfield, MA (NOW HIRING)

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Human Services Director information

See Springfield, MA salary details

$38.4K

$116.2K

$181.4K

How much do human services director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for human services director in Springfield, MA is $116,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,200.00 and $136,000.00 per year, depending on experience, location, and employer.

What is a human services director?

Human Services Directors are senior professionals who oversee programs and services that support the well-being of individuals and communities. They manage staff, develop policies, and coordinate resources for social service organizations, government agencies, or nonprofits. Their goal is to ensure effective delivery of services such as housing assistance, mental health support, and child welfare programs. Human Services Directors also assess community needs and evaluate the effectiveness of programs to make improvements.

How does a human services director typically collaborate with other departments and community partners to achieve organizational goals?

A Human Services Director often works closely with internal teams such as case managers, social workers, and administrative staff to ensure that programs run smoothly and client needs are met. Externally, they regularly collaborate with local government agencies, non-profit organizations, and community stakeholders to coordinate resources, share best practices, and develop joint initiatives. This collaborative approach is vital for addressing complex social issues, securing funding, and improving service delivery. Effective communication and relationship-building skills are essential in this role to foster productive partnerships and drive positive outcomes for the community.

What are the key skills and qualifications needed to thrive as a human services director, and why are they important?

To thrive as a Human Services Director, you need a background in social work, public administration, or a related field, often supported by a relevant degree and leadership experience. Familiarity with case management software, budgeting systems, and compliance regulations is typically required. Exceptional interpersonal communication, strategic planning, and team leadership skills help you inspire staff and build effective community partnerships. These capabilities are crucial for ensuring effective program delivery, regulatory compliance, and positive outcomes for clients and the organization.

What is the difference between Human Services Director vs Social Services Manager?

AspectHuman Services DirectorSocial Services Manager
Required CredentialsBachelor's or Master's in Social Work, Psychology, or related field; state licensure often preferredBachelor's or Master's in Social Work, Sociology, or related field; relevant certifications may be required
Work EnvironmentAdministrative offices, community agencies, government departmentsCommunity agencies, hospitals, nonprofit organizations
Employer & Industry UsageGovernment agencies, large nonprofits, healthcare organizationsNonprofits, healthcare facilities, social service agencies

The Human Services Director oversees multiple programs and manages staff at an organizational level, focusing on strategic planning and policy. In contrast, the Social Services Manager typically handles day-to-day operations within specific programs, directly supervising staff and clients. Both roles require similar credentials and work in related environments, but the Director has broader administrative responsibilities.

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What are popular job titles related to Human Services Director jobs in Springfield, MA?

For Human Services Director jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Human Services Director jobs in Springfield, MA look for?

The top searched job categories for Human Services Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Director jobs?

Cities near Springfield, MA with the most Human Services Director job openings:

Human Services Director jobs near you
Infographic showing various Human Services Director job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $116,193 per year, or $55.9 per hour.

Intellectual Disability - Direct Support Professional

Keystone Human Services

East Hartford, CT

$20.75/hr

Full-time, Part-time, Per diem

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Keystone Human Services rating

6.9

Company rating: 6.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

48th of 247 rated social care providers

Job description

Key Human Services, a subsidiary of Keystone Human Services, is currently seeking Direct Support Professionals to join our team in providing individualized, person-directed support in the areas of intellectual disabilities, mental health, and autism. Our work focuses on inclusion and building communities where everyone has the opportunity to thrive and fully participate in everything society has to offer.

As a Direct Support Professional, you will support adults by creating a healthy and engaging home setting, teaching and assisting with daily living skills, assisting with personal care, and advocating for the health and wellness of the people we support.

Keystone Human Services values health, wellbeing, and professional growth. Our team has access to a competitive benefits package comprised of medical, dental, vision, paid time off, 401K, career advancement, tuition reimbursement, wellness programs, and more!

Job details:

  • Full Time, Part Time, and Casual/Per Diem hours available

  • $20.75 per hour - Full Time or Part Time

  • $20.50 per hour - Casual/Per Diem

Minimum Requirements:

  • High School Diploma or Equivalent

  • Effective communication and basic computer skills

  • Valid driver's license with daily access to a privately maintained and insured vehicle

  • Successful completion of the pre-employment process, including clearances and verifications

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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