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Human Services Director Jobs in Springfield, MA (NOW HIRING)

The LaSalle Group

HR Director

Deerfield, MA · On-site

$80 - $90/hr

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ... Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies ...

pelican

Director, Human Resources

South Deerfield, MA

Director, Human Resources Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican ... Lead and develop the site HR team, ensuring exceptional service and business partnership * Utilize ...

pelican

Director, Human Resources

South Deerfield, MA

Director, Human Resources Location : South Deerfield, MA Company : Pelican Who We Are: At Pelican ... Lead and develop the site HR team, ensuring exceptional service and business partnership * Utilize ...

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Showing results 21-40

All JobsHuman Services JobsHuman Services Director JobsHuman Services Director Jobs in Springfield, MA

Human Services Director information

See Springfield, MA salary details

$38.4K

$116.2K

$181.4K

How much do human services director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for human services director in Springfield, MA is $116,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,200.00 and $136,000.00 per year, depending on experience, location, and employer.

What is a human services director?

Human Services Directors are senior professionals who oversee programs and services that support the well-being of individuals and communities. They manage staff, develop policies, and coordinate resources for social service organizations, government agencies, or nonprofits. Their goal is to ensure effective delivery of services such as housing assistance, mental health support, and child welfare programs. Human Services Directors also assess community needs and evaluate the effectiveness of programs to make improvements.

How does a human services director typically collaborate with other departments and community partners to achieve organizational goals?

A Human Services Director often works closely with internal teams such as case managers, social workers, and administrative staff to ensure that programs run smoothly and client needs are met. Externally, they regularly collaborate with local government agencies, non-profit organizations, and community stakeholders to coordinate resources, share best practices, and develop joint initiatives. This collaborative approach is vital for addressing complex social issues, securing funding, and improving service delivery. Effective communication and relationship-building skills are essential in this role to foster productive partnerships and drive positive outcomes for the community.

What are the key skills and qualifications needed to thrive as a human services director, and why are they important?

To thrive as a Human Services Director, you need a background in social work, public administration, or a related field, often supported by a relevant degree and leadership experience. Familiarity with case management software, budgeting systems, and compliance regulations is typically required. Exceptional interpersonal communication, strategic planning, and team leadership skills help you inspire staff and build effective community partnerships. These capabilities are crucial for ensuring effective program delivery, regulatory compliance, and positive outcomes for clients and the organization.

What is the difference between Human Services Director vs Social Services Manager?

AspectHuman Services DirectorSocial Services Manager
Required CredentialsBachelor's or Master's in Social Work, Psychology, or related field; state licensure often preferredBachelor's or Master's in Social Work, Sociology, or related field; relevant certifications may be required
Work EnvironmentAdministrative offices, community agencies, government departmentsCommunity agencies, hospitals, nonprofit organizations
Employer & Industry UsageGovernment agencies, large nonprofits, healthcare organizationsNonprofits, healthcare facilities, social service agencies

The Human Services Director oversees multiple programs and manages staff at an organizational level, focusing on strategic planning and policy. In contrast, the Social Services Manager typically handles day-to-day operations within specific programs, directly supervising staff and clients. Both roles require similar credentials and work in related environments, but the Director has broader administrative responsibilities.

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What are popular job titles related to Human Services Director jobs in Springfield, MA?

For Human Services Director jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Human Services Director jobs in Springfield, MA look for?

The top searched job categories for Human Services Director jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Director jobs?

Cities near Springfield, MA with the most Human Services Director job openings:

Human Services Director jobs near you
Infographic showing various Human Services Director job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $116,193 per year, or $55.9 per hour.

Director of Residential Services

Multicultural Community Services of the Pioneer Valley, Inc.

Springfield, MA • On-site

$90 - $130/hr

Other

Re-posted 10 days ago

Job description

Make an Impact Every Day. Lead with Purpose.


MCS is seeking a passionate, dynamic Director of Residential Services to oversee and inspire excellence across 19 community-based group homes serving individuals with intellectual and developmental disabilities. This is a rare opportunity to shape lives, build teams, and ensure that services not only meet — but exceed — the highest standards of care and compliance.


The Director of Residential Services will provide leadership, high-level oversight, and strategic direction to ensure quality, compliance, and compassion are at the forefront of everything we do. You’ll supervise a team of program leaders and support staff, maintain regulatory standards, manage resources, and drive continuous improvement.


Key responsibilities include:

  • Leading operations and oversight for 19 residential group homes

  • Supporting and developing a team of professionals to deliver person-centered services

  • Ensuring full compliance with all state, federal, and agency regulations (including DDS licensure and accreditation)

  • Monitoring quality outcomes and service satisfaction, and using data to identify areas for improvement

  • Managing budgets, staffing, and program resources efficiently and effectively

  • Fostering meaningful relationships with individuals served families, staff, and community stakeholders

  • Collaborating across departments and participating in strategic planning at the organizational level

  • Serving as a key contributor to agency leadership


Why Join MCS?

MCS is a mission-driven nonprofit with a deep commitment to empowering individuals with intellectual and developmental disabilities. We believe that high-quality services come from high-quality teams — and that great leadership makes all the difference.


At MCS, you’ll find:

  • A supportive, team-oriented environment

  • Opportunities for innovation and service development

  • A leadership team that values your voice and your vision

  • The chance to build something meaningful — every single day


Required Qualifications, Skills, and Training

  • 5+ years of supervisory experience in human services, preferably with DDS residential programs

  • Knowledge of Massachusetts DDS service delivery and regulatory systems

  • Strong team-building, communication, and organizational skills

  • Calm, solutions-focused leadership and crisis management abilities

  • Proficiency with technology and a commitment to learning and growth

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