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Employee Relations Manager Jobs in Springfield, MA

Reconomy

Vendor Relations Manager

Windsor, CT · On-site

$70K - $80K/yr

Vendor Relations Manager Department: Procurement Employment Type: Permanent - Full Time Location ... Employer matching of employee retirement contribution * Supportive work-life balance: hybrid/in ...

Transdev

Human Resource Manager

East Hartford, CT

$69K - $80K/yr

Identifies, recommends, and implements employee relations best practices * Provide advice, support, and communications to branch managers on employee relations matters, data and contingencies ...

Transdev

Human Resource Manager

East Hartford, CT · On-site

$69K - $80K/yr

Identifies, recommends, and implements employee relations best practices * Provide advice, support, and communications to branch managers on employee relations matters, data and contingencies ...

C3 Industries

Human Resources Generalist

Hartford, CT · On-site

Coach leaders on performance, employee relations, career development, and disciplinary matters while reinforcing manager ownership of day-to-day execution. * Support employee relations matters ...

C3 Industries

Human Resources Generalist

Hartford, CT · On-site

Coach leaders on performance, employee relations, career development, and disciplinary matters while reinforcing manager ownership of day-to-day execution. * Support employee relations matters ...

Benevis

Practice Manager

Springfield, MA · On-site

Overview The Practice Manager oversees the successful implementation and management of all three ... Team building, employee relations, and organizational and staff development skills * Track record ...

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All JobsEmployee Relations JobsEmployee Relations Manager JobsEmployee Relations Manager Jobs in Springfield, MA

Employee Relations Manager information

See Springfield, MA salary details

$47.3K

$97.2K

$164.4K

How much do employee relations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for employee relations manager in Springfield, MA is $97,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,800.00 and $115,600.00 per year, depending on experience, location, and employer.

What is the role of an employee relations manager?

An employee relations manager oversees workplace relationships, ensuring effective communication between staff and management, resolving conflicts, and promoting a positive work environment. They often handle employee grievances, conduct investigations, and develop policies to improve employee engagement and compliance with labor laws.

What is the highest paid HR position?

The highest paid HR position is typically the Chief Human Resources Officer (CHRO) or HR Director, who oversees the entire HR function and strategic planning. These roles often require extensive experience, leadership skills, and advanced certifications, and they can earn six-figure salaries or higher depending on the organization size and industry.

What is the difference between Employee Relations Manager vs HR Generalist?

AspectEmployee Relations ManagerHR Generalist
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications often preferredBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentFocus on employee relations, conflict resolution, and policy enforcement within organizationsHandles a broad range of HR functions including recruitment, onboarding, and employee relations
Employer & Industry UsageCommon in medium to large organizations across various industriesWidely used across industries, especially in organizations with dedicated HR teams

In summary, an Employee Relations Manager specializes in managing employee relations and resolving workplace conflicts, while an HR Generalist handles a broader spectrum of HR functions. Both roles require similar credentials and are integral to HR departments, but their focus areas differ.

What Does an Employee Relations Manager Do?

An employee relations manager provides a vital link between employees and management. You focus on problem resolution which may involve non-biased internal investigations. Your responsibilities include a wide range of duties such as oversight of employee rights; this can range from conflict to sexual harassment issues. You also provide guidance for management in regards to worker discipline and termination. You help ensure that the company complies with all required laws and regulations, and work closely with human resources for other tasks such as HR analytics. Work is typically full-time during regular business hours in an office environment. Some positions may require travel.

What does an employee relationship manager do?

An Employee Relations Manager oversees workplace relationships, addressing employee concerns, resolving conflicts, and ensuring compliance with company policies and employment laws. They often conduct investigations, facilitate communication between staff and management, and develop programs to improve employee engagement and satisfaction.

What does an Employee Relations Manager do?

An Employee Relations Manager is responsible for fostering positive relationships between employees and management within an organization. They handle workplace disputes, ensure compliance with employment laws, and develop policies that support a healthy work environment. Their duties often include investigating complaints, advising management on employee issues, and implementing strategies to improve employee morale and engagement. This role is key to maintaining a productive workplace and preventing legal issues related to employment.

What are the key skills and qualifications needed to thrive as an Employee Relations Manager, and why are they important?

To thrive as an Employee Relations Manager, you need a thorough understanding of labor laws, conflict resolution, and HR best practices, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM or HRCI are commonly required. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations distinguish top performers in this role. These skills are crucial for fostering a positive work environment, minimizing legal risks, and ensuring fair and equitable workplace practices.

What are some common challenges faced by Employee Relations Managers, and how are they typically addressed?

Employee Relations Managers often encounter challenges such as resolving complex workplace conflicts, navigating sensitive investigations, and ensuring compliance with labor laws. These situations require strong communication and mediation skills, as well as the ability to remain impartial and confidential. Managers typically address these challenges through ongoing training, clear policies, and close collaboration with HR, legal, and management teams to ensure fair and consistent outcomes.

What not to disclose to HR?

As an Employee Relations Manager, it is important to avoid disclosing confidential or sensitive information about employees, such as personal health details, legal issues, or private communications, unless legally required. Sharing unverified or false information can undermine trust and violate privacy policies. Maintaining professionalism and adhering to confidentiality standards is essential in HR roles.
More about Employee Relations Manager jobs
What are popular job titles related to Employee Relations Manager jobs in Springfield, MA? For Employee Relations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Employee Relations Manager jobs in Springfield, MA look for? The top searched job categories for Employee Relations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Employee Relations Manager jobs? Cities near Springfield, MA with the most Employee Relations Manager job openings:
Employee Relations Manager jobs near you
Infographic showing various Employee Relations Manager job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $97,193 per year, or $46.7 per hour.

Employee Relations Specialist

Mtholyoke

South Hadley, MA

$69K/yr

Full-time

Posted 15 days ago

Job description

Job no:

R-0000003458

Position Title:

Employee Relations Specialist

Faculty or Staff:

Staff

Full Time or Part Time:

Full time

In-Person, Hybrid, or Remote:

Hybrid

Minimum Starting Rate of Pay:

$69,637.00

Rate of pay commensurate with experience

Start Date:

09/28/2026

Job Description:

The Employee Relations Specialist reports to the Assistant Vice President of Employee & Labor Relations and supports the College's employee and labor relations programs. This role serves as a key resource for supervisors and employees, providing guidance on employee relations, workplace investigations, conflict resolution, performance management, contract interpretation, and compliance.
As a member of the Human Resources team, the Specialist collaborates with campus partners to foster a positive, compliant workplace while managing multiple priorities in a fast-paced environment. Occasional evening and weekend work may be required.Employee Relations
  • Serve as a trusted HR resource, advising employees and supervisors on workplace issues, policy interpretation, conflict resolution, and performance management.
  • Conduct workplace investigations, facilitate employee mediations, and support disciplinary actions.
  • Administer labor relations activities, including grievance management, collective bargaining support, and interpretation of collective bargaining agreements.
  • Develop and deliver supervisor training on employee relations, labor relations, and workplace best practices.
Team Collaboration
  • Support HR initiatives, policy development, special projects, and College committees.
  • Collaborate with HR colleagues to provide responsive, high-quality service.
  • Perform other related duties as assigned.
Required Qualifications
  • Bachelor's degree in Human Resources, Business Administration, or related field, and five (5) years of HR experience with a focus on employee and/or labor relations (or equivalent combination of education and experience).
  • Knowledge of employment and labor laws, workplace investigations, and employee relations best practices.
  • Strong communication, analytical, conflict resolution, and presentation skills.
  • Proficiency with HRIS, Microsoft Office, and/or Google Workspace.
Preferred Qualifications
  • Master's degree, SHRM-CP/PHR certification, higher education experience, and collective bargaining experience.

Hiring range: $69-637 - $78,342

Application Requirements: Please upload a resume and cover letter.

Full Job Description

Background Checks:

Mount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.

Special Instructions for Applicants:

Apply online; application materials must include:

  • Acover lettersummarizing interests and qualifications

  • A completeresumeor curriculum vitae

  • For faculty positions, statements on mentoring, teaching, and research will also be required.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

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