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Human Resources Operations Manager Jobs in Springfield, MA

GPM Services, LLC

HR Operations Assistant

Chicopee, MA · On-site

$23 - $26/hr

... HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards · Maintains electronic personnel files, including ...

Robert Half

Human Resources Manager

East Hartford, CT · On-site

$100K - $125K/yr

Lead HR operations across multiple entities and multi-state locations * Ensure compliance with ... Manage employee relations matters, workplace investigations, and performance-related issues

Robert Half

HR Director

Manchester, CT · On-site

$110K - $130K/yr

Provide leadership and oversight for all human resources operations and initiatives * Manage, mentor, and develop a small HR team of 2-4 professionals * Serve as a trusted advisor to leadership on ...

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All JobsHuman Resources Operations Manager JobsHuman Resources Operations Manager Jobs in Springfield, MA

Human Resources Operations Manager information

See Springfield, MA salary details

$41.4K

$91.6K

$154K

How much do human resources operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for human resources operations manager in Springfield, MA is $91,595.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,700.00 and $106,600.00 per year, depending on experience, location, and employer.

What are some typical challenges a Human Resources Operations Manager may face when implementing new HR technologies?

Human Resources Operations Managers often encounter challenges such as resistance to change among staff, integrating new systems with existing HR processes, and ensuring data accuracy during migration. They must also provide adequate training for team members and address concerns about data security and privacy. Successfully managing these challenges requires clear communication, stakeholder engagement, and a strategic rollout plan to minimize disruptions and maximize adoption.

What does an HR operations manager do?

An HR operations manager oversees daily HR functions such as employee onboarding, payroll, benefits administration, compliance, and HR systems management. They ensure HR processes run efficiently, support organizational goals, and often use HRIS tools to streamline operations.

Who's higher, HR or CEO?

In an organizational hierarchy, the CEO (Chief Executive Officer) is higher than the Human Resources Operations Manager. The CEO is responsible for overall company strategy and decision-making, while the HR Operations Manager oversees HR functions within the framework set by executive leadership.

What are Human Resources Operations Managers?

Human Resources Operations Managers are professionals who oversee the daily operations and processes within an organization's HR department. They are responsible for ensuring that HR policies, procedures, and programs are implemented effectively and efficiently. Their duties often include managing employee records, payroll, compliance, recruitment processes, and benefits administration. By streamlining HR functions, they help organizations maintain smooth and compliant workforce management.

What are the key skills and qualifications needed to thrive as a Human Resources Operations Manager, and why are they important?

To thrive as a Human Resources Operations Manager, you need a comprehensive understanding of HR policies, employment law, and organizational processes, typically supported by a degree in human resources or business administration. Familiarity with HRIS systems, payroll software, and relevant certifications like SHRM-CP or PHR is highly valuable. Strong leadership, problem-solving, and interpersonal skills set top performers apart in this role. These competencies are crucial for ensuring compliance, streamlining HR operations, and fostering a positive workplace culture.

Does a HR manager or operations manager get paid more?

Typically, Human Resources Managers tend to have higher average salaries than Operations Managers, especially in larger organizations or those requiring specialized HR certifications. However, salary differences can vary based on industry, experience, location, and company size.

What is the difference between Human Resources Operations Manager vs HR Coordinator?

AspectHuman Resources Operations ManagerHR Coordinator
ResponsibilitiesOversees HR processes, manages teams, develops policiesSupports HR functions, handles administrative tasks, assists with recruitment
Required CredentialsBachelor's degree in HR or related field, HR certifications often preferredBachelor's degree often preferred, HR certifications less common
Work EnvironmentManagement level, strategic focus, leadership roleAdministrative support, operational tasks, entry to mid-level
Industry UsageCommon in medium to large organizationsWidely used across organizations of all sizes

The Human Resources Operations Manager focuses on strategic HR management and leadership, while the HR Coordinator handles day-to-day administrative tasks. Both roles require HR knowledge and certifications, but the manager role involves more oversight and policy development, making it suitable for those seeking leadership positions in HR.

What is the highest paid HR position?

The highest paid HR position is typically the Chief Human Resources Officer (CHRO) or HR Director, who oversees overall HR strategy and organizational policies. These roles often require extensive experience, strategic leadership skills, and may include executive compensation packages exceeding six figures, especially in large corporations.
What are popular job titles related to Human Resources Operations Manager jobs in Springfield, MA? For Human Resources Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Human Resources Operations Manager jobs in Springfield, MA look for? The top searched job categories for Human Resources Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Human Resources Operations Manager jobs? Cities near Springfield, MA with the most Human Resources Operations Manager job openings:
Human Resources Operations Manager jobs near you

HR Operations Assistant

Sign In / Register - Job Candidate Account

Chicopee, MA

$23 - $26/hr

Part-time

Posted 5 days ago

Job description

The HR Operations Assistant provides support to Insa's centralized, multi-state HR Operations Center, performing administrative work related to the employment lifecycle. This person must possess a compliance mindset and maintain a high degree of confidentiality when handling sensitive information. This is a part-time, onsite position expected to work 20 - 25 hours per week on weekdays.

Responsibilities & Duties

Provides support to the HR Operations Center, performing administrative actions related to onboarding, employment changes, and terminations within various software platforms

Administers I-9 process with new hires within E-Verify+ platform, including creating cases and meeting with prospective employees for virtual document review; audits I-9s and maintains shred log

Creates and sends new hire emails and arranges orientation sessions

Assists the HR Operations Manager with multi-state background check and licensing processes as needed; scans, saves, and distributes MA agent license cards

Maintains electronic personnel files, including downloading and saving documents from the HRIS and other software systems

Manages the HR inbox, including completing employment verifications, password resets, and other administrative duties and forwarding inquiries to the appropriate team members

Champions a safety culture where employees follow safety guidelines and regulations

Behaves in a manner that is positive, productive, cooperative, and encourages teamwork

Performs other duties as assigned

Qualifications & Skills

High school diploma or GED required

At least one year of administrative experience required

Must be 21 years of age or older

Must have reliable transportation

Must be able to pass a background check in accordance with state regulations

Experience in an entry level human resources position preferred

Notary certification in Massachusetts preferred

Proficient in Microsoft Office 365 suite of products

Experience using HRIS systems preferred but general proficiency with and aptitude for software systems is acceptable

Fast typing speed (60+ wpm) highly preferred

Must possess excellent interpersonal skills; customer service experience highly valued

High attention to detail and organizational skills required

High degree of confidentiality when viewing sensitive organizational information

Must be punctual, responsive, and have excellent verbal and written communication skills

Competencies:

Attendance & Punctuality

Dependability & Flexibility

Positive, Productive, Cooperative, and Encourages Teamwork

Interpersonal Communication

Results Focused

Physical Requirements:

  • Must be able to sit for long periods of time, up to 8 hours
  • Occasional standing and walking
  • Kneeling, stooping, and bending at the waist occasionally
  • Close visual acuity needed to read and write documents on a computer screen
  • Manual dexterity is needed to type on a computer for several hours at a time

Workplace Environment:

  • General office environment

Note: This job description is intended to provide a general overview of the position and does not encompass every task or responsibility that may be required.

Pay Range: $23.00 - $26.00

Insa is a multi-state employer, and this is the company-wide pay range. Offers will be provided in accordance with state-specific minimum wage guidelines.

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