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Human Services Assistant Jobs in Springfield, MA

Vinfen

Per Diem - Human Services

Windsor, CT

$21.47/hr

... Assist in developing, implementing, and documenting individual treatment support plans. • ... Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading ...

Vinfen

Per Diem - Human Services

Windsor, CT · On-site

$21.47/hr

... Assist in developing, implementing, and documenting individual treatment support plans. • ... Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading ...

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All JobsHuman Services JobsHuman Services Assistant JobsHuman Services Assistant Jobs in Springfield, MA

Human Services Assistant information

See Springfield, MA salary details

$17.4K

$46.4K

$67.8K

How much do human services assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for human services assistant in Springfield, MA is $46,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is a human services assistant?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What does a human services assistant do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a human services assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.

What are some common challenges faced by human services assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What kind of jobs fall under human services?

Jobs under human services include roles such as Human Services Assistant, social worker, case manager, counselor, and community outreach worker. These positions typically involve helping individuals or communities access resources, providing support, and advocating for client needs, often requiring strong communication and organizational skills.
More about Human Services Assistant jobs

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Assistant jobs?

Cities near Springfield, MA with the most Human Services Assistant job openings:

Human Services Assistant jobs near you
Infographic showing various Human Services Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $46,391 per year, or $22.3 per hour.

Children Services Assistant

Center for Human Development

Northampton, MA • On-site

$21.50/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 11 days ago

Job description

Children's Services Assistant - Grace House
The Center for Human Development (CHD) is seeking an experienced Children's Services Assistant at its Grace House program in Northampton. Grace House is a residential treatment program for mothers in early recovery. The program can house up to fourteen families in a collective living environment, where they share space and resources in an effort to build a recovery community and encourage peaceful living. As a therapeutic setting, we strive to provide each family with a safe, nurturing environment where mothers and their children can experience success.
Your Role as a Children's Services Assistant:
The Children's Services Assistant is responsible for supporting both mothers and their children within our therapeutic community. This role assists with running groups, childcare, and activities for children, as well as facilitating parenting groups using various modalities (including the Nurturing Program). You will work directly with parents and children to facilitate healthy growth, provide vital case management services (coordinating with schools, DCF, Horizons, WIC, and medical providers), and assist with planning community outings. Additionally, you will help manage behavior through programmatic structure and participate in an on-call rotation as needed.
Requirements:
  • High School Diploma or equivalent AND one of the following:
    • An Associate's Degree in Early Childhood Education (or a related area of study) OR
    • A minimum of two years of professional experience working in Education or Human Service-related fields.
  • Knowledge in the recovery field preferred.
  • Strong written and verbal communication skills, as well as the ability to work with computers.
  • Must pass a background screening process, including a CORI and motor vehicle record check.
  • Ability to transport residents in matters related to service delivery using an agency van or personal vehicle as needed.

Success Factors:
  • Detail Oriented: Capable of carrying out case management and behavioral structure with all the necessary details to get the task done well.
  • Enthusiastic: Maintain an upbeat, positive morale to support families in early recovery.
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success, safety, and healthy development of mothers and their children.

Schedule of Work:
This is a full-time role. Monday - Friday.
Starting Salary:
$21.50/hr. Includes a phenomenal benefit package that includes Dental, Health, and Life insurance, paid time off, earned vacation time, and paid holidays, just to name a few.
At Center for Human Development (CHD), Care Finds a Way:
The Center for Human Development (CHD) provides a broad range of high-quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD, we are celebrating differences; inclusion is not just a policy-it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
Connect with our Team today! If this sounds like the right job for you, do not wait-apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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