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Human Services Assistant Jobs in Springfield, MA

HELIX HUMAN SERVICES INC

PRINCIPAL

Springfield, MA · On-site

$90K - $100K/yr

Our goal is to assist students in developing the skills necessary to successfully return to a less ... Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services ...

Trinity College

Human Resources Assistant

Hartford, CT

$37K - $48K/yr

The Human Resources Assistant serves as the primary point of contact for employees and visitors ... positive, and service-oriented team environment. Trinity is a highly selective, independent ...

The LaSalle Group

HR Assistant

Enfield, CT · On-site

$21/hr

The Human Resource Assistant is responsible for supporting the HR department with personnel ... LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ...

The LaSalle Group

HR Assistant

Enfield, CT · On-site

$20 - $25/hr

The Human Resource Assistant is responsible for supporting the HR department with personnel ... LaSalle Network is the leading provider of direct hire and temporary staffing services. For over ...

Town of Vernon

Human Resources Assistant

Vernon, CT · On-site

$26.43 - $33.67/hr

Human Resources Assistant Salary: $26.43 $33.67 (Compensation will be determined based on ... Assists employees with access to the Town's time-and-attendance and employee self-service systems ...

Town of Vernon

Human Resources Assistant

CT

$26.43 - $33.67/hr

Human Resources Assistant Salary: $26.43$33.67 (Compensation will be determined based on ... Assists employees with access to the Town's time-and-attendance and employee self-service systems ...

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All JobsHuman Services JobsHuman Services Assistant JobsHuman Services Assistant Jobs in Springfield, MA

Human Services Assistant information

See Springfield, MA salary details

$17.4K

$46.4K

$67.8K

How much do human services assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for human services assistant in Springfield, MA is $46,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is a human services assistant?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What does a human services assistant do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a human services assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.

What are some common challenges faced by human services assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What kind of jobs fall under human services?

Jobs under human services include roles such as Human Services Assistant, social worker, case manager, counselor, and community outreach worker. These positions typically involve helping individuals or communities access resources, providing support, and advocating for client needs, often requiring strong communication and organizational skills.
More about Human Services Assistant jobs

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Assistant jobs?

Cities near Springfield, MA with the most Human Services Assistant job openings:

Human Services Assistant jobs near you
Infographic showing various Human Services Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $46,391 per year, or $22.3 per hour.

Certified Nursing Assistant

Center for Human Development

Belchertown, MA • On-site

$22/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 29 days ago

Job description

The Center for Human Development, (CHD) is seeking a CNA Certified Direct Care staff join our team in Belchertown, MA. We provide direct care services within a Medical Group Living Environment.
Your role as a CNA Certified Direct Care staff:
As a CNA Certified Direct Care staff, you will provide direct care services in the intensive clinical group living environment that serves five clients with complex mental health related needs. Responsibilities of the role include, but are not limited to:
  • Teaching ADL skills as needed to the individual served.
  • Crisis intervention
  • Medication administration
  • Teaching independent living skills by implementing the community service plans

REQUIRMENTS:
  • High school diploma or higher
  • Hold current CNA certification
  • Written and verbal communication skills are critical, as is the ability to work with computers.
  • All positions require a background screening including a CORI and motor vehicle record check.
  • Bilingual preferred but not required.
  • Ability to obtain MAP certification in order to maintain employment

Pay rate is $22.00/hr. and includes a phenomenal benefits like, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.
AT CENTER FOR HUMAN DEVELOPMENT (CHD) Care Finds a way:
The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.
CONNECT WITH OUR TEAM TODAY!
If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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