ZipRecruiter

Log In

1

Human Services Assistant Jobs in Springfield, MA

Helix Human Services

School Nurse

Springfield, MA · On-site

Our goal is to assist students in developing the skills necessary to successfully return to a less ... Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services ...

HELIX HUMAN SERVICES INC

School Nurse

Springfield, MA · On-site

$75K - $85K/yr

Our goal is to assist students in developing the skills necessary to successfully return to a less ... Helix Human Services is dedicated to providing trauma-informed therapeutic and educational services ...

previous pagenext page

Showing results 21-40

All JobsHuman Services JobsHuman Services Assistant JobsHuman Services Assistant Jobs in Springfield, MA

Human Services Assistant information

See Springfield, MA salary details

$17.4K

$46.4K

$67.8K

How much do human services assistant jobs pay per year?

As of Aug 18, 2026, the average yearly pay for human services assistant in Springfield, MA is $46,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,900.00 and $56,800.00 per year, depending on experience, location, and employer.

What is a human services assistant?

Human Services Assistants are professionals who support social workers, counselors, and other specialists in helping clients access community services and support. They often work in settings such as social service agencies, rehabilitation centers, or group homes. Their duties can include helping clients fill out paperwork, connecting them with resources, monitoring their progress, and providing emotional support. Human Services Assistants play a vital role in ensuring that individuals receive the assistance they need to improve their quality of life.

What does a human services assistant do?

A human services assistant performs a variety of support duties for social workers, clinical psychologists, and others in the social service field. As a human services assistant, you may help a client access benefits and fill out applications, assist with outreach programs, provide daily care to clients, or help with reports and recommendations for your department. Qualifications needed for this career may include an associate degree in a subject like social work or rehabilitation and experience working with the demographic you want to serve. Other essential skills for the job include patience, attention to detail, and the ability to take directions.

What are the key skills and qualifications needed to thrive as a human services assistant, and why are they important?

To thrive as a Human Services Assistant, you need a foundational understanding of social services, client support, and case management, often supported by a certificate or associate degree in human services or a related field. Familiarity with client management software, data entry systems, and office productivity tools is typically required. Strong interpersonal skills, active listening, and cultural sensitivity help you build rapport and effectively assist diverse populations. These skills ensure clients receive appropriate support and resources while maintaining efficient program operations.

What are some common challenges faced by human services assistants when supporting diverse client populations?

Human Services Assistants often work with clients from a wide range of backgrounds, each with unique needs and potential barriers to accessing services. Some common challenges include navigating language differences, cultural sensitivities, and varying levels of trust or engagement from clients. To address these, assistants typically rely on strong communication skills, empathy, and the ability to connect clients with appropriate resources, often collaborating closely with social workers, counselors, and community organizations. Ongoing training and supervision help staff stay prepared for these situations and provide effective support.

What is the difference between Human Services Assistant vs Social Worker?

AspectHuman Services AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & Industry UsageNonprofits, government programs, healthcarePublic and private social service agencies, healthcare
Common Search & Comparison IntentUnderstanding entry-level roles assisting social workersMore advanced, licensed roles with broader responsibilities

Human Services Assistants typically support social workers by performing administrative tasks and providing basic client assistance. Social Workers have more advanced training, handle complex cases, and often require licensure. Both roles work in similar environments, but social workers generally have greater responsibilities and qualifications.

What kind of jobs fall under human services?

Jobs under human services include roles such as Human Services Assistant, social worker, case manager, counselor, and community outreach worker. These positions typically involve helping individuals or communities access resources, providing support, and advocating for client needs, often requiring strong communication and organizational skills.
More about Human Services Assistant jobs

What are the most commonly searched types of Human Services jobs in Springfield, MA?

The most popular types of Human Services jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Human Services Assistant jobs?

Cities near Springfield, MA with the most Human Services Assistant job openings:

Human Services Assistant jobs near you
Infographic showing various Human Services Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $46,391 per year, or $22.3 per hour.

Life Skills Support Professional 1 (Human Services)

VIABILITY, INC

Springfield, MA • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days)**


Position: Life Skills Support Professional 1 – Full Time

Location: Springfield, MA

Rate of Pay: $22.00 per hour

Hours: 35 hours per week

Schedule: Monday- Friday 8:30am-3:30pm

Summary:

  • Work directly with and alongside adults with disabilities and developmental delays on social and communication skills, activities of daily living, and building esteem. Organize, coordinate, implement, and structure activity units to provide such opportunities for program members. Assist with personal care and participation in community activities. Provide support and training to members in accordance with ISP goals and objectives. Individuals with direct care, residential care, human services, day program, and DDS experience strongly encouraged to apply!

Qualifications:

  • High School/Hi-SET required with at least one year of human service experience, or associate's degree in related field and 0-1 year of experience preferred.

Requirements:

  • Basic computer skills with a minimum knowledge of Word and Excel.
  • Must have a valid MA driver's license, 3 years driving experience, good driving record, use of a vehicle and willingness to transport participants in personal and/or agency vehicle.
  • Must be able to lift and transfer members up to 150 pounds.
  • Must be able to travel within the region to access residential settings, employers, offices and community organizations.

“Viability values our employees and the talents that they bring with them every day. Last year 30 staff members were promoted within the agency to roles that supported their professional growth.”


Full-time Viability staff members are eligible for the following:

  • Health, Dental & Vision insurance plans.
  • Dependent care flexible spending account.
  • Flexible Spending & Health Savings account.
  • Pet-plan discount program offered through Fetch.
  • Company paid Long-term Disability insurance.
  • Company paid Short-term Disability insurance. (NY & OK employees only)
  • Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

  • Employer matched 403B contributions starting day 1 of employment.
  • Eligible for Tuition Reimbursement.
  • Generous paid time off.
  • 11 Paid Holidays a year.
  • Access to training and professional development resources through our comprehensive online learning platform.
  • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
  • Employee Assistance Program that provides confidential assistance for all life challenges.
  • Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

We believe individuals with disabilities and other societal disadvantages are an essential resource for our country’s future. Our mission is to help build a world in which individuals with disabilities and other disadvantages realize their full potential.

Our Vision

Viability will be a positive disruptive force in the marketplace leading the innovative designs of future service delivery for individuals with disabilities and other disadvantages to realize their full potential within their communities of choice.

To apply, please see the Careers section of our website at VIABILITY.org