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Residential Program Manager Jobs in Florida (NOW HIRING)

Program Manager (Women's Unit)

Citra, FL ยท On-site

$53K - $58K/yr

The Program Manager will oversee the day to day operations of the Women's Residential Unit, consisting of a 58 bed capacity. Responsible for maintaining a caseload of clients and providing sound ...

Position Requirements The Assistant Program Manager serves as a critical leadership partner in the daily operations, staff supervision, and therapeutic programming of the Residential Group Care ...

Principal Program Manager

Tampa, FL ยท On-site

$56K - $62K/yr

As an Associate Director within IT Asset Management and ServiceNow Platform Delivery, you will lead enterprise-wide ITAM and ServiceNow transformation programs, driving efforts that include ...

PROGRAM COORDINATOR

Orlando, FL ยท On-site

$43K - $50K/yr

Oversees the daily operation and management of assigned residential programs. * Ensures adequate staffing levels are maintained to meet resident needs and regulatory requirements. * Maintains a safe ...

PROGRAM COORDINATOR

Eustis, FL ยท On-site

$43K - $50K/yr

Oversees the daily operation and management of assigned residential programs. * Ensures adequate staffing levels are maintained to meet resident needs and regulatory requirements. * Maintains a safe ...

PROGRAM COORDINATOR

Orlando, FL ยท On-site

$43K/yr

Oversees the daily operation and management of assigned residential programs. * Ensures adequate staffing levels are maintained to meet resident needs and regulatory requirements. * Maintains a safe ...

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Residential Program Manager information

See Florida salary details

$26.5K

$51.4K

$85.6K

How much do residential program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for residential program manager in Florida is $51,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $51,600.00 per year, depending on experience, location, and employer.

What are some common challenges faced by residential program managers, and how can they be addressed?

Residential Program Managers often navigate challenges such as balancing administrative duties with direct support to residents, managing diverse staff teams, and ensuring compliance with regulatory standards. Effective communication, strong organizational skills, and ongoing staff training are key to overcoming these obstacles. Building a supportive team culture and staying current on industry best practices can also help foster a positive environment for both residents and staff.

What are the key skills and qualifications needed to thrive as a residential program manager, and why are they important?

To thrive as a Residential Program Manager, you need a background in social services or related fields, experience in program management, and often a relevant degree such as social work or psychology. Familiarity with case management software, regulatory compliance systems, and incident reporting tools is typically required. Strong leadership, conflict resolution, and communication skills help foster a positive environment for both staff and residents. These skills and qualities are crucial for ensuring effective program delivery, regulatory adherence, and the well-being of residents in residential settings.

What is the difference between Residential Program Manager vs Case Manager?

AspectResidential Program ManagerCase Manager
CredentialsRelevant certifications (e.g., CPR, first aid), sometimes a degree in social work or related fieldSimilar certifications, often with a degree in social work, counseling, or related fields
Work EnvironmentOversees residential facilities, manages staff, and ensures program complianceWorks directly with clients to coordinate services and support
Employer & Industry UsageUsed in residential treatment centers, group homes, and community programsCommon in healthcare, social services, and community agencies

While both roles focus on supporting individuals in care settings, the Residential Program Manager oversees the entire residential program and staff, ensuring operational success. The Case Manager works directly with clients to coordinate services and support their individual needs.

What does a residential program manager do?

A Residential Program Manager oversees the daily operations of residential facilities, such as group homes or assisted living centers, ensuring that residents receive appropriate care and support. They supervise staff, develop and implement program policies, manage budgets, and ensure compliance with regulations. Residential Program Managers also work closely with residents and their families to address concerns and promote a safe, supportive environment.

What is the average salary for a residential program manager?

The average salary for a residential program manager typically ranges from $45,000 to $70,000 per year, depending on experience, location, and the size of the organization. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong leadership and case management skills.

What does a residential program manager do?

A residential program manager is responsible for the oversight of a residential services program. In this role, your responsibilities are to manage the execution of the program, hire and supervise the employees for the program, and ensure that the treatment of the members of the program is excellent. Additionally, your duties may require you to evaluate and review the plan and employees and recommend ways to improve employee services or the program in general. You coordinate the development and implementation of the program, manage the responsibilities of the employees, and monitor program participant reactions and outlook.

What are the most commonly searched types of Residential Program jobs in Florida? The most popular types of Residential Program jobs in Florida are:
What are popular job titles related to Residential Program Manager jobs in Florida? For Residential Program Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Residential Program Manager jobs in Florida look for? The top searched job categories for Residential Program Manager jobs in Florida are:
What cities in Florida are hiring for Residential Program Manager jobs? Cities in Florida with the most Residential Program Manager job openings:
Infographic showing various Residential Program Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $51,382 per year, or $24.7 per hour.

Program Manager (Women's Unit)

Phoenix House Florida

Citra, FL โ€ข On-site

$53K - $58K/yr

Full-time

Posted 10 days ago


Job description

SUMMARY:
The Program Manager will oversee the day to day operations of the Women’s Residential Unit, consisting of a 58 bed capacity. Responsible for maintaining a caseload of clients and providing sound, therapeutic treatment in a residential setting for the ongoing maintenance of all clinical program components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Directly supervise the staff of counselors at the Women’s Unit, including interviewing, hiring, and training; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • In partnership with the Clinical Director, develops, coordinates, and maintains clinical program policies and procedures of the Women’s Unit, and modifies as necessary the overall program parameters.
  • Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.
  • Develops and implements educational curricula for the behavioral health educational program, and evaluates the effectiveness of the curricula.
  • Reviews and develops treatment plans, ensuring that all treatment plans are specific, measurable, attainable, realistic, and timely. Review treatment plans to determine that they are reflective of client’s progress and development and that the client was appropriately involved in the process.
  • Ensure client charts comply with CARF and/or other state agency standards, using Welligent Electronic Medical Record through regular chart review.
  • Ensures compliance with accreditation standards and requirements to include federal, state, and local certifying and licensure bodies.
  • Reviews client records for quality of treatment documentation and planning.
  • Provides and facilitates quality assessment and improvement training for staff development of direct reports.
  • Facilitates weekly treatment planning meeting, group clinical supervision meeting, and counselor/program staff meeting.
  • Participates in quality assurance and utilization review activities as directed by the Clinical Director.
  • Coordinates with Clinical Director and other team members to monitor and ensure compliance with State licensing and regulatory standards.
  • Complete all documentation requirements in a timely manner. Assist administrative staff to insure that billing is accurate and reflective of the services provided.
  • Maintain Ceridian Source Self-Service (CSSS) files and complete E-learning requirements in a timely fashion.
  • Monitors adherence to company and department policies, procedures and practices.
  • Maintain positive working relationship with agencies, resources, and families to coordinate services for client care; provide information on substance abuse treatment resources and services; and make necessary referrals.
  • Complete and timely submit all reports and documentation required by various funding sources.
  • Creates and supports a positive, professional, team-oriented, harassment free work environment by understanding and complying with the company’s policies.
  • On-call and available for emergency situations.
  • Serve as a role model through positive, appropriate conduct and participation in special agency events. Project a positive image to the public.
  • Demonstrate proficiency in Phoenix House's electronic health record system (Welligent) sufficient to fulfill the duties required by this position within 30 days of employment.

EDUCATION/EXPERIENCE:
  • Master’s Degree in a related field from an accredited college or university.
  • A current, valid State of Florida license in at least one of the following : Licensed Counselor or Licensed Mental Health Counselor (LMHC), Licensed Clinical Social Worker (LCSW).
  • Minimum five (5) years of experience working with substance abuse clients in a residential treatment program.
  • Minimum two (2) years of experience supervising a clinical staff in a behavioral, mental health and/or substance abuse facility, preferably working with long term clients, public and criminal justice clients.
  • Thorough knowledge of program management principles, clinical systems and operations, quality assurance, and regulatory/accreditation agency requirements.

Upon selection for hire, prospective employees will be required to successfully pass the Florida Department of Children and Families (DCF) Level II background check and the Department of Corrections (DOC) background check.

Phoenix House is an Equal Opportunity Employer.

Job Type: Full-time.