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How much do residence inn jobs pay per hour?

As of May 28, 2026, the average hourly pay for residence inn in the United States is $23.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

More about Residence Inn jobs
What cities are hiring for Residence Inn jobs? Cities with the most Residence Inn job openings:
What states have the most Residence Inn jobs? States with the most job openings for Residence Inn jobs include:
What job categories do people searching Residence Inn jobs look for? The top searched job categories for Residence Inn jobs are:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $47,876 per year, or $23 per hour.
Residence Inn Hunt Valley - Housekeeping Supervisor

Residence Inn Hunt Valley - Housekeeping Supervisor

Aimbridge Hospitality

Hunt Valley, MD • On-site

$19/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

64th of 104 rated hotels

Job description

Join Our Team as a Housekeeping Supervisor
As a Housekeeping Supervisor, you're the behind-the-scenes hero making sure every guest's stay is spotless and unforgettable. You'll lead a hardworking team, keep daily operations running smoothly, and step up when the Housekeeping Manager is away. From fresh linens to flawless rooms, you set the standard for clean, comfortable, and welcoming-and inspire your team to do the same. If you love leading with energy and keeping things organized with style, this role is your perfect fit.
KEY SKILLS/RESPONSIBILITIES
  • Operations Boss: Oversee daily housekeeping operations with precision-inspections, reports, and productivity checks are your jam. You make sure everything runs smoothly and up to standard.
  • Team Captain: Lead and inspire Room Attendants and House Attendants with clear communication, hands-on training, and a positive vibe that keeps the team motivated and on point.
  • Safety & Security Pro: Handle lost-and-found items with care, maintain key control, and manage access to sensitive areas like master keys, storage rooms, and secure files-all while keeping safety top of mind.
  • Cleanliness Champion: Set the bar high for sanitation and cleanliness across all facilities and equipment. You're the reason everything looks fresh, feels safe, and exceeds expectations.

EDUCATION & EXPERIENCE
  • High School diploma or equivalent; college coursework in a related field is a plus.
  • 2-3 years of experience in a hotel or related field is required.
  • Previous supervisory experience preferred.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
In Hunt Valley, 1.5 miles from Oregon Ridge Park, this hotel features modern guest rooms with a living area and a full kitchen. Hotel amenities include an indoor pool and a hot tub. A stovetop and dishwasher are available in each spacious kitchen. The air-conditioned rooms at Residence Inn Baltimore Hunt Valley provide cable TV and an iPod docking station. Residence Inn Baltimore Hunt Valley's fitness center has free weights and cardio equipment. Free Wi-Fi access is provided throughout the hotel. Baltimore-Washington Airport is a 35-minute drive away. Residence Inn Baltimore Hunt Valley features free public parking.
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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