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Residence Inn Jobs in Berkeley, CA (NOW HIRING)

Residence Inn Fremont

Front Desk Agent

Fremont, CA

$15.75 - $19.75/hr

... Residence Inn Fremont 5400 Farwell PlaceFremont, CA 94536Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in ...

Residence Inn Fremont

Front Desk Agent

Fremont, CA

$15.75 - $19.75/hr

... Residence Inn Fremont 5400 Farwell PlaceFremont, CA 94536Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in ...

Residence Inn Fremont

Front Desk Agent

Fremont, CA · On-site

$20 - $21/hr

... Residence Inn Fremont 5400 Farwell Place Fremont, CA 94536 Overview The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in ...

Residence Inn Fremont

Front Office Supervisor

Fremont, CA · On-site

$23 - $25/hr

... Residence Inn Fremont 5400 Farwell Place Fremont, CA 94536 Overview The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in ...

BENCHMARK

General Manager

Oakland, CA · On-site

$175 - $190/hr

About the Property Welcome to AC Hotel Oakland Downtown and Residence Inn Oakland Downtown, two distinctive properties within the Pyramid Global Hospitality portfolio. Situated in the vibrant heart ...

Highgate Hotels

Front Desk Agent

Fremont, CA

$15.75 - $19.75/hr

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

Highgate Hotels

Front Office Supervisor

Fremont, CA · On-site

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Residence Inn ...

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All JobsResidence Inn JobsResidence Inn Jobs in Berkeley, CA

Residence Inn information

See Berkeley, CA salary details

$12

$28

$37

How much do residence inn jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for residence inn in Berkeley, CA is $28.18, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $34.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Residence Inn Front Desk Associate, and why are they important?

To thrive as a Residence Inn Front Desk Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (such as Opera or Marriott’s internal booking software), payment processing systems, and basic office technology is important. Excellent communication, problem-solving abilities, and a friendly, professional demeanor are standout soft skills for this role. These qualifications ensure exceptional guest experiences, efficient operations, and uphold the brand’s reputation for hospitality.

What are some common challenges faced by front desk associates at Residence Inn, and how can they be effectively managed?

Front desk associates at Residence Inn often encounter challenges such as managing high guest volumes during peak check-in/check-out times, addressing guest concerns promptly, and coordinating with housekeeping and maintenance teams to ensure room readiness. Effective communication, strong multitasking abilities, and a calm, solution-oriented approach are essential for overcoming these challenges. Additionally, leveraging property management systems and following established protocols can help associates streamline operations and provide excellent guest service.

What is the difference between Residence Inn vs Front Desk Agent?

AspectResidence InnFront Desk Agent
Primary RoleHospitality service provider managing guest stays at extended-stay hotelsFrontline staff handling guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma; hospitality or customer service experience preferredHigh school diploma; customer service skills
Work EnvironmentHotel property, often in hospitality industryHotel lobby or reception area
Employer & IndustryHospitality industry, hotel chains like Residence InnHotels, resorts, hospitality sector

Residence Inn staff oversee overall guest experience and property operations, while Front Desk Agents focus on guest check-in, check-out, and inquiries. Both roles are essential in hospitality, with Residence Inn representing the hotel brand and Front Desk Agents serving as the frontline customer service providers.

What is a Residence Inn?

Residence Inn is a brand of extended-stay hotels owned by Marriott International. These hotels are designed for travelers who need accommodations for longer periods, such as business professionals, families relocating, or vacationers. Residence Inn offers spacious suites with full kitchens, living areas, and amenities like complimentary breakfast, free Wi-Fi, and evening social events. Guests often appreciate the home-like atmosphere and the convenience of hotel services during longer stays.
What job categories do people searching Residence Inn jobs in Berkeley, CA look for? The top searched job categories for Residence Inn jobs in Berkeley, CA are:
What cities near Berkeley, CA are hiring for Residence Inn jobs? Cities near Berkeley, CA with the most Residence Inn job openings:
Residence Inn jobs near you
Infographic showing various Residence Inn job openings in Berkeley, CA as of July 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $58,621 per year, or $28.2 per hour.

Hotel Guest Service Agent - FT

Residence Inn by Marriott Pleasanton

Pleasanton, CA • On-site

$21.98/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Hourly Rate of Pay:  $21.98 overtime eligible.

The Residence Inn by Marriott Pleasanton is a lovely all-suite hotel, located near I-580 and I-680, adjacent to the Stoneridge Mall. Our extended stay hotel with 3 floors, 135 suites and 3 meeting rooms offers the "home away from home" experience to our guests. 

We are currently looking for a Guest Service Agent to join our great team and enjoy all the benefits of our exciting hotel environment. The Guest Service Agent is responsible for providing our guests with excellent service at the front desk from making the reservation to departure. Shifts including weekends and holidays! 

Must have flexible schedule! Position requires AM & PM availability including weekends and holidays.

What You’ll Do:

  • Welcome guest with warmth and professionalism, providing exceptional service from the moment they make a reservation to the time they check out.
  • Respond to guest needs, requests, and concerns with care and urgency, helping to make every stay smooth, enjoyable, and memorable.
  • Promote and sell guest rooms, dining experiences, and seasonal hotel offers, helping guests make the most of their visit.
  • Set up the next shift by preparing reports, updating systems, and assisting operations as needed

What We Need:

  • High school graduate. Some college preferred
  • Bachelor’s degree preferred or equivalent combination of education and experience
  • 1-2 years Guest Service Agent experience required
  • Previous  Guest Service  Agent; Marriott experience preferred
  • 1-2 years of customer service experience required
  • Ability to deliver exceptional customer service  
  • Ability to work efficiently in a fast-paced environment
  • Strong communication skills
  • Experience working in a team-oriented environment
  • Valid RBS (Responsible Beverage Service) Certification
  • Relevant military experience is a plus
  • Employment is contingent upon successful completion of a background check

What We Offer:

  • Vacation, Holiday, and Sick pay
  • Medical/Dental/Vision (with opt. out option)
  • Hotel Room Discount
  • Life Insurance
  • AD&D
  • 401(k) – 4% Match
  • Discount programs
  • Education Assistance Program
  • Voluntary Long-Term Disability
  • Voluntary Short-Term Disability
  • Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
  • Shoes for Crews
  • Commuter Program

The Residence Inn Pleasanton is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to rebecca.garcia@pleasantonri.com or call 925-227-0500 to let us know the nature of your request.

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