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Reservations Coordinator Jobs (NOW HIRING)

Hyatt

Reservations Coordinator

Manhattan, NY · On-site

$26 - $32/hr

The Reservations Coordinator is responsible for managing the daily reservation processes including but not limited to handling guest room reservation requests, provide guest with hotel facility ...

Study Hotels

Reservations Coordinator

Chicago, IL · On-site

$25/hr

The Reservations Coordinator is responsiblefor providing genuine hospitality and the highest quality of service to our guests. This position is a member of the front office team and acts as a liaison ...

Naples Zoo Inc

Reservations Coordinator

Naples, FL · On-site

$16.25 - $20.75/hr

The Reservations Coordinator plays a vital role in managing all aspects of zoo program reservations while also serving as a key contributor to the guest services team. This position requires a detail ...

Loews Hotels

Group Reservations Coordinator

Nashville, TN

$16.75 - $21.25/hr

The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our "Four Diamond and More" standards. As the main point of contact for contracted groups rooming ...

Hotel Bennett

Reservations Coordinator

Charleston, SC · On-site

$16.25 - $20.50/hr

Job Title Take reservations via the telephone, email, mailed correspondence, rooming lists, internet and in-house requests. Enter the information into the Property Management System (PMS) and confirm ...

Monarchcasino

Lead Reservations Coordinator

Atlantis, FL

$15.50 - $19.75/hr

Lead Reservations Coordinator supervise the general performance of the reservations staff as well as provide assistance and training when needed. Lead Reservations Coordinator help guests make travel ...

Loews Hotels

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our "Four Diamond and More" standards. As the main point of contact for contracted groups rooming ...

Loews Hotels & Co

Group Reservations Coordinator

Nashville, TN · On-site

$16.75 - $21.25/hr

The Group Reservations Coordinator represents the properties and the Loews Hotels brand according to our "Four Diamond and More" standards. As the main point of contact for contracted groups rooming ...

Study Hotels

Reservations Coordinator

Chicago, IL · On-site

The Reservations Coordinator is responsible for providing genuine hospitality and the highest quality of service to our guests. This position is a member of the front office team and acts as a ...

Salamander Hospitality

Reservations Coordinator

Charleston, SC · On-site

$16.25 - $20.50/hr

POSITION OBJECTIVE Take reservations via the telephone, email, mailed correspondence, rooming lists, internet and in-house requests. Enter the information into the Property Management System (PMS ...

Consult with Tray

Remote Travel Reservations Coordinator

$17.75 - $22.50/hr

About the job Remote Travel Reservations Coordinator We are expanding our remote travel coordination team and seeking detail-oriented professionals to assist with itinerary coordination and client ...

Choice Hotels

Reservations Coordinator

Bloomington, MN · On-site

$17.25 - $22/hr

Position Summary The role of the Reservations Coordinator is to have the knowledge of the hotel and the technical skill when responding to guest telephone calls and inquiries regarding reservations.

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Reservations Coordinator information

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$12

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How much do reservations coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for reservations coordinator in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Reservations Coordinator vs Front Desk Agent?

AspectReservations Coordinator

  • Typically requires customer service skills, communication, and organizational abilities.
  • Works mainly in hospitality, travel, or event planning industries.
  • Focuses on managing reservations, bookings, and customer inquiries.

Compared to a Front Desk Agent, the Reservations Coordinator often handles more complex booking systems and customer interactions, while Front Desk Agents manage daily guest check-ins, check-outs, and general front desk duties. Both roles require strong communication skills and familiarity with reservation software, but Reservations Coordinators usually have a broader scope in managing reservations and customer data.

What does a reservations coordinator do?

A reservations coordinator manages booking and scheduling for clients or guests, ensuring accurate and timely reservations. They communicate with customers, use reservation systems or software, and handle changes or cancellations to provide efficient service. Strong organizational and communication skills are essential for this role.

How does a reservations coordinator handle high-volume booking periods, and what support is available?

During peak booking periods, a Reservations Coordinator often manages increased call and email volumes by utilizing specialized reservation software and collaborating closely with team members to ensure efficiency and accuracy. Many organizations provide additional support, such as temporary staff or cross-training team members, to help manage the workload. Coordinators may also work closely with other departments, like sales and front desk teams, to resolve overbooking issues and accommodate guest requests. Maintaining strong organizational and communication skills is key to thriving during these busy times.

What are the key skills and qualifications needed to thrive as a reservations coordinator, and why are they important?

To thrive as a Reservations Coordinator, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a diploma or relevant hospitality training. Familiarity with reservation management systems (such as Opera or ResNexus) and proficiency in office software are typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help set top performers apart. These skills and qualities are crucial for ensuring accurate bookings, client satisfaction, and smooth operations in hospitality or travel settings.
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Reservations Coordinator jobs near you
Infographic showing various Reservations Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,710 per year, or $19.1 per hour.

Reservations Coordinator

Hyatt

Manhattan, NY • On-site

$26 - $32/hr

Other

Posted 17 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

23rd of 107 rated hotels

Job description

The Reservations Coordinator is responsible for managing the daily reservation processes including but not limited to handling guest room reservation requests, provide guest with hotel facility information, answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Additionally, handle to group rooming lists and blocks, cut-off dates and restrictions, selling guest rooms, policy, and procedures for reservations, and being the central contact to ensure optimal performance across all reservation channels included but not limited to Central Reservations, and working with the Front Office and Sales teams to ensure reservations are accurate, inputted timely, and support the properties top-line revenue performance and customer satisfaction goals. This person will report directly to the Senior Area Director of Revenue.

Must have good typing skills, a pleasant attitude and excellent phone demeanor.  Must work well under pressure.  Customer service experience preferred.  Excellent communication skills required as well as answer questions relating to the hotels.  Prior reservations experience and Opera Cloud proficiency preferred. Schedule flexibility is necessary.

Key Responsibility:

·          Manage the shared Reservation email inbox.

·          Processing credit card authorization form.

·          Work proactively to ensure the reservation process is seamless for both the guest and within the hotel.

·          Monitor daily pickup and ensure reservations are flagged appropriately and accurate.

·          Work closely with revenue to flag dates with high compression and monitor daily inventory to ensure optimal occupancy.

·          Manages group rooming lists and cutoff dates.  Track inventory changes and pickup for group blocks. Ensure blocks are properly routing and that billing has been audited for accuracy.

·          Answering calls and guest emails in a timely and friendly manner.

·          Maintains effective communication across all departments.

·          Assist with OTA inquiries, requests and disputes.

·          Main point of contact for reservations.

·          Commission review and verification.

·          Monitor occupancies for employee rate reservations.

·          Complete 12 Day operational forecast.

·          Review reservations reporting to follow up as needed.  

·          Rate loading in Hyatt systems ensuring accuracy and working with Distribution Services for Hyatt loaded rate plans.  

This role will work closely with the Hotel's Operations Team and Complexed Revenue team. 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The anticipated compensation range is $26 - $32 per hour.

What Hyatt Hotels employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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