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Reservations Coordinator Jobs (NOW HIRING)

Reservations Coordinator Job no: 536451 Work type: Staff Senior management: Vice President for Student Affairs Department: SECL - Squires Student Center Location: Blacksburg, Virginia Categories:

Position Summary The role of the Reservations Coordinator is to have the knowledge of the hotel and the technical skill when responding to guest telephone calls and inquiries regarding reservations.

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Reservations Coordinator information

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$12

$19

$29

How much do reservations coordinator jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for reservations coordinator in the United States is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as project coordinators, program managers, or operations managers, especially in industries like finance, technology, or healthcare. These roles typically require advanced skills, certifications, and experience, and can offer salaries significantly higher than entry-level coordinator positions.

What is the difference between Reservations Coordinator vs Front Desk Agent?

AspectReservations Coordinator

  • Typically requires customer service skills, communication, and organizational abilities.
  • Works mainly in hospitality, travel, or event planning industries.
  • Focuses on managing reservations, bookings, and customer inquiries.

Compared to a Front Desk Agent, the Reservations Coordinator often handles more complex booking systems and customer interactions, while Front Desk Agents manage daily guest check-ins, check-outs, and general front desk duties. Both roles require strong communication skills and familiarity with reservation software, but Reservations Coordinators usually have a broader scope in managing reservations and customer data.

What does a reservations coordinator do?

A reservations coordinator manages booking and scheduling for clients or guests, ensuring accurate and timely reservations. They communicate with customers, use reservation systems or software, and handle changes or cancellations to provide efficient service. Strong organizational and communication skills are essential for this role.

How to become a reservationist?

To become a reservations coordinator, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and experience with reservation systems or customer service. Some roles may require familiarity with booking software and the ability to handle multiple tasks efficiently. Certification is not usually mandatory but can enhance job prospects.

Is a coordinator position entry level?

A Reservations Coordinator position is often considered entry level, especially for those with strong organizational and communication skills. However, some roles may require previous experience or specific certifications, depending on the company and industry. Advancement typically involves gaining experience and developing customer service and administrative skills.

How does a Reservations Coordinator typically handle high-volume booking periods, and what support is available during these times?

During peak booking periods, a Reservations Coordinator often manages increased call and email volumes by utilizing specialized reservation software and collaborating closely with team members to ensure efficiency and accuracy. Many organizations provide additional support, such as temporary staff or cross-training team members, to help manage the workload. Coordinators may also work closely with other departments, like sales and front desk teams, to resolve overbooking issues and accommodate guest requests. Maintaining strong organizational and communication skills is key to thriving during these busy times.

What are the key skills and qualifications needed to thrive as a Reservations Coordinator, and why are they important?

To thrive as a Reservations Coordinator, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a diploma or relevant hospitality training. Familiarity with reservation management systems (such as Opera or ResNexus) and proficiency in office software are typically required. Excellent communication, problem-solving abilities, and a calm demeanor under pressure help set top performers apart. These skills and qualities are crucial for ensuring accurate bookings, client satisfaction, and smooth operations in hospitality or travel settings.
More about Reservations Coordinator jobs
What cities are hiring for Reservations Coordinator jobs? Cities with the most Reservations Coordinator job openings:
What are the most commonly searched types of Reservations jobs? The most popular types of Reservations jobs are:
What states have the most Reservations Coordinator jobs? States with the most job openings for Reservations Coordinator jobs include:
Infographic showing various Reservations Coordinator job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,710 per year, or $19.1 per hour.
Reservations Coordinator

$43K - $47K/yr

Other

Medical, Retirement, PTO

Posted 2 days ago


Virginia Alcoholic Beverage Control Authority rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

640th of 649 rated public administrative organizations


Job description

Reservations Coordinator

When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day—guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We're currently searching for a Reservations Coordinator to join Student Engagement and Campus Life team in Blacksburg, VA to help us in our mission. So, if you're passionate about providing outstanding experiences for our 30,000+ students, please keep reading. Here's what you need to know about the role:

1) You'll be joining the Student Engagement and Campus Life team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities.

2) You'll be reporting to the Assistant Director for Event Services, a Regular twelve-month, 100% staff appointment.

3) You'll be responsible for meeting with event clients and assisting them with the reservations which include but is not limited to scheduling use of meeting/event spaces, creating event layouts and assisting with securing proper approvals.

4) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.

5) You'll be offered a base compensation package between $43,000-47,000 along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications

• Bachelor's degree in hospitality and tourism management; event management; communications and public relations; outdoor recreation, etc.

• Excellent customer service skills

• Ability to work effectively in a fast-paced environment, independently managing multiple assignments, prioritizing, and meeting deadlines.

• General office and/or customer service support experience in an academic or professional environment

• Proficient computer skills such as electronic mail, scheduling, word processing, and spreadsheet

• Excellent organizational, communication, and interpersonal skills with the ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.

Preferred Qualifications

• Previous experience working with events in either a high-volume/fast-paced or higher education/student affairs environment.

• Experience working with and/or supervising college students.

• Working knowledge of event scheduling equivalent to Event Management Systems software (EMS), or CollegeNet's software (25Live)

Pay Band 3

Overtime Status Non-Exempt: Eligible for overtime

Appointment Type Regular

Salary Information $43,000 - $47,000

Hours per week 40

Review Date 06/01/2026

Additional Information The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College . The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes . A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance . These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Luciana Monika at luciana23@vt.edu during regular business hours at least 10 business days prior to the event.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer