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Reservations Agent Jobs in Oregon (NOW HIRING)

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$16 - $20/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

Black Butte Ranch

Reservations Agent

Sisters, OR · On-site

$22/hr

Job Summary The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable ...

HJB Travels

Travel Reservations Agent

Bend, OR · On-site

$17 - $21/hr

About the job Travel Reservations Agent We are seeking organized and customer-focused individuals to join our team as Travel Reservations Agents. In this remote role, you will assist clients with ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

Marriott

Part Time Reservations Agent

Portland, OR · On-site

$17 - $21.25/hr

Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the ...

U-Haul

Reservation Agent NOW HIRING!-1

Lake Oswego, OR · On-site

$16.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent NOW HIRING!-1

Lake Oswego, OR

$16.50 - $20.50/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent NOW HIRING!-1

Lake Oswego, OR · On-site

$16.75 - $21/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

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All JobsReservations Agent JobsReservations Agent Jobs in Oregon

Reservations Agent information

See Oregon salary details

$11

$18

$23

How much do reservations agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for reservations agent in Oregon is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Oregon?

The most popular types of Reservations Agent jobs in Oregon are:

What are popular job titles related to Reservations Agent jobs in Oregon?

For Reservations Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Oregon look for?

The top searched job categories for Reservations Agent jobs in Oregon are:

What cities in Oregon are hiring for Reservations Agent jobs?

Cities in Oregon with the most Reservations Agent job openings:

What are popular job titles related to Reservations Agent jobs in OR?

For Reservations Agent jobs in OR, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Oregon as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,363 per year, or $18.4 per hour.

Reservations Agent

Black Butte Ranch

Sisters, OR • On-site

$22/hr

Other

Posted 22 days ago

Job description

About Black Butte Ranch
Black Butte Ranch is a destination resort in Central Oregon, surrounded by Cascade mountain views, Ponderosa pines, and a strong sense of community. Set across 1,800 acres, the Ranch features championship golf courses, lodging, restaurants, pools, spa, trails, a private lake, and year-round recreation.

Working here means being part of a collaborative team dedicated to creating memorable guest experiences in one of the Pacific Northwest’s most beautiful settings.


Come join the Guest Services team at Black Butte Ranch!


Job Summary


The Reservations Agent is responsible for delivering exceptional guest service while assisting guests with lodging reservations and vacation planning. This role serves as a knowledgeable resource on Black Butte Ranch accommodations, amenities, and policies, ensuring accurate reservations, seamless communication across departments, and a memorable guest experience.


Responsibilities

  • Provide exceptional customer service while booking lodging reservations for guests.
  • Assist guests and homeowners with reservation inquiries, policies, and special requests.
  • Accurately communicate lodging options, resort policies, and vacation rental information.
  • Coordinate with housekeeping, front desk, and property management to ensure a seamless guest experience.
  • Respond promptly to phone calls, emails, and reservation leads.
  • Promote and upsell resort lodging, golf, dining, and other amenities.
  • Resolve guest and homeowner concerns professionally and efficiently.
  • Maintain accurate reservation records, run daily reports, and utilize reservation systems and software.
  • Support Front Desk and Guest Services operations as needed.
  • Perform other duties as assigned.


Qualifications

  • Previous hospitality, reservations, or customer service experience preferred.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational skills with exceptional attention to detail and follow-through.
  • Ability to multitask in a fast-paced environment while maintaining professionalism.
  • Proficiency with Microsoft Office and the ability to learn reservation software.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to sit or stand for extended periods and perform light physical tasks as needed.
  • Knowledge of hospitality industry standards and a commitment to delivering outstanding guest service.


Offers are contingent upon successful completion of a background check.

Our commitment to service starts with our team. We foster a welcoming, inclusive workplace and make employment decisions based on qualifications, merit, and business needs in accordance with applicable laws.