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Reservations Agent Jobs in Oregon (NOW HIRING)

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

Hotel deLuxe

Front Desk Agent

Portland, OR · On-site

$15 - $19/hr

Front Desk Agent Hospitality Management Corporation is a Dallas based privately held provider of ... Handle reservations, cancellations, and room assignments * Assist guests with questions, directions ...

Delta Hospitality Group Inc

Front Desk Agent

Portland, OR · On-site

$17 - $18/hr

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as ... Confirm phone and online reservations * Respond to guest needs, requests, and complaints * Collect ...

Hampton Inn Pendleton

Front Desk Agent

Pendleton, OR · On-site

$17 - $19/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

Mehr Consultancy

Front Desk Agent

Pendleton, OR · On-site

$17 - $19/hr

Front Desk Agent We are looking for a friendly and customer-focused Front Desk Agent to provide ... Check guests in and out by confirming reservations, assigning rooms, and issuing keys. * Handle ...

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Reservations Agent information

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$11

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How much do reservations agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for reservations agent in Oregon is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.34 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Oregon?

The most popular types of Reservations Agent jobs in Oregon are:

What are popular job titles related to Reservations Agent jobs in Oregon?

For Reservations Agent jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Oregon look for?

The top searched job categories for Reservations Agent jobs in Oregon are:

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Cities in Oregon with the most Reservations Agent job openings:

What are popular job titles related to Reservations Agent jobs in OR?

For Reservations Agent jobs in OR, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Oregon as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,363 per year, or $18.4 per hour.

Front Desk Agent/Night Auditor

Holiday Inn Express Dalles

The Dalles, OR • On-site

$200/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 13 days ago

Job description

Benefits
  • Medical, Dental and Vision insurance after 90 days of full time employment.
  • Paid Vacation after 90 days of full time employment.
  • Hotel Travel Discount Benefits after 90 days of employment

Position Summary
We are looking to add an upbeat Front Desk Agent to our team to manage all aspects of hotel guest's accommodation. This position will include nights and evening shifts, as well as weekends and holidays as required. Night shifts will include a fifty cent bonus per hour above the starting wage.
***$200.00 sign-on bonus after 90 days of employment with positive performance review and no missed shifts or call-outs
Responsibilities
  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform guests about payment methods and verify their payment information
  • Welcome guests to our property with a friendly smile and upbeat attitude
  • Answer all questions about the facilities
  • Respond to complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are prepared to accommodate our valued guests

Qualifications
  • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role (Preferred)
  • Experience with hotel reservations software, like Opera, OnQ or Fosse (Preferred)
  • Excellent communication and organizational skills
  • Bilingual (Preferred)
  • Reliable transportation to and from the property
  • Must present self with professional hygiene and appearance
  • Determination to succeed and grow as a valued team member

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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