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Reservations Agent Jobs in Georgia (NOW HIRING)

Coral Hospitality

Reservation Sales Agent

Young Harris, GA · On-site

$12.75 - $16.75/hr

Reservation Sales Agent Brasstown Valley Resort & Spa | Young Harris, GA Join Our Team! Do you ... Process group reservations and rooming lists with exceptional attention to detail. * Monitor ...

U-Haul

Reservation Agent-3

Oakwood, GA · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Legacy Ventures LLC

Guest Service Agent

Atlanta, GA · On-site

$14.50 - $18.25/hr

Guest Service Agent Embassy Suites Atlanta Centennial Olympic Park (LHP ES1) - Atlanta, GA 30313 ... Duties include guest registration, reservations, handling payments, concierge services, and ...

Legacy Ventures LLC

Guest Service Agent

Tucker, GA · On-site

$14.25 - $18/hr

Guest Service Agent DoubleTree Atlanta Northlake (LHP DT1) - Tucker, GA 30084 Position Type ... Duties include guest registration, reservations, handling payments, concierge services, and ...

U-Haul

Reservation Agent-3

Oakwood, GA · On-site

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Agent-3

Oakwood, GA

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Related Group

Leasing Consultant - Town Kennesaw

Kennesaw, GA · On-site

$15.25 - $18/hr

Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus. * Onesite experience a plus. Benefits as a TRGM ...

The Lodge on Lake Oconee

Front Desk Agent

Eatonton, GA · On-site

$12.75 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Motel + Studio 6

Front Desk Agent

Columbus, GA · On-site

$9.75/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

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All JobsReservations Agent JobsReservations Agent Jobs in Georgia

Reservations Agent information

See Georgia salary details

$9

$14

$19

How much do reservations agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for reservations agent in Georgia is $14.73, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Georgia? The most popular types of Reservations Agent jobs in Georgia are:
What are popular job titles related to Reservations Agent jobs in Georgia? For Reservations Agent jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Georgia look for? The top searched job categories for Reservations Agent jobs in Georgia are:
What cities in Georgia are hiring for Reservations Agent jobs? Cities in Georgia with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in GA? For Reservations Agent jobs in GA, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Georgia as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,638 per year, or $14.7 per hour.

Reservation Sales Agent

Coral Hospitality

Young Harris, GA • On-site

$12.75 - $16.75/hr

Other

Posted 24 days ago

Job description

Reservation Sales Agent

Brasstown Valley Resort & Spa | Young Harris, GA

Join Our Team!

Do you enjoy helping people plan memorable getaways? Are you friendly, organized, and energized by providing outstanding customer service? Brasstown Valley Resort & Spa is looking for a Reservation Sales Agent who is passionate about hospitality and creating exceptional guest experiences from the very first phone call.

As the first point of contact for many of our guests, you'll play an important role in showcasing everything our beautiful mountain resort has to offer while helping guests find the perfect accommodations for their stay.

If you're looking for a rewarding career in hospitality with a supportive team, beautiful surroundings, and outstanding employee perks, we'd love to meet you!

What You'll Do
  • Welcome guests by phone and respond to reservation inquiries with warmth, professionalism, and enthusiasm.
  • Assist guests in selecting the accommodations that best fit their needs while creating memorable first impressions.
  • Accurately process new reservations, modifications, and cancellations using our property management system.
  • Promote room upgrades, resort packages, and special offers that enhance the guest experience.
  • Process group reservations and rooming lists with exceptional attention to detail.
  • Monitor waitlists and maximize reservation opportunities.
  • Maintain knowledge of resort accommodations, amenities, dining, spa services, recreation, and local attractions so you can confidently assist guests.
  • Follow established rate guidelines and reservation procedures.
  • Refer guests to sister properties or nearby hotels when accommodations are unavailable, ensuring every caller receives exceptional service.
  • Collaborate with the Front Office team to provide a seamless guest experience.
  • Help maintain accurate reservation records and reports.
What We're Looking For
  • A positive, friendly personality with a genuine passion for helping others.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational abilities.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Professionalism, dependability, and a team-first attitude.
  • Confidence using computers and learning new software.
  • Previous hotel, hospitality, reservations, front desk, or customer service experience is preferred.
  • Experience with Opera PMS and Microsoft Office is a plus.
Why You'll Love Working Here

At Brasstown Valley Resort & Spa, our team members are the heart of everything we do. We believe in creating a workplace where employees feel appreciated, supported, and empowered to grow.

We Offer:
  • Flexible scheduling
  • Competitive pay
  • Comprehensive benefits package
  • Free employee meals during your shift
  • Employee discounts throughout the resort
  • A welcoming, team-oriented work environment
  • Opportunities for professional growth and career advancement within Coral Hospitality
  • The opportunity to work at one of North Georgia's premier mountain resorts
Ready to Start Your Hospitality Career?

If you enjoy creating exceptional guest experiences, thrive in a collaborative environment, and want to be part of an award-winning resort team, we'd love to hear from you.

Apply today and help create unforgettable experiences for every guest who chooses Brasstown Valley Resort & Spa.

Apply