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Reservations Agent Jobs in Delaware (NOW HIRING)

Experienced Travel Agent

Wilmington, DE ยท On-site

$17.18 - $22/hr

As An Associate Travel Agent You Will: * Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more. * Use your personal travel experiences to ...

Experienced Travel Agent

Christiana, DE ยท On-site

$17.18 - $22/hr

As An Associate Travel Agent You Will: * Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more. * Use your personal travel experiences to ...

Experienced Travel Agent

Wilmington, DE ยท On-site

$17.18 - $22/hr

As An Associate Travel Agent You Will: * Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more. * Use your personal travel experiences to ...

Experienced Travel Agent

Wilmington, DE ยท On-site

$17.18 - $22/hr

As An Associate Travel Agent You Will: * Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more. * Use your personal travel experiences to ...

... reservations/renewals) or strong willingness to learn quickly. * Basic understanding of UCC filings and searches; familiarity with registered agent obligations preferred. * Proficient knowledge of ...

$12.75 - $16/hr

Manage reservations, answer guest inquiries, and address complaints promptly. * Maintain a clean and organized front desk area. * Provide accurate information about the hotel, rooms, rates, and ...

Showing results 41-60

Reservations Agent information

See Delaware salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations agent in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What are the most commonly searched types of Reservations Agent jobs in Delaware? The most popular types of Reservations Agent jobs in Delaware are:
What are popular job titles related to Reservations Agent jobs in Delaware? For Reservations Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Delaware look for? The top searched job categories for Reservations Agent jobs in Delaware are:
What cities in Delaware are hiring for Reservations Agent jobs? Cities in Delaware with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in DE? For Reservations Agent jobs in DE, the most frequently searched job titles are:
Infographic showing various Reservations Agent job openings in Delaware as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Customer Service Representative - State Farm Agent Team Member

Catie Walther - State Farm Agent

Lewes, DE โ€ข On-site

$45K - $50K/yr

Full-time

Medical, PTO

Re-posted 27 days ago


Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Catie Walther - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish preferred.