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Reservations Agent Jobs in Delaware (NOW HIRING)

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS USA

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent A Front Desk Agent ensures customers receive the best service possible from the ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, ... Make and confirm reservations for guests. * Answer inquiries about hotel services, nearby dining ...

SPRINGHILL SUITES NEWARK

Guest Service Agent

Newark, DE · On-site

$14.75 - $18.75/hr

Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to ... You'll assist guests with check-in and check-out procedures, handle reservations and inquiries, and ...

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, ... Make and confirm reservations for guests. * Answer inquiries about hotel services, nearby dining ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry ...

Residence Inn - Wilmington

Front Desk Agent

Wilmington, DE · On-site

$13.75 - $17.50/hr

Now Hiring: Front Desk Agent! We are seeking a guest-oriented individual to join our team as a ... reservations, check-ins, and check-outs • Provide exceptional guest service and respond to ...

HB Travels

Online Cruise Booking Agent

Lewes, DE · On-site

About the job Online Cruise Booking Agent About Us: We are a travel services company dedicated to ... In this role, you will assist clients with selecting cruise itineraries, handling reservations, and ...

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All JobsReservations Agent JobsReservations Agent Jobs in Delaware

Reservations Agent information

See Delaware salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for reservations agent in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Delaware?

The most popular types of Reservations Agent jobs in Delaware are:

What are popular job titles related to Reservations Agent jobs in Delaware?

For Reservations Agent jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Delaware look for?

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Cities in Delaware with the most Reservations Agent job openings:

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Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Delaware as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Reservations - Reservations Agent - Full Time

Newark, DE • On-site

Four Seasons Hotels Limited
Hospitality Services • 10K+ employees

7.0

Company rating: 7.0 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

25th of 109 rated hotels

Free food

People enjoy working here

Good employer

Learn more about Four Seasons Hotels Limitedexternal

$28.92/hr

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.
RESERVATIONIST
The Four Seasons Resort Hualalai is looking for a Reservationist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Reservationist have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU'LL DO
  • Capture sales from in-coming reservations calls and coordinate details of each reservation.
  • Run daily reports for Reservations department, operational departments, Sales & Marketing, General Manager & Department Head.
  • Answer General Reservations e-mails, retrieve and distribute mail and process brochure requests.
  • Handle guest complaints in accordance with Four Seasons policy.
  • Process WRO, Trust, Internal Reservations, and FIT reservations.
  • Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
  • And More!
WHAT TO BRING
  • Three to twelve months of previous Reservations and/or Front Office experience required or High Volume Call Center.
  • Successful candidate must possess legal work authorization in United States
  • Ability to accurately read and work with computer systems.
  • Strong Customer Service skills
  • Preferred bilingual skills in reading, writing, and speaking additional language(s); Japanese highly desired
  • Weekend & Holiday availability required
JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:
  • Hourly Rate: $28.92
  • Earn More with Our Incentive Plan: Boost your hourly wage with the opportunity to earn an additional $1-$5 per hour (or more!) through our exciting incentive plan tied to suite sales. The more you sell, the more you earn!
  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary 'Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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