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Reservations Agent Jobs in Delaware (NOW HIRING)

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

EOS USA

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent A Front Desk Agent ensures customers receive the best service possible from the ... Receiving calls, conducting room reservations, and verifying existing bookings * Organizing ...

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, ... Make and confirm reservations for guests. * Answer inquiries about hotel services, nearby dining ...

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, ... Make and confirm reservations for guests. * Answer inquiries about hotel services, nearby dining ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry ...

Crisp Hotel Management LLC

Front Desk Agent

Wilmington, DE

$13.75 - $17.50/hr

Now Hiring: Front Desk Agent! We are seeking a guest-oriented individual to join our team as a ... reservations, check-ins, and check-outs • Provide exceptional guest service and respond to ...

HB Travels

Online Cruise Booking Agent

Lewes, DE · On-site

About the job Online Cruise Booking Agent About Us: We are a travel services company dedicated to ... In this role, you will assist clients with selecting cruise itineraries, handling reservations, and ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the ... Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry ...

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All JobsReservations Agent JobsReservations Agent Jobs in Delaware

Reservations Agent information

See Delaware salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations agent in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs
What are the most commonly searched types of Reservations Agent jobs in Delaware? The most popular types of Reservations Agent jobs in Delaware are:
What are popular job titles related to Reservations Agent jobs in Delaware? For Reservations Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Delaware look for? The top searched job categories for Reservations Agent jobs in Delaware are:
What cities in Delaware are hiring for Reservations Agent jobs? Cities in Delaware with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in DE? For Reservations Agent jobs in DE, the most frequently searched job titles are:
Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Delaware as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Front Office Agent

EOS Hospitality

Rehoboth Beach, DE • On-site

$15.75 - $19.50/hr

Full-time

Re-posted 21 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Front Desk Agent duties and responsibilities

A Front Desk Agent ensures customers receive the best service possible from the property. They provide customers with their requested room, address their needs, and resolve any complaints they may have throughout their stay. Other duties and responsibilities of a Front Desk Agent may include:

  • Greeting guests upon their arrival and providing a hospitable welcome.
  • Recording client information in the company’s guest book or internal database and directing them to their designated rooms
  • Receiving calls, conducting room reservations, and verifying existing bookings
  • Organizing transportation services and making restaurant reservations for guests upon request
  • Processing customer payments and presenting them with the bill upon check-out
  • Assisting guests who request additional services including catering, wedding bookings, and retreat activities
  • Keeping the front desk neat, orderly, and positive. 

What EOS Hospitality employees say

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