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Guest Agent Jobs in Delaware (NOW HIRING)

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly rate range or salary range ...

Stonebridge Companies

Guest Service Agent

Frederica, DE · On-site

$14.50 - $18.50/hr

Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly rate range or salary range ...

Stonebridge Companies

Guest Services Agent

Frederica, DE · On-site

$15/hr

Frederica, Delaware Pay Range: $15/ hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in ...

Stonebridge Companies

Guest Services Agent

Fenwick Island, DE · On-site

$14.50 - $18.25/hr

Fenwick Island, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the ...

Stonebridge Companies

Guest Services Agent

Frederica, DE · On-site

$15/hr

Frederica, Delaware Pay Range: $15/ hour The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Recording client information in the company's guest book or internal database and directing them to ...

EOS USA

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Front Office Agent Job Summary The Front Office Agent is responsible for processing all guest check ... File guest paperwork or documentation. Provide information and assistance to all guests and ...

EOS USA

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent A Front Desk Agent ensures customers receive the best service possible from the ... Recording client information in the company's guest book or internal database and directing them to ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Recording client information in the company's guest book or internal database and directing them to ...

EOS Hospitality

Front Office Agent

Rehoboth Beach, DE · On-site

$15.75 - $19.50/hr

Front Desk Agent duties and responsibilities A Front Desk Agent ensures customers receive the best ... Recording client information in the company's guest book or internal database and directing them to ...

Crisp Hotel Management LLC

Front Desk Agent

Wilmington, DE · On-site

$13.75 - $17.50/hr

We are seeking a guest-oriented individual to join our team as a Front Desk Agent at our brand-new Residence Inn in Wilmington, DE! This property is managed by Gulph Creek Hotels (Wayne, PA). Join a ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... Advise guest of messages. Coordinate with Housekeeping to track room status and guest concerns.

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All JobsGuest Agent JobsGuest Agent Jobs in Delaware

Guest Agent information

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain professional communication and customer service skills throughout their shift.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

Is guest agent a stressful job?

A guest agent role typically involves customer service, handling guest inquiries, and resolving issues, which can be stressful during busy periods or when managing difficult guests. The job requires strong communication skills and the ability to stay calm under pressure, but stress levels vary depending on the work environment and workload.
What are popular job titles related to Guest Agent jobs in Delaware? For Guest Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Guest Agent jobs in Delaware look for? The top searched job categories for Guest Agent jobs in Delaware are:
What cities in Delaware are hiring for Guest Agent jobs? Cities in Delaware with the most Guest Agent job openings:
Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Delaware as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Guest Services Agent

Residence Inn by Marriott Wilmington Downtown

Wilmington, DE • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Join our team as a Guest Services Agent at Residence Inn Wilmington Downtown!
Imagine being the warm smile that greets each guest as they walk through our doors, the friendly voice that guides them through their stay, and the helpful hand that makes every visit unforgettable. We're looking for a passionate Guest Services Agent who thrives on creating exceptional guest experiences and delivering top-tier service. In this role, you'll be the heart of our hotel, turning every interaction into a moment of delight and ensuring our guests feel truly at home.
Your Role:
As a Guest Services Agent, you will play a key role in enhancing our guests' experience by delivering exceptional service from arrival to departure. Your mission is to ensure guests feel welcomed and well-cared-for, while also managing reservations and handling inquiries efficiently. Some of your key responsibilities include:
  • Greet and welcome all guests approaching the Front Desk in a friendly, service-oriented manner.
  • Operation of the telephone switchboard in a courteous manner.
  • Answer guest inquiries about hotel service, facilities, and hours of operation as well as nearby restaurants, transportation, entertainment, etc.
  • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
  • Follow credit policies.
  • Be aware of all rates, packages, and special promotions; be familiar with all in-house groups; be aware of closed out and restricted dates.
  • Maintain Market.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
  • Assist management with inventory control and stocking products.
  • Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and all other employees.
  • Sanitize keys when they are turned in and maintain lobby and public space cleaning.
  • Other duties as assigned.

What We're Looking For:
  • Customer Service experience in a hotel or related field preferred
  • A high school diploma or equivalent is required.
  • Must be proficient with Windows operating systems.
  • A positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Must have the ability to multi-task, be detail-oriented, and be able to problem-solve to effectively deal with internal and external customers.
  • Flexible availability.
  • Marriott Fosse experience preferred.

What We'll Do For You:
  • Health Benefits - Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
  • Holidays & Paid Time Off - Take time to relax and recharge. (For eligible team members)
  • 401(k) Retirement Plan - Secure your future with our generous company match.
  • Education Program - Further your career with our tuition reimbursement program.
  • Hotel Travel Discounts - Explore the world with special rates.
  • Daily Pay - Access your earnings when you need them.

Why Join Quorum Hospitality?
Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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