ZipRecruiter

Log In

1

Guest Agent Jobs in Delaware (NOW HIRING)

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

Front Desk Agent The Front Desk Agent is the first point of contact for guests and clients entering ... Guest Services: Assist guests with requests such as room changes, additional amenities, directions ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... File guest paperwork or documentation. Provide information and assistance to all guests and ...

EOS Hospitality

Front Office Agent

Bethany Beach, DE · On-site

$16 - $19.75/hr

Job Summary The Front Office Agent is responsible for processing all guest check-ins, check-outs ... File guest paperwork or documentation. Provide information and assistance to all guests and ...

TPG Hotels Resorts and Marinas

Front Desk Agent

Milford, DE · On-site

$13.75 - $17.25/hr

Job Overview The Front Desk Agent is the first point of contact for guests and clients entering the ... Guest Services: Assist guests with requests such as room changes, additional amenities, directions ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the ...

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the ...

Benchmark

$12.75 - $16/hr

The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted ... While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest ...

Chili's Grill & Bar

To Go

Newark, DE · On-site

$14.75 - $18.50/hr

Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for ...

Chili's Grill & Bar

To Go

Middletown, DE · On-site

$14.25 - $18/hr

Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for ...

Benchmark

$12.75 - $16/hr

The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs ...

previous pagenext page

Showing results 21-40

All JobsGuest Agent JobsGuest Agent Jobs in Delaware

Guest Agent information

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain professional communication and customer service skills throughout their shift.

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

Is guest agent a stressful job?

A guest agent role typically involves customer service, handling guest inquiries, and resolving issues, which can be stressful during busy periods or when managing difficult guests. The job requires strong communication skills and the ability to stay calm under pressure, but stress levels vary depending on the work environment and workload.
What are popular job titles related to Guest Agent jobs in Delaware? For Guest Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Guest Agent jobs in Delaware look for? The top searched job categories for Guest Agent jobs in Delaware are:
What cities in Delaware are hiring for Guest Agent jobs? Cities in Delaware with the most Guest Agent job openings:
Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Delaware as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Front Desk Agent

TPG Hotels Resorts and Marinas

Milford, DE • On-site

$13.75 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Front Desk Agent

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

  • Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
  • Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
  • Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
  • Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
  • Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
  • Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
  • Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
  • Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
  • Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
  • Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
  • Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

Benefits for Full Time employees may include:

  • Health, Dental and Vision Insurances
  • Disability Insurances
  • Supplemental Life Insurances
  • Flexible Spending Accounts
  • 401(k) Retirement Plan with company match
  • Paid Time Off, Vacation and Holidays
  • Employee Assistance Program
  • AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply