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Guest Agent Jobs in Delaware (NOW HIRING)

Benchmark

$12.75 - $16/hr

The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs ...

Vistra Energy

$14.75 - $18.75/hr

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently ...

TXU Energy

$14.75 - $18.75/hr

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently ...

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All JobsGuest Agent JobsGuest Agent Jobs in Delaware

Guest Agent information

What is the difference between Guest Agent vs Front Desk Agent?

AspectGuest AgentFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; hospitality certifications
Work EnvironmentHotels, resorts, customer service rolesHotels, resorts, customer service roles
Employer & IndustryHospitality industry, hotelsHospitality industry, hotels
Primary ResponsibilitiesAssisting guests with inquiries, reservations, and check-insChecking guests in/out, handling reservations, providing customer service

Guest Agents and Front Desk Agents often perform similar roles in hospitality settings, focusing on guest interactions and reservations. While their responsibilities overlap, Guest Agents may have a broader role in guest relations, whereas Front Desk Agents primarily handle check-ins and check-outs. Both roles require customer service skills and hospitality certifications, making them closely related in the industry.

What are the duties of a guest agent?

A guest agent is responsible for assisting guests with check-in and check-out processes, providing information about hotel services and local attractions, handling reservations, and addressing guest inquiries or issues. They often use property management systems and must maintain a professional and welcoming demeanor throughout their shift.

What does a guest agent do?

A guest agent is a software component installed on a virtual machine or guest system that facilitates communication between the host and guest, enabling tasks such as system management, updates, and monitoring. It often runs in the background and may require basic knowledge of operating systems and scripting to troubleshoot or configure. Guest agents are commonly used in virtualized environments to improve automation and management efficiency.

What skills do you need to be a guest agent?

A guest agent typically needs strong communication and customer service skills to assist guests effectively. Attention to detail, problem-solving abilities, and familiarity with reservation systems or property management software are also important. Flexibility to work varied shifts and a professional demeanor are essential for success in this role.

What are popular job titles related to Guest Agent jobs in Delaware?

For Guest Agent jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Guest Agent jobs in Delaware look for?

The top searched job categories for Guest Agent jobs in Delaware are:

What cities in Delaware are hiring for Guest Agent jobs?

Cities in Delaware with the most Guest Agent job openings:

Guest Agent jobs near you
Infographic showing various Guest Agent job openings in Delaware as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution.

Hotel Front Desk Night Auditor

Newark, DE • On-site

Embassy Suites by Hilton Newark Wilmington South
See more jobs at Embassy Suites by Hilton Newark Wilmington Southexternal

$14.75 - $19.50/hr

Other

Posted 21 days ago

Job description

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Make sure every hotel guest has a pleasant stay • Process additional administrative, bookkeeping. and accounting procedures as required • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired • High school diploma or equivalent required; some college preferred • Flexible overnight hours are required • Excellent customer service and communication skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

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