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Reservations Agent Jobs in Delaware (NOW HIRING)

Front Desk Agent

Rehoboth Beach, DE ยท On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

Guest Services Agent

Fenwick Island, DE ยท On-site

$14.50 - $18.25/hr

Fenwick Island, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

Front Desk Agent

Rehoboth Beach, DE ยท On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

Showing results 21-40

Reservations Agent information

See Delaware salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for reservations agent in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What are the most commonly searched types of Reservations Agent jobs in Delaware? The most popular types of Reservations Agent jobs in Delaware are:
What are popular job titles related to Reservations Agent jobs in Delaware? For Reservations Agent jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Reservations Agent jobs in Delaware look for? The top searched job categories for Reservations Agent jobs in Delaware are:
What cities in Delaware are hiring for Reservations Agent jobs? Cities in Delaware with the most Reservations Agent job openings:
What are popular job titles related to Reservations Agent jobs in DE? For Reservations Agent jobs in DE, the most frequently searched job titles are:
Infographic showing various Reservations Agent job openings in Delaware as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Life/Health Insurance Position - State Farm Agent Team Member

Garland Thompson - State Farm Agent

Wilmington, DE โ€ข On-site

Full-time

PTO

Re-posted 11 days ago


Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Life/Health Insurance Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Ability to make presentations to potential customers
  • Achieve mutually agreed upon marketing goals
  • Experience in marketing
  • Life and Health license (must have currently)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.