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Reservations Agent Jobs in Delaware (NOW HIRING)

Stonebridge Companies

Guest Services Agent

Fenwick Island, DE · On-site

$14.50 - $18.25/hr

Fenwick Island, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

Stonebridge Companies

Front Desk Agent

Rehoboth Beach, DE · On-site

$13.75 - $17.50/hr

Rehoboth Beach, Delaware The purpose of a GUEST SERVICE AGENT is to serve as the primary contact ... Take and record reservations with accuracy. Confirm as requested. * Resolve guest complaints.

AAA Mid Atlantic

Experienced Travel Agent

Wilmington, DE · On-site

$17.18 - $22/hr

As An Associate Travel Agent You Will: * Craft unforgettable domestic and international travel experiences-cruises, land tours, flights, hotels, and more. * Use your personal travel experiences to ...

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All JobsReservations Agent JobsReservations Agent Jobs in Delaware

Reservations Agent information

See Delaware salary details

$11

$17

$22

How much do reservations agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for reservations agent in Delaware is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Delaware?

The most popular types of Reservations Agent jobs in Delaware are:

What are popular job titles related to Reservations Agent jobs in Delaware?

For Reservations Agent jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Delaware look for?

The top searched job categories for Reservations Agent jobs in Delaware are:

What cities in Delaware are hiring for Reservations Agent jobs?

Cities in Delaware with the most Reservations Agent job openings:

What are popular job titles related to Reservations Agent jobs in DE?

For Reservations Agent jobs in DE, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Delaware as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,316 per year, or $17.5 per hour.

Insurance Agent - Dover, DE

Horace Mann - Agent Opportunities

Dover, DE • On-site

Full-time

Re-posted 6 days ago

Horace Mann Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

132nd of 315 rated insurance

Job description

Horace Mann is seeking a motivated insurance professional to join our team serving the educator market. This opportunity is designed for individuals looking to build or grow their own business while being supported by a strong brand, established resources, and a niche educator market.

Based on experience and background, this opportunity has an existing book of business and may be aligned as either an Exclusive Agent (EA) or an Enhanced Exclusive Agent. Both opportunities require a Property & Casualty and Life & Health license.

Role Options

  • Exclusive Agent (EA):
    Focused on continuing to build from an existing book of business while expanding market access within the educator community through school events, networking, and referrals, with renewal income earned as new business is written.
  • Enhanced Exclusive Agent:
    Assumes and expands an existing book of educator clients with in-force policies and immediate renewal income, while continuing to grow relationships and deepen market presence. Must also have, at minimum, the SIE prior to start; Series 6 and/or Series 63 required or to be obtained after hire, as applicable.

What You'll Do

  • Build and maintain relationships with educators and school employees
  • Identify client needs and recommend insurance and financial solutions
  • Generate new business through referrals, school partnerships, and networking
  • Retain and renew policies while delivering exceptional service
  • Cross-sell auto, home, life, and retirement products
  • Participate in community and educator-focused events

What We Offer

  • 1099 compensation with uncapped earning potential with renewals
  • Industry-leading incentive compensation during the first 48 months while you grow your book (Exclusive Agent)
  • Book of business with immediate renewal income (Enhanced Agent)
  • Exclusive territory within a niche educator market
  • Dedicated service support so you can focus on growth
  • Ongoing training, technology, and business development resources
  • Flexibility to manage your own schedule and business

Qualifications

  • Active Life & Health and Property & Casualty licenses (Exclusive & Enhanced Agent)
  • Ability to obtain FINRA licenses (SIE, Series 6 & 63, if applicable) (Enhanced)
  • Insurance or financial services experience preferred
  • Strong relationship-building and communication skills
  • Entrepreneurial mindset and self-motivation

Why Horace Mann?

  • Exclusive access to the educator market
  • Opportunity to build a meaningful, long-term business
  • Strong earning potential with stability and growth
  • Ability to make a real impact supporting educators' financial futures

Whether you're looking to build from a small book, assume an established one, or grow into a future leadership role, Horace Mann offers a path designed to support your success.

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#VIZI#

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