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Reservation Agent Jobs in Colorado (NOW HIRING)

U-Haul

Reservation Agent (Part-Time)

Denver, CO · On-site

$21.25 - $23.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Agent (Part-Time)

Denver, CO

$21.25 - $23.25/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Warwick Hotel

Reservation Agents

Denver, CO · On-site

Central Reservation Agent - shift: 12pm-8pm Tuesday- Friday., 9:00am- 05:30pm on Saturday POSITION PURPOSE: Take room reservations via the telephone, mailed correspondence, group bookings and in ...

U-Haul

Reservation Manager-3

Englewood, CO · On-site

$17.16 - $19.16/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

U-Haul

Reservation Manager-3

Englewood, CO

$17.16 - $19.16/hr

If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of ...

Hilton Garden Inn

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Homewood Suites

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Hilton Garden Inn

Front Desk Agent

Colorado Springs, CO

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Homewood Suites by Hilton

Front Desk Agent

Colorado Springs, CO · On-site

$14 - $17.75/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... Maintain accurate reservation records REQUIREMENTS * High school diploma or equivalent, 1+ year of ...

Beds-N-Biscuits

Reservation Specialist

Wheat Ridge, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

New

Beds-N-Biscuits

Reservation Specialist

Wheat Ridge, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

New

Beds-N-Biscuits

Reservation Specialist

Wheat Ridge, CO · On-site

$20/hr

Reservation Specialist - Pet Care Concierge Wheat Ridge, CO | $20/hr + Tips + Bonus Potential | PTO | Employee Discounts | Fun, Dog-Loving Team Do you have a knack for building relationships and ...

New

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$18.50 - $19.50/hr

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front ... Familiarity with using computers and software systems, especially reservation or property ...

Commonwealth Hotels

Guest Service Agent

Aurora, CO · On-site

$18.50 - $19.50/hr

Hyatt Regency Aurora Denver Conference Center is seeking a Hotel Guest Service Agent, Hotel Front ... Familiarity with using computers and software systems, especially reservation or property ...

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All JobsReservation Agent JobsReservation Agent Jobs in Colorado

Reservation Agent information

See Colorado salary details

$11

$18

$23

How much do reservation agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for reservation agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How do Reservation Agents typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are Reservation Agents?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

What are the key skills and qualifications needed to thrive as a Reservation Agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.
What are the most commonly searched types of Reservation Agent jobs in Colorado? The most popular types of Reservation Agent jobs in Colorado are:
What are popular job titles related to Reservation Agent jobs in Colorado? For Reservation Agent jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Reservation Agent jobs in Colorado look for? The top searched job categories for Reservation Agent jobs in Colorado are:
What cities in Colorado are hiring for Reservation Agent jobs? Cities in Colorado with the most Reservation Agent job openings:
What are popular job titles related to Reservation Agent jobs in CO? For Reservation Agent jobs in CO, the most frequently searched job titles are:
Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Colorado as of July 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Reservation Agent

MOUNTAIN LODGE RENTAL MANAGEMENT LLC

Telluride, CO • On-site

$20 - $22.50/hr

Full-time

Retirement, PTO

Re-posted 20 days ago

Job description

Description

Salary starting @ $20.00 - $22.50/hr, depending on experience
We are hiring a full-time, year-round, on-site Reservations Agent. Are you looking for a rewarding job that still allows you to enjoy Telluride living? The Mountain Lodge Telluride is looking for a few energetic, detail minded, outgoing and fun-loving people to join our fast-paced Reservations Team. Ready to make a change? With a job here, you can apply your knowledge and positive attitude to helping our guests and visitors. We offer great pay, ski pass/end of season bonus, benefits, 401(k) with match, PTO, etc.


Purpose of Position:

The Reservation Agent is responsible for handling all guest and owner reservation inquiries in a courteous, professional, and efficient manner at a full-service condominium hotel. This role ensures accurate booking of accommodations, promotes hotel amenities, maximizes occupancy and revenue, and delivers exceptional service consistent with brand standards.

Essential Job Functions/Responsibilities to include the following. (other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice).

  • Reservations & Sales

    • Process all reservation requests via phone, email, online platforms, and in person.
    • Accurately input, modify, and cancel reservations using OPERA Property Management System (PMS).
    • Manage and track leads, inquiries, and follow-ups through the TrackPulse Lead Management System.
    • Promote room upgrades, packages, and hotel amenities to maximize revenue.
    • Provide detailed information about room types, rates, policies, and availability.
    • Maintain thorough knowledge of seasonal rates, promotions, policies and inventory.
    • Follow up on pending reservations and sales opportunities to convert inquiries into confirmed bookings.
    • Assists in selling trip insurance to guests.

  • Guest & Owner Relations

    • Respond promptly and professionally to guest and condominium owner inquiries.
    • Coordinate owner bookings in accordance with rental program agreements ins absence of Reservations Manager
    • Communicate special requests to relevant departments (Housekeeping, Engineering, Front Desk).
    • Handle guest concerns related to reservations with diplomacy and problem-solving skills.
  • Administrative Duties
    • Maintain accurate reservation records and documentation within OPERA PMS.
    • Monitor room availability and inventory controls.
    • Update and manage lead status and reporting in TrackPulse.
    • Assist with group blocks and special event reservations when needed.
    • Prepare daily arrival reports, review booking reports, traces reports and follow up.
    • Follow up on no-shows, cancellations, and billing discrepancies.

Qualifications:

  • High school diploma or equivalent required; hospitality degree preferred.
  • 1–2 years of experience in hotel reservations, front desk, or hospitality sales preferred.
  • Experience in a condominium or mixed-use hotel environment a plus.
  • Proficiency with OPERA Property Management System (PMS) or another PMS helpful but will train
  • Experience using TrackPulse Lead Management System or similar CRM/lead tracking platform preferred.
  • Strong verbal and written communication skills.
  • Excellent customer service and sales abilities.
  • Strong attention to detail and organizational skills.
  • Ability to multitask in a fast-paced environment.
  • Must allow for a flexible schedule, including evenings, weekends, and holidays.
NOTE: This job description is not intended to be all-inclusive and may change from time to time. Employees may perform other related duties as needed based on business needs and management discretion.