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Reservation Agent Jobs in Colorado (NOW HIRING)

Stonebridge Companies

Guest Services Agent

Westminster, CO · On-site

$15.75 - $20/hr

Guest Service Agent The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all ... Operate with accuracy the reservation system, check-in and checkout system and credit card system ...

East West Hospitality

Front Desk Agent

Avon, CO · On-site

$24/hr

... Desk Agent ! If you enjoy helping people, staying organized, and creating memorable guest ... RDP reservation software. Strong computer skills are essential, along with fluency in English to ...

The Christie Lodge

Reservations Group Coordinator

Vail, CO · On-site

$25 - $30.63/hr

Essential Duties and Responsibilities Reservations Agent Responsibilities: * Answer incoming calls ... Handle reservation changes, cancellations, and guest concerns in accordance with company policies

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel ... reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed ...

The Ivy Hotel

Reservations Agent

Aspen, CO · On-site

$19.25 - $24.25/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel ... reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed ...

Vail Resorts

Reservations Agent

Broomfield, CO · On-site

$20 - $22.19/hr

The Global Wholesale Partner Support Agent is a customer service focused position that works as ... existing reservation as well as supporting the Vail Resorts Partner Portal. This is a great ...

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel ... reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed ...

Auberge Collection

Reservations Agent

Aspen, CO

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel ... reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed ...

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All JobsReservation Agent JobsReservation Agent Jobs in Colorado

Reservation Agent information

See Colorado salary details

$11

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$23

How much do reservation agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for reservation agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How to become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with reservation systems or booking software can be beneficial, and some employers may require specific certifications or training programs. The role often involves working in a fast-paced environment, including evenings and weekends.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What are the most commonly searched types of Reservation Agent jobs in Colorado?

The most popular types of Reservation Agent jobs in Colorado are:

What are popular job titles related to Reservation Agent jobs in Colorado?

For Reservation Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Reservation Agent jobs in Colorado look for?

The top searched job categories for Reservation Agent jobs in Colorado are:

What cities in Colorado are hiring for Reservation Agent jobs?

Cities in Colorado with the most Reservation Agent job openings:

What are popular job titles related to Reservation Agent jobs in CO?

For Reservation Agent jobs in CO, the most frequently searched job titles are:

Reservation Agent jobs near you
Infographic showing various Reservation Agent job openings in Colorado as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Reservations - Lead Sales Agent

The Broadmoor Hotel

Colorado Springs, CO • On-site

$21.50/hr

Other

Medical, Dental, Retirement

Posted 4 days ago

The Broadmoor rating

7.3

Company rating: 7.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Job Title: Lead Sales Agent
Job Department: Reservations
Job Pay Rate: $21.50 / hour
Job Summary:
As a Lead Sales Agent, you will manage luxury booking requests, drives high-value conversion, trains junior staff, and delivers exceptional concierge-level service. The role requires mastery of Property Management Systems, elite communications skills, and deep knowledge of luxury hospitality standards. Also maximizes the occupancy and average rate of the hotel by using specific selling strategies. Learn more about Broadmoor here.
Essential Duties and Responsibilities include following. Other duties may be assigned:
  • Convert high-end inquiries into confirmed bookings, maximize upsell opportunities, and meet individual and team revenue targets.
  • Coach, mentor, and support reservation agents during daily shifts and assist the Reservations Manager with training.
  • Handle complex VIP bookings, special requests, and escalated guest concerns with absolute tact and discretion.
  • Oversee daily group blocks, manage room inventory, and ensure data accuracy in the property management and booking systems.
  • Coordinate seamlessly with Front Desk, Sales, and Concierge teams to ensure seamless guest arrivals.
  • Proofreads outgoing confirmations.
  • Answers telephones, close the sale on new reservations, make changes to existing reservations.
  • Sells hotel gift certificates, transportation, dining, golf, and spa reservations.
  • Meets sales goals.
  • Faxes and e-mails guest.
  • Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
  • Maintain a willingness to learn about The Broadmoor's history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
  • Execute additional duties and responsibilities as required.
Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.
What we are looking for:
  • Minimum of a high school diploma or General Education Degree (GED) equivalent.
  • Previous experience in hospitality or administration is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
  • Ability to utilize Microsoft Office tools for documentation and email communication.
  • A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
  • Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
  • Ability to lift, pull, or push up to 50 lbs. with assistance and proper safety practices.
  • Flexible schedule, including weekends and holidays, as required by the calendar of events.
*Reasonable accommodation will be provided for individuals with disabilities.
*Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.
Why Choose The Broadmoor?
Join the team at the world's longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.
  • Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
  • Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.
Application Notes
  • Your application will not be penalized for redacting or removing any age-identifying information (such as your age, date of birth, or dates of school attendance/graduation).
  • This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early, as this position may close sooner if filled. If necessary, this posting will remain open until it is filled.

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