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Reservation Agent Jobs in Colorado (NOW HIRING)

Guest Services Agent

Dillon, CO ยท On-site

$15 - $19/hr

As a Guest Services Agent, you are the voice of Summit County Mountain Retreats and will serve as ... Each shift, you will be responsible for responding to reservation inquiries, inputting guest and ...

Guest Services Agent

Keystone, CO ยท On-site

$22 - $24/hr

As a Guest Services Agent, you are the voice of Summit County Mountain Retreats and will serve as ... Each shift, you will be responsible for responding to reservation inquiries, inputting guest and ...

Guest Service Agent

Aurora, CO ยท On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

Guest Service Agent

Aurora, CO ยท On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

Guest Service Agent

Aurora, CO ยท On-site

$17.50 - $18/hr

Working as a Full-Time Hotel Guest Service Agent, Hotel Front Desk Agent, or Hotel Front Desk Clerk ... Familiarity with using computers and software systems, especially reservation or property ...

Front Desk Agent

Aspen, CO ยท On-site

$17.25 - $21.75/hr

White Elephant Aspen is looking for a Front Desk Agent who brings professionalism, warmth, and ... Handle check-ins, check-outs, and reservation processes * Coordinate guest services with concierge ...

New

Front Desk Agent

Aspen, CO ยท On-site

$24/hr

White Elephant Aspen is looking for a Front Desk Agent who brings professionalism, warmth, and ... Handle check-ins, check-outs, and reservation processes * Coordinate guest services with concierge ...

Reservations Agent, Full-Time Responsible for selling both Four Seasons Denver and Four Seasons ... To capture sales from the incoming calls and coordinate details of each reservation to ensure the ...

New

Guest Services Agent

Westminster, CO ยท On-site

$15.75 - $20/hr

Guest Service Agent The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all ... Operate with accuracy the reservation system, check-in and checkout system and credit card system ...

Showing results 21-40

Reservation Agent information

See Colorado salary details

$11

$18

$23

How much do reservation agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for reservation agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

Is a reservation agent a good job?

A reservation agent is a customer service role that involves handling bookings and inquiries, often requiring communication skills and familiarity with reservation systems. The job can offer flexible hours and opportunities for advancement, but may involve repetitive tasks and high call volume. Overall, it can be a suitable entry-level position for those interested in hospitality or travel industries.

What is the difference between Reservation Agent vs Front Desk Agent?

AspectReservation AgentFront Desk Agent
CredentialsHigh school diploma; customer service skills; reservation system trainingHigh school diploma; customer service skills; familiarity with front desk software
Work EnvironmentCall centers, travel agencies, hotel reservationsHotels, motels, hospitality front desks
Employer & IndustryTravel, hospitality, airline industriesHospitality, lodging industry
Primary ResponsibilitiesHandling reservations, managing booking systems, customer inquiriesChecking guests in/out, assisting with services, managing front desk operations

While both Reservation Agents and Front Desk Agents work in the hospitality and travel industries, Reservation Agents primarily focus on managing reservations and booking systems, often working remotely or in call centers. Front Desk Agents handle guest check-ins, check-outs, and on-site customer service at hotels. The roles overlap in customer service skills and industry environment but differ in daily tasks and focus areas.

How do you become a reservation agent?

To become a reservation agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and familiarity with reservation systems or booking software is often preferred. Some employers may require certification or training specific to their booking platforms.

How much do airline reservation agents make?

Airline reservation agents typically earn an average salary of around $35,000 to $45,000 per year, depending on experience, location, and employer. They often work in customer service environments and may use reservation systems like Sabre or Amadeus.

How does a reservation agent typically handle high volumes of booking requests during peak seasons?

During peak travel seasons, Reservation Agents often manage a surge in booking requests, which requires strong organizational skills and the ability to multitask efficiently. They rely on reservation software to track availability, process bookings quickly, and communicate clearly with customers to minimize errors or double bookings. Agents may also coordinate closely with other departments, such as front desk staff or management, to ensure room inventory is updated in real time and special requests are accommodated. Maintaining composure and providing excellent customer service under pressure are key to success in this environment.

What is a reservation agent?

Reservation Agents are customer service professionals who assist clients with booking and managing reservations for services such as hotels, flights, car rentals, and other travel-related arrangements. They handle inquiries, provide information about availability, rates, and policies, and process bookings either over the phone, online, or in person. Excellent communication and organizational skills are essential, as Reservation Agents are often the first point of contact for customers and play a key role in ensuring a smooth reservation experience.

What are the key skills and qualifications needed to thrive as a reservation agent, and why are they important?

To thrive as a Reservation Agent, you need strong customer service skills, attention to detail, and proficiency in booking and scheduling procedures, often supported by a high school diploma or equivalent. Familiarity with reservation software systems such as Sabre, Amadeus, or Opera, as well as basic computer literacy, is typically required. Excellent communication, problem-solving abilities, and patience are important soft skills that help build rapport with clients and handle challenging situations. These skills ensure accurate bookings, customer satisfaction, and efficient operations in a fast-paced hospitality or travel environment.

What is the role of a reservation agent?

A reservation agent is responsible for booking and managing reservations for clients, often in industries like hospitality, travel, or transportation. They handle customer inquiries, use reservation systems or software, and ensure accurate and efficient booking processes. Strong communication skills and attention to detail are essential for this role.
What are the most commonly searched types of Reservation Agent jobs in Colorado? The most popular types of Reservation Agent jobs in Colorado are:
What are popular job titles related to Reservation Agent jobs in Colorado? For Reservation Agent jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Reservation Agent jobs? Cities in Colorado with the most Reservation Agent job openings:
What are popular job titles related to Reservation Agent jobs in CO? For Reservation Agent jobs in CO, the most frequently searched job titles are:
Infographic showing various Reservation Agent job openings in Colorado as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Guest Services Agent

Luxury Coastal Vacations

Dillon, CO โ€ข On-site

$15 - $19/hr

Other

Medical, Retirement, PTO

Posted 22 days ago


Job description

Description
Summit County Mountain Retreats is looking for service minded individuals who take pride in providing best-in-class customer service to join our team as a Guest Services Agent. In this role, you will handle a majority of the communication with our guests/clients and ensure that they have a positive and memorable experience from start to finish. With Summit County Mountain Retreats managing well over 500 properties across Summit County, a majority of the communication with our guests will take place via either phone or email.
As a Guest Services Agent, you are the voice of Summit County Mountain Retreats and will serve as the main point of contact before, during, and after the stays of our many guests and clients. Strong customer service, organizational skills, & attention to detail are vital for this position. Each shift, you will be responsible for responding to reservation inquiries, inputting guest and reservation information, providing guests with relevant information pertaining to their stay, answering guest/client questions, and resolving issues or complaints. This will require you to develop an understanding of other departmental functions and processes so you are able to provide guests/clients with the most accurate information. You are also expected to ensure that the housekeeping and maintenance departments are informed of daily arrivals and departures, and any information relating to reservations, guest requests, facilities, or amenities. Additional duties may include making keys, completing or assigning deliveries for guests/clients, assisting other departments with minor tasks, and maintaining office organization.
Requirements
CORE RESPONSIBILITIES
? Greets guests via phone and email in a warm, friendly, and professional manner
? Communicates via phone, email, or in-person with our potential guests, in-house guests, and clients to ensure their stay goes as smoothly as possible
? Accesses unit availability to assist guests with new reservations or make changes to existing reservations
? Assists guests/clients before, during, and after their stay by answering questions and providing information about local attractions and amenities
? Coordinates with other departments to fulfill guest requests
? Monitors housekeeping and maintenance service orders and contact the appropriate department when necessary
? Keeps other departments informed of reservations, guest needs, and other relevant information
? Other tasks include: inputting data, making keys, completing deliveries to guests, and organizing the office
SCHEDULE
? Full-time
? 8 hour shifts
? The office is open seven days a week from 8:00 AM to 9:00 PM during peak season; 8:00 AM to 7:00 PM otherwise.
? A variety of shifts are available within these hours
? Weekends and holidays required
PERKS AND BENEFITS
? Generous PTO accruement
? Paid sick time
? Health insurance
? 401k retirement plan
? Opportunity for performance bonus(s)
? Use of company vehicle (or mileage reimbursement for use of personal vehicle)
QUALIFICATIONS
? Must have local housing (Required)
? Must have valid drivers license (Required)
? High school diploma or equivalent (Required)
? Ability to communicate in English (Required)
? Ability to communicate in Spanish (Preferred)
? Knowledge of the Summit County area (Preferred)
? Prior front desk or hospitality experience is not required, but is preferred
SKILLS
? Excellent customer service skills
? Excellent written and verbal communication skills
? Strong computer and typing skills
? Strong problem solving skills
? Ability to remain composed high stress situations
? Ability to work in a fast paced environment
? Ability to exercise patience when necessary