Mountain Lodge Rental Management

To provide the guests of Mountain Lodge Telluride with a memorable dining experience through means of engaging service with creativity & craft applied to Food & Beverage.

Essential Job Functions/Responsibilities to include the following (Other duties may be assigned. Management also reserves the right to change or modify position descriptions from time-to-time to meet the needs of the business with or without notice):

• Ensuring thoughtful and engaging food & beverage service
• Friendly and gracious greetings to all guests
• Adherence to standard operating procedures
• Answering phones and taking reservations
• Delivering food
• Clearing plates
• Supporting the rest of the food & beverage team
• Serving all food & beverage in compliance with HACCP and ServSafe
• Maintaining a thorough knowledge of all menu items and hotel amenities
• Working in a group setting towards a collective goal
• Maintaining a clean and orderly working environment
• Always looking for ways to further personalize service
• Maintaining friendly; but professional, relationships with frequent guests and owners

Required Position Skills 

• Prior hospitality experience desired
• Well-spoken
• Organizational Skills
• Team Work
• Ability to work in a fast-paced environment
• Ability to multitask
• Strong interpersonal skills and the ability to develop personal relationships in a professional manner
• Desire and ability to work within a diverse team 

Other Skills / Abilities

• Strong interpersonal skills and ability to develop personal relationships in a professional manner
• Desire and ability to work within a diverse staff
• Ability to devise solutions to guest problems in a timely manor in high stress situations
• Strong desire to want to help guests fulfill their needs
• Ability to consistently “go the extra mile

Language Skills

• Fluency in English is required, additional language ability is a bonus
• Ability to read, speak and write English

Reasoning Ability

• Must be able to think freely and make decisions on own pertaining to job responsibility
• Able to perform duties without great supervision
• Ability to keep calm, responsive and friendly under pressure
• Able to handle a variety of different tasks at once as well as challenges that may arise with guests, customers and/or employees
• Knows when to request help or assistance from supervisor

Work Environment

• This is a very fast paced busy environment
• Regular attendance in conformance with the standards, which may be established by The Mountain Lodge at Telluride from time-to-time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Employees may be required to work varying schedules to reflect the business needs of the Hotel
• Multitasking
• This position is monitored by direct/indirect supervision to ensure all unit procedures are adhered to.