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Reservations Agent Jobs in Colorado (NOW HIRING)

Royal Lahaina Resort

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Reservations Agent The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to ...

Highgate Hotels

Reservations Agent

Denver, CO · On-site

$21.50/hr

Reservations Agent Requisition ID 2026-80947 Category Reservations Job Location US-CO-Denver Property The Brown Palace Hotel & Spa Compensation Minimum USD $21.50/Yr. Compensation Maximum USD $21.50 ...

Highgate Hotels

Reservations Agent

Denver, CO

$16.50 - $20.50/hr

The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue ...

Auberge Resorts

Reservations Agent

Aspen, CO · On-site

$19.25 - $24.25/hr

Hotel Jerome Reservations Agent Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of ...

The Brown Palace Hotel & Spa

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

The Brown Palace Hotel & Spa

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

The Brown Palace Hotel & Spa

Reservations Agent

Denver, CO · On-site

$16.50 - $20.50/hr

Location Overview The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize ...

POWDR

Winter 26/27: Central Reservations Agent

Frisco, CO · On-site

$8.0K/mo

Central Reservations Agent Job Status: Seasonal Compensation and Benefits: * Compensation: Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience. Commission will ...

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

The Ivy Hotel

Reservations Agent

Aspen, CO · On-site

$19.25 - $24.25/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Auberge Collection

Reservations Agent

Aspen, CO

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Hotel Jerome

Reservations Agent

Aspen, CO

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Hotel Jerome

Reservations Agent

Aspen, CO · On-site

$19.25 - $24.25/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

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Reservations Agent information

See Colorado salary details

$11

$18

$23

How much do reservations agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reservations agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Colorado?

The most popular types of Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in Colorado?

For Reservations Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Colorado look for?

The top searched job categories for Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in CO?

For Reservations Agent jobs in CO, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Colorado as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Reservations Agent

Royal Lahaina Resort

Denver, CO • On-site

$16.50 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Reservations Agent

The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards.

Applications will be accepted between 8/6/2026 through 8/30/2026.

Benefits

  • In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time associates who qualify.
Responsibilities
  • Answer all incoming calls promptly, in an attentive, courteous and efficient manner.
  • Answer guest inquiries about hotel services, facilities and hours of operation.
  • Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
  • Enter reservations into the computer according to standard operating procedures.
  • Communicate and work closely with the Sales Department concerning group bookings.
  • Maintain availability calendar and communicate all relevant information to the operations staff.
  • Maintain accurate files and reports.
  • Handle all special reservations, to include V.I.P. reservations, packages and discounts.
  • Book and block rooms using hotel standards for Group Rooming Lists and Booking Agreements.
  • Attend and give input on trends and opportunities to maximize revenue.
  • Complete forecasts as required by management.
  • Monitor daily sales activity and alert Front Desk Manager of sold out nights, group status and possible problem situations.
  • Post no-show revenue daily, if required at property.
  • Process travel agent checks, if required at property.
  • Be able to perform all duties of a Front Desk Agent and assist at front desk as needed.
  • Communicate availability to wholesalers.
  • Call for occupancy at area hotels.
  • File reservations and group contracts.
  • Review Reservations logbook and Guest Request log on a daily basis.
  • Send confirmations.
  • Process advance deposit/balance sheet.
  • Process brochure requests.
  • Forecast packages according to hotel standards.
  • Research travel agent commissions.
Qualifications
  • High School diploma or equivalent required.
  • Experience in a hotel or a related field preferred.
  • College course work in related field helpful.

Apply