ZipRecruiter

Log In

1

Reservations Agent Jobs in Colorado (NOW HIRING)

American Heritage Companies

Reservations Agent

Durango, CO · On-site

$17 - $20/hr

Reservations Agent Reports To: Reservations Supervisor/Reservations Manager Type of Position: Non-Exempt/Hourly Classification: Seasonal Compensation: $17-$20/hr Job Summary: The Reservations Agent ...

The Christie Lodge

Reservations Agent

Avon, CO · On-site

$23 - $26.45/hr

Complete the following duties that have been assigned to each agent in a timely and accurate manner. Interval International RCI Other Exchange Companies (VBCR) Vail and Beaver Creek Reservations. Any ...

New

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Auberge Collection

Reservations Agent

Aspen, CO · On-site

$17/hr

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

Hotel Jerome

Reservations Agent

Aspen, CO · On-site

Embark on a journey of refined hospitality as a Reservations Agent at Hotel Jerome and Hotel Madeline, where every interaction becomes an artful orchestration of bespoke experiences. In this ...

next page

Showing results 1-20

All JobsReservations Agent JobsReservations Agent Jobs in Colorado

Reservations Agent information

See Colorado salary details

$11

$18

$23

How much do reservations agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for reservations agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Colorado?

The most popular types of Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in Colorado?

For Reservations Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Colorado look for?

The top searched job categories for Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in CO?

For Reservations Agent jobs in CO, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Colorado as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Reservations Agent

American Heritage Companies

Durango, CO • On-site

$17 - $20/hr

Full-time

Re-posted 22 days ago

Job description

Division/Department: Reservations

Job Title: Reservations Agent

Reports To: Reservations Supervisor/Reservations Manager

Type of Position: Non-Exempt/Hourly

Classification: Seasonal

Compensation: $17-$20/hr

Job Summary: The Reservations Agent position serves as the initial, and arguably most impactful, point of contact for our guests- assisting in providing information about ticket options, departure times, train history and general trip planning to our guests. We seek individuals who are committed to the highest level of customer service, efficient at handling multiple tasks concurrently, and that excel in a fast-paced, fun environment.

Essential Duties and Responsibilities:

  • Assist customers with selecting reservations by providing them thorough explanations of departure times, trip options and special offers
  • Answer questions about the Durango & Silverton Narrow Gauge Railroad history, route and ride while offering guidance on appropriate clothing and/or supplies guests should bring when booking a trip
  • Work in ticket window to assist guests, sell tickets, provide will-call bookings
  • Process reservation requests made in person, via phone or online through ETix software
  • Stock brochures and maintain train Depot area for guests

Education, Skill & Experience:

  • Strong computer skills and ability to multitask, required
  • Experience working in reservations, call-centers, hotel or other related fields strongly preferred
  • Commitment and proven record of providing high customer-service to varied clientele a must
  • Ability to work in fast-paced environment, in close quarters, and among large staff
  • Cash handling experience with a focus on accuracy, required

Work Environment:

  • Standing, sitting for 8 to 10 hours per shift
  • Walking in and around industrial/railroad environment on uneven surfaces
  • Occasional bending, twisting, lifting up to 25 pounds

Apply