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Reservations Agent Jobs in Colorado (NOW HIRING)

Commonwealth Hotels

Hotel Guest Service Agent

Aurora, CO · On-site

$18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:

Commonwealth Hotels

Hotel Guest Service Agent

Aurora, CO · On-site

$18.50/hr

Reservations Management: Handling room reservations, cancellations, and modifications accurately ... What We are Looking for in a Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:

Luxury Coastal Vacations

Guest Services Agent

Keystone, CO · On-site

$22 - $24/hr

As a Guest Services Agent, you are the voice of Summit County Mountain Retreats and will serve as ... Accesses unit availability to assist guests with new reservations or make changes to existing ...

Sweetwater Ave Llc

Front Desk Agent

Colorado Springs, CO · On-site

$15.15 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Sweetwater Ave Llc

Front Desk Agent

Colorado Springs, CO · On-site

$15.15 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

Sweetwater Ave Llc

Front Desk Agent

Colorado Springs, CO · On-site

$15.15 - $16/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys ... Take reservations and answer questions via phone, email, and in-person * Build rapport with guests ...

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Reservations Agent information

See Colorado salary details

$11

$18

$23

How much do reservations agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for reservations agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Colorado?

The most popular types of Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in Colorado?

For Reservations Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Colorado look for?

The top searched job categories for Reservations Agent jobs in Colorado are:

What are popular job titles related to Reservations Agent jobs in CO?

For Reservations Agent jobs in CO, the most frequently searched job titles are:

Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Colorado as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Guest Service Agent

Five Senses Hospitality Associates

Colorado Springs, CO

$16/hr

Full-time

Re-posted 16 days ago

Job description

We are looking for a Front Desk Agent to join ourteam and provide excellent customer service to our guests. The successfulcandidate will be responsible for greeting guests, answering phone calls,taking reservations, and providing information about the hotel and itsservices. This position requires excellent communication skills, an ability tomulti-task, and a strong attention to detail. The ideal candidate will beorganized, friendly, and have a positive attitude.

Responsibilities:

  • G
    • reet and welcome guests in a friendly and professional manner
  • P
    • rovide excellent customer service and address guest inquiries and concerns
  • A
    • ssist guests with check-in and check-out processes
  • H
    • andle guest reservations and ensure accurate information is entered into thesystem
  • A
    • nswer phone calls and direct them to the appropriate department orindividual
  • P
    • rocess payments and maintain accurate records of transactions
  • M
    • aintain a clean and organized front desk area

    Requirements:

  • P
    • revious experience in guest service or a related field is preferred
  • E
    • xcellent communication and interpersonal skills
  • S
    • trong problem-solving abilities and the ability to handle difficultsituations with professionalism
  • P
    • roficient in using phone systems and other office equipment
  • A
    • bility to multitask and prioritize tasks effectively
  • A
    • ttention to detail and accuracy in handling guest information

    As a Guest Service Agent,you will play a crucial role in providing exceptional customer service to ourguests. Your friendly demeanor, strong communication skills, and attention todetail will contribute to creating a positive experience for our guests. If youare passionate about guest relations and enjoy working in a fast-pacedenvironment, we would love to have you join our team.

    Employment Type: FULL_TIME

    Apply