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Reservations Agent Jobs in Colorado (NOW HIRING)

Four Seasons Hotels

Reservations Agent Full Time

Denver, CO · On-site

$20.23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Reservations Agent, Full-Time Responsible for selling both Four Seasons Denver and Four Seasons Nashville rooms and providing information to prospective guests. To capture sales from the incoming ...

MOLLIE Aspen

Reservations Ambassador

Aspen, CO

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Reservations Ambassador at MOLLIE Aspen is a key role in ensuring exceptional guest service. Based in Aspen, CO, the Reservations Ambassador will be responsible for managing reservation inquiries ...

Granby Ranch

Ticket & Reservation Agent

Granby, CO · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tickets/Reservations Status: Part Time/Full Time, Seasonal Date: 8/11/2026 Pay Rate : $18.00 per hour POSITION SUMMARY: The Ticket & Reservation Agent communicates with our customer base in an ...

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Granby Ranch

Ticket & Reservation Agent

Granby, CO

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tickets/Reservations Status: Part Time/Full Time, Seasonal Date: 8/11/2026 Pay Rate : $18.00 per hour POSITION SUMMARY: The Ticket & Reservation Agent communicates with our customer base in an ...

New

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Reservations Agent information

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How much do reservations agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for reservations agent in Colorado is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between Reservations Agent vs Front Desk Agent?

AspectReservations AgentFront Desk Agent
CredentialsCustomer service skills, reservation system knowledgeCustomer service skills, basic computer skills
Work EnvironmentCall centers, reservation offices, hotelsHotel lobbies, front desk areas
Employer & IndustryHotels, travel agencies, airlinesHotels, resorts, hospitality industry
Primary ResponsibilitiesHandling reservations, managing booking systemsChecking in/out guests, answering inquiries

Reservations Agents focus on booking and managing reservations, often working behind the scenes or over the phone. Front Desk Agents handle guest check-ins, check-outs, and front desk inquiries. While both roles require customer service skills, Reservations Agents specialize in reservations, whereas Front Desk Agents provide direct guest services at the hotel front desk.

What does a reservations agent do?

A Reservations Agent is responsible for assisting customers with booking reservations for hotels, flights, rental cars, or other services. They answer inquiries, provide information about availability and prices, and process bookings using reservation systems. Additionally, they may handle changes and cancellations, resolve customer issues, and ensure a high level of customer service throughout the process.

What are some common challenges reservations agents face and how can they overcome them?

Reservations Agents often encounter high call volumes, last-minute changes, and occasionally dissatisfied customers. Balancing accuracy with speed is crucial, as mistakes can lead to booking issues or unhappy clients. To overcome these challenges, agents benefit from strong organizational skills, effective communication, and a calm, solution-oriented approach. Many successful agents also rely on thorough knowledge of reservation systems and proactive teamwork to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a reservations agent, and why are they important?

To thrive as a Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation management systems (such as Opera or Sabre), booking platforms, and basic office software is often required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help set top performers apart. These skills ensure accurate bookings, positive guest experiences, and efficient handling of inquiries in a fast-paced environment.

What is a reservations agent?

A reservations agent assists customers in booking reservations for venues, tours, resorts, travel, restaurants or events. Your responsibilities are primarily customer service based, but you are also responsible for actually booking the reservation, and selling customers additional products or services. While there are no formal education requirements, some employers prefer to hire reservations agents with a high school diploma or GED certificate and previous experience in customer service or reservations. You can find jobs as a reservations agent with travel agencies, hotels, and resorts. You need excellent sales, customer service, and organizational skills to be a reservations agent.

More about Reservations Agent jobs

What are the most commonly searched types of Reservations Agent jobs in Colorado?

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What are popular job titles related to Reservations Agent jobs in Colorado?

For Reservations Agent jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Reservations Agent jobs in Colorado look for?

The top searched job categories for Reservations Agent jobs in Colorado are:

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Reservations Agent jobs near you
Infographic showing various Reservations Agent job openings in Colorado as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,154 per year, or $18.3 per hour.

Reservations Agent

Vail Resorts Corporate

Broomfield, CO

$20 - $22.19/hr

Full-time

Retirement

Re-posted 14 days ago

Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

18th of 52 rated entertainment

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

•    Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
•    MORE employee discounts on lodging, food, gear, and mountain shuttles
•    401(k) Retirement Plan 
•    Employee Assistance Program
•    Excellent training and professional development
•    Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:  

The Global Wholesale Partner Support Agent is a customer service focused position that works as part of our call center team to assist our partners with modifications, cancellations or any questions regarding their existing reservation as well as supporting the Vail Resorts Partner Portal.  This is a great entry level position for someone interested in starting a career and growing within our company. This is a remote position.

Job Specifications:  

  • Starting Wage: $20.00/hr - $22.19/hr  

  • Employment Type: Winter Seasonal 2026/2027  

  • Shift Type: Full Time hours available 

  • Minimum Age: At least 18 years of age  

  • Housing Availability: No 

Job Responsibilities:

  • Provide guidance and troubleshooting for partners and tour operators using online booking portals (VRPP, Synxis)
  • Replying to partner and internal emails
  • Book, modify and cancel tour operator and partner bookings ensuring accuracy via phone and Zendesk tickets
  • Engage in first phase of problem resolution regarding partner/tour operator complaints
  • Provide feedback for Sales Managers regarding partner/TO accounts
  • Communicate effectively with various other departments within Vail and WB to resolve issues and process bookings/modifications
  • Report any discrepancies found on the partner/internal booking systems, and any related websites etc. to ensure accuracy and consistency of information
  • Private Lesson/Pass Rekeys throughout year
  • Work as a team to complete various audits throughout year
  • Participate in additional ad hoc projects as needed

Job Requirements:

  • High School diploma or equivalent – required
  • Previous hospitality experience – preferred
  • English - required
  • Must be customer-focused with excellent verbal and written         communication skills – required
  • Attention to detail with a high degree of accuracy - required
  • Able to work a flexible schedule including weekends and holidays as needed – required          
  • Microsoft Office - required
  • Familiarity with Vail Resorts family of destinations - preferred
  • Experience with hospitality software such as Revinate, AWS, Guest Connect, Inntopia, Synxis, iQWare, Oracle, MS products, Extranets – preferred but not required
  • A positive and professional attitude is essential for this position
  • Enthusiasm for the travel industry is a plus
  • Able to work on a computer and phones performing repetitive tasks for   long periods of time throughout the day – required
  • Willingness to focus on personal development and adapting to ever changing situations is a key to being successful on this team

The expected pay range is $20.00/hr - $22.19/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516529
Reference Date: 08/06/2026 
Job Code Function: Reservations  

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