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Remote Guest Services Jobs in Colorado (NOW HIRING)

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site +1

We are a leading provider of guest facing technology for the Hotel industry such as booking engines ... Reporting to the Head of Client Services, this role is the ideal opportunity for a problem solving ...

UCHealth Colorado Career

Patient Representative

Aurora, CO · On-site +1

$22.80 - $29.64/hr

... hybrid or remote option Summary: Serves as a liaison between patients/family members and all ... Compassionately communicates, mediates, investigates, and documents patient and guest complaints ...

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All JobsGuest Services JobsRemote Guest Services JobsRemote Guest Services Jobs in Colorado

Remote Guest Services information

See Colorado salary details

$10

$17

$23

How much do remote guest services jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote guest services in Colorado is $17.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is a remote guest services?

A Remote Guest Services job involves assisting customers or guests virtually, typically through phone, email, or chat. Responsibilities may include handling reservations, answering inquiries, resolving issues, and providing excellent customer service. This role is common in industries like hospitality, travel, and customer support. Strong communication skills, problem-solving abilities, and familiarity with company policies are essential. It allows employees to work from home while ensuring a positive experience for guests.

What are the key skills and qualifications needed to thrive in remote guest services?

To thrive in a Remote Guest Services role, you need excellent customer service skills, problem-solving abilities, and strong written and verbal communication, often backed by prior hospitality or call center experience. Familiarity with customer relationship management (CRM) software, online booking systems, and communication tools like live chat platforms is typically required. Patience, empathy, and adaptability are vital soft skills that help you deliver outstanding service remotely. These qualities ensure that you can efficiently address guest needs, foster positive experiences, and successfully represent your organization from a distance.

What are some common challenges faced by remote guest services representatives, and how can they be managed?

Working in Remote Guest Services often involves managing high volumes of guest inquiries, resolving issues without in-person contact, and adapting to diverse communication styles. Staying organized, maintaining clear and timely responses, and utilizing digital tools efficiently can help address these challenges. It’s also important to proactively communicate with both guests and teammates, ensuring everyone’s needs are met. Many employers offer training and ongoing support to help you overcome obstacles and provide a high level of service, even when working from home.

What are the most commonly searched types of Guest Services jobs in Colorado?

The most popular types of Guest Services jobs in Colorado are:

What are popular job titles related to Remote Guest Services jobs in Colorado?

For Remote Guest Services jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Remote Guest Services jobs in Colorado look for?

The top searched job categories for Remote Guest Services jobs in Colorado are:

What cities in Colorado are hiring for Remote Guest Services jobs?

Cities in Colorado with the most Remote Guest Services job openings:

Remote Guest Services jobs near you
Infographic showing various Remote Guest Services job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $35,721 per year, or $17.2 per hour.

GUEST SERVICES REPRESENTATIVES

U.S. Air Force Academy

Colorado Springs, CO • On-site

$16.03/hr

Part-time

Re-posted 18 days ago

Job description

Summary
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Rampart Lodge, Air Force Academy, Colorado.
  • This position does include benefits.

Learn more about this agency
Duties
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  • Receives and confirms room reservations by letter, telephone, email, or personal contact.
  • Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed.
  • Ensures that only authorized patrons use government-sponsored quarters.
  • Calculates and posts charges to patrons' accounts and balances totals with control records.
  • Accepts payment, makes change, and presents departing guests checkout statements.
  • Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report.
  • Maintains current checkout list.
  • Maintains and sells sundry sales items to patrons.
  • Maintains a professional appearance and demeanor at all times.
  • Ensures required information is received from guest and entered into guest folio.
  • Prints backup reports from property management system.
  • Ensures housekeeping status of rooms is updated.
  • Records and notifies appropriate person/organization of maintenance problems reported by guests.
  • Ensure front desk area and lobby remains clean.
  • Process Night Audit procedures and close credit card machines nightly.
  • Maintains the lost and found program.
  • Ensures that customer service is the first priority.
  • Applies ice control material and clears sidewalks and entrance of buildings during snow events.
  • Performs other related duties as assigned.

If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13013234
Requirements
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Conditions of employment
  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires to meet state and legal age requirement for sale of alcoholic beverages.

Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/15/2026
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
  • Applicants must have experience in general clerical or cashier work of any kind in which the applicant has demonstrated ability to perform satisfactorily in handling multiple tasks and providing quality customer service.
  • Experience must have demonstrated the ability to resolve common arithmetic problems, and to make changes when receiving payment from customers.
  • Must be able to read, speak, and write English.
  • Must meet state and legal age requirement for sale of alcoholic beverages.
  • This position requires the incumbent to satisfactorily complete the applicable background investigation.

You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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