Upon successful completion of the training period, the position will transition to a remote work ... As the Technical Support Specialist, you will: * Responsible for all calls/requests for quotations ...
Quick apply
Upon successful completion of the training period, the position will transition to a remote work ... As the Technical Support Specialist, you will: * Responsible for all calls/requests for quotations ...
Technical Support Specialist
San Francisco, CA · On-site +1
We're looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic ...
Technical Support Specialist
San Francisco, CA · On-site +1
We're looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic ...
Remote Technical Support Engineer II
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Provide remote and onsite support for client environments. Infrastructure & Systems Administration
Remote Technical Support Engineer II
$30 - $35/hr
As we continue to expand our services, we are eager to find a Technical Support Engineer II ... Provide remote and onsite support for client environments. Infrastructure & Systems Administration
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Technical Support Specialist (Media & Entertainment)
Boston, MA · Remote
$55K - $70K/yr
... remote public-facing team of polished media content workflow experts who work directly with our ... Support Specialist is to assist with the facilitation of a best-in-class technical support ...
Quick apply
Be Seen First
Technical Support Specialist (Media & Entertainment)
Boston, MA · Remote
$55K - $70K/yr
... remote public-facing team of polished media content workflow experts who work directly with our ... Support Specialist is to assist with the facilitation of a best-in-class technical support ...
VFD Technical Support Specialist
AR · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
AR · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
MI · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
MI · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
NJ · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
NJ · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
OK · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
OK · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
MO · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
MO · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
NM · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
NM · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
RI · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
VFD Technical Support Specialist
RI · Remote
Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be ... The work model for the role is: remote, in the United States, supporting the Motion Drive Products ...
Remote Technical Support Specialist information
See salary details
$13.94 - $16.67
6% of jobs
$16.67 - $19.41
14% of jobs
$20.23 is the 25th percentile. Wages below this are outliers.
$19.41 - $22.14
16% of jobs
The median wage is $24.36 / hr.
$22.14 - $24.87
17% of jobs
$24.87 - $27.60
14% of jobs
$29.46 is the 75th percentile. Wages above this are outliers.
$27.60 - $30.33
12% of jobs
$30.33 - $33.06
6% of jobs
$33.06 - $35.80
6% of jobs
$35.80 - $38.53
4% of jobs
$38.53 - $41.26
3% of jobs
$41.26 - $43.99
1% of jobs
$13
$26
$43
How much do remote technical support specialist jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for remote technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.
What is a remote technical support specialist?
A Remote Technical Support Specialist provides technical assistance to customers or employees over the phone, via chat, email, or remote access tools. They diagnose and troubleshoot technical issues related to software, hardware, or network systems. Their role includes guiding users through problem resolution, escalating complex issues, and ensuring customer satisfaction. This position requires strong problem-solving skills, technical expertise, and effective communication in a remote work environment.
What are the key skills and qualifications needed to thrive as a remote technical support specialist?
To thrive as a Remote Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting expertise, and a solid understanding of computer systems and networking, typically backed by relevant certifications or an associate degree. Familiarity with remote desktop tools, ticketing systems (like Zendesk or ServiceNow), and knowledge base platforms is essential. Excellent communication skills, patience, and the ability to remain calm under pressure are key soft skills that enhance effectiveness in this role. These competencies ensure timely and clear resolution of technical issues, leading to high customer satisfaction and efficient remote support.
What are some common challenges faced by remote technical support specialists, and how can they overcome them?
Remote Technical Support Specialists often encounter difficulties such as troubleshooting issues without physical access to the user's device and communicating complex technical solutions in a clear, understandable way. Overcoming these challenges requires strong diagnostic skills, effective use of remote access tools, and the ability to ask precise questions to gather necessary information from clients. Building rapport with users and maintaining a patient, supportive demeanor helps to ease frustration and facilitates smoother problem resolution. Continual learning and staying updated on new technologies also play a crucial role in managing and overcoming technical challenges in a remote environment.
More about Remote Technical Support Specialist jobs
What cities are hiring for Remote Technical Support Specialist jobs?
Cities with the most Remote Technical Support Specialist job openings:
What are the most commonly searched types of Technical Support Specialist jobs?
The most popular types of Technical Support Specialist jobs are:
Who are the top companies hiring for Remote Technical Support Specialist jobs?
The top employers for Remote Technical Support Specialist jobs are:
What states have the most Remote Technical Support Specialist jobs?
States with the most job openings for Remote Technical Support Specialist jobs include:
What are popular job titles related to Remote Technical Support Specialist jobs?
For Remote Technical Support Specialist jobs, the most frequently searched job titles are:
Technical Support Specialist (Medication Management)
Portland, OR • Remote
CAPSA HEALTHCARE
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 26 days ago
Job description
At Capsa Healthcare, we're engineering better care.
Healthcare professionals rely on our solutions every day to deliver exceptional patient care, and we're proud to create the innovative technologies that help them do it. From mobile computing workstations to medication management and pharmacy automation solutions, Capsa Healthcare is transforming the healthcare experience for clinicians and patients around the world. Learn more about our solutions at www.capsahealthcare.com.
We are seeking a Technical Support Specialist to provide technical support for our various medication management products. This is a unique opportunity to shape critical technologies that healthcare professionals depend on every day.
This position reports to the Product Support Supervisor and is based in Portland, Oregon. During the first six months, the role requires full-time, on-site training. Upon successful completion of the training period, the position will transition to a remote work arrangement.
Why Join Capsa?
When you join Capsa Healthcare, you're joining a team dedicated to innovation, collaboration, and meaningful impact. Your work will directly support caregivers, improve clinical workflows, and help healthcare organizations provide better patient outcomes.
We are a global organization that values work-life balance, continuous improvement, and empowering employees to do their best work. If you're looking for an opportunity to apply your expertise to technology that truly makes a difference, we'd love to hear from you.
As the Technical Support Specialist, you will:
- Responsible for all calls/requests for quotations, order processing, and troubleshooting.
- Coordinate and manage orders to customer’s needs and production capabilities.
- Communicate with internal and external customers through various channels in a constructive, positive manner in support of Capsa’s service policy.
- Provide exemplary service to all customers, internal and external.
- Provide tier-two level technical support for customer issues concerning Capsa products or systems.
- Triage and escalate customer technical issues as necessary to additional level support.
- Process product warranty shipments.
- Receive and resolve all incoming customer complaints & concerns.
What We're Looking For
- Minimum of three years’ experience in customer service, technical support, or help desk
- BA / BS preferred
- Excellent verbal and written communication skills are required
- Firm understanding of ERP and CRM systems; Capsa currently uses Syteline and Salesforce.com
- Experience measuring AC & DC voltages with a voltmeter
What Capsa Offers
At Capsa Healthcare, we recognize that great people drive with great results. That's why we offer a competitive compensation and benefits package designed to support you professionally and personally, including:
- Competitive salary commensurate with experience
- Paid time off
- Paid holidays
- Medical, dental, and vision coverage
- Paid parental leave
- 401(k) with company match
- Company-paid Life, AD&D, and Long-Term Disability insurance
- Voluntary Short-Term Disability, Supplemental Life, AD&D, Accidental Injury, and Hospital Indemnity insurance
Join Us in Engineering Better Care. If you're excited about using your engineering expertise to create innovative technologies that support healthcare professionals and improve patient outcomes, we invite you to apply and help us shape the future of healthcare.
EEO/Vet/Disabled
Not eligible for sponsorship