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Technical Support Role Jobs (NOW HIRING)

West Des Moines, IA - 50266 Job Title: CSR / Technical Support Role Duration: 6 to 18 Months (could go beyond) Pay Rate: $12.00/hr without benefits Shift Timings: Monday - Friday; 10:00 AM to 10:45 ...

Resolve complex technical support incidents related to Microsoft 365 services. * Provide technical ... support role. Education / Certification * Bachelor's degree (Graduate in any discipline)

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The Technical Support role requires a seasoned professional with over 4 years of diverse experience in helpdesk and desktop support. This position involves managing and troubleshooting a variety of ...

In order to be successful in this role, you will need to have a deep understating of networking ... Previous experience in a technical support role is an advantage. Qualifications * BS or MS in ...

Technical Support Specialist

New Hope, MN ยท On-site

$55K - $65K/yr

This role requires frequent jobsite travel and the ability to independently diagnose and resolve ... Technical Support * * Provide ongoing technical support for remote jobsites and office employees

About the Role: Our Technical Support team plays a critical role in supporting our rapidly growing payments portfolio and ensuring merchants receive fast, knowledgeable, and professional support ...

About the Role: Our Technical Support team plays a critical role in supporting our rapidly growing payments portfolio and ensuring merchants receive fast, knowledgeable, and professional support ...

MSP Technical Support

Altamonte Springs, FL ยท On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving Level I support incidents and service requests. This role provides troubleshooting hardware, software ...

MSP Technical Support

Altamonte Springs, FL ยท On-site

$45K - $55K/yr

The MSP Technical Support role delivers frontline technical assistance to clients by resolving Level I support incidents and service requests. This role provides troubleshooting hardware, software ...

Technical Support Technician

Bend, OR ยท On-site

$25 - $28/hr

In this role, you will provide remote diagnostics, troubleshooting, and support for heavy CNC cutting machinery, motion-control systems, and plasma cutting equipment. If you are driven by a strong ...

Your Opportunity The Technical Support Representative specializes in performing technical support ... About You * 2+ Years of experience in an application support or software support role * Proven ...

Your Opportunity The Technical Support Representative specializes in performing technical support ... About You * 2+ Years of experience in an application support or software support role * Proven ...

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Technical Support Role information

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$14

$26

$44

How much do technical support role jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support role in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the job of technical support role?

A technical support role involves assisting customers or users with troubleshooting hardware, software, or network issues. Support specialists often use diagnostic tools, communicate solutions clearly, and may work in call centers or help desks, requiring good communication skills and technical knowledge. The role may also involve documenting issues and solutions for future reference.

What is the job role of technical support role?

A technical support role involves assisting customers or users with technical issues related to hardware, software, or network systems. It requires troubleshooting skills, knowledge of relevant tools and products, and often involves communicating solutions clearly, sometimes through phone, email, or remote access. The role may also include documenting issues and solutions for future reference.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, technical support engineer, and customer support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.

What cities are hiring for Technical Support Role jobs?

Cities with the most Technical Support Role job openings:

What states have the most Technical Support Role jobs?

States with the most job openings for Technical Support Role jobs include:

What are popular job titles related to Technical Support Role jobs?

For Technical Support Role jobs, the most frequently searched job titles are:

CSR /Technical Support role

West Des Moines, IA โ€ข On-site

Collabera
IT Servicesย โ€ขย 5 - 10K employees

$12/hr

Contractor

Re-posted 13 days ago


Job description

Company Description

Collabera Inc (Staffing Firm).ย 

We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's 'Most Admired Companies to work for'.

Job Description

Client: Banking

Location: West Des Moines, IA - 50266

Job Title: CSR / Technical Support Role

Duration: 6 to 18 Months (could go beyond)

Pay Rate: $12.00/hr without benefits

Shift Timings: Monday - Friday; 10:00 AM to 10:45 PM, any shift will be provided between this time.

Qualifications
  • Following established guidelines, responds to telephone inquiries concerning support, processing or request procedures, systems status and network connectivity.
  • Documents and may resolve basic problems regarding business applications and hardware and software.
  • Records inquiries, repair and service requests, resolves or directs request to appropriate technical area or vendor, tracks status and follows up to ensure client satisfaction.
  • Escalates to senior staff when solution is unclear.
  • Reports problems with procedures.

Additional Job Details:

  • Frontline call queue for Technology Connection for CORE call queue.
  • Previous helpdesk / call center experience is a plus, customer service / mortgage / technical is beneficial.
Additional Information

If you're interested, feel free to reach out to me on:

Vishal Patel
973-413-6570

vishal.npatel(at)collabera.com


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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