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Technical Support Role Jobs (NOW HIRING)

Support Revolution

$70K - $100K/yr

... role. In addition to a comprehensive benefits package, candidates may be eligible for other forms ... Job Segment: Technical Support, Cloud, Embedded, Call Center, Data Center, Technology, Customer ...

New

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

Experience in a technical support role in a networking/security company or equivalent education * Strong understanding of WiFi 802.11 networks, 4G LTE experience. * Strong understanding of TCP/IP ...

Anrok

Technical Support Specialist

San Francisco, CA · On-site

In this role, you will * Interact daily with our customers to provide Technical and Product Support * Work closely with the Technical Solutions Engineering team to expand the resolution rate of ...

Zoomcar

Technical Support Specialist

Atlanta, GA · On-site

Provide knowledge transfer to peer engineers We are Looking for: * 4+ years' experience in a technical support role in a networking/security company or equivalent education * Strong understanding of ...

Genesis10

Technical Support Specialist

Pennington, NJ · On-site

$60K - $65K/yr

As a Technical Support Specialist, you will be part of a dedicated client services team for a fast ... This role is responsible for ensuring the confidentiality, integrity, and availability of critical ...

Fortinet

Technical Support Specialist

Atlanta, GA · On-site

Provide knowledge transfer to peer engineers We are Looking for: * 4+ years' experience in a technical support role in a networking/security company or equivalent education * Strong understanding of ...

Genesis10

Technical Support Specialist

Pennington, NJ · On-site

$60K - $65K/yr

As a Technical Support Specialist, you will be part of a dedicated client services team for a fast ... This role is responsible for ensuring the confidentiality, integrity, and availability of critical ...

Fortinet, Inc.

Technical Support Specialist

Atlanta, GA · On-site

Provide knowledge transfer to peer engineers We are Looking for: * 4+ years' experience in a technical support role in a networking/security company or equivalent education * Strong understanding of ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

$89K - $147K/yr

A degree in Computer Science or a related field is preferred, or equivalent practical experience in a technical support role. * Experience in Optics technology, Network Management Systems, and ...

Nokia

Technical Support Engineer

Coppell, TX · On-site

As a Technical Support Engineer, you will be at the forefront of our technical support operations ... If you're interested in this role but don't meet every listed requirement, we still encourage you ...

GoNetspeed

Technical Support Representative

Rochester, NY · On-site

$20 - $25/hr

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role. $20 - $25 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee ...

Zero Networks

Senior Technical Support Engineer

You will play a crucial role in ensuring customer satisfaction and driving the continuous improvement of our products and services. If you are a technical Support Engineer professional with a passion ...

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

This is an excellent opportunity for an IT support professional who enjoys hands-on technical work ... Excellent communication, customer service, and organizational skills This role is ideal for an ...

GoNetspeed

Technical Support Technician

New York, NY · On-site

$21/hr

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee ...

TEEMA

Technical Support

Tampa, FL

$25 - $28/hr

This is an excellent opportunity for an IT support professional who enjoys hands-on technical work ... Excellent communication, customer service, and organizational skills This role is ideal for an ...

Weave

Technical Support

Lehi, UT · On-site

In this role, you will get to help our customers continually love Weave by being their superhero in ... Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls.

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Technical Support Role information

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$14

$26

$44

How much do technical support role jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for technical support role in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the job of technical support role?

A technical support role involves assisting customers or users with troubleshooting hardware, software, or network issues. Support specialists often use diagnostic tools, communicate solutions clearly, and may work in call centers or help desks, requiring good communication skills and technical knowledge. The role may also involve documenting issues and solutions for future reference.

What is the job role of technical support role?

A technical support role involves assisting customers or users with technical issues related to hardware, software, or network systems. It requires troubleshooting skills, knowledge of relevant tools and products, and often involves communicating solutions clearly, sometimes through phone, email, or remote access. The role may also include documenting issues and solutions for future reference.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, technical support engineer, and customer support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.

What cities are hiring for Technical Support Role jobs?

Cities with the most Technical Support Role job openings:

What states have the most Technical Support Role jobs?

States with the most job openings for Technical Support Role jobs include:

What are popular job titles related to Technical Support Role jobs?

For Technical Support Role jobs, the most frequently searched job titles are:

Technical Support Associate

On-site

Support Revolution
See more jobs at Support Revolutionexternal

$70K - $100K/yr

Other

Posted 3 days ago

New

Job description

Location

Location: Atlanta, Georgia, United States

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to work flexible hours in a call center work environment to provide technical support over phone and/or web to customers on hardware and software issues.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

  • Provide technical support over phone and/or web to customers on hardware and software issues
  • Ability to work flexible hours and/or flexible shifts including weekends and holidays if needed
  • Determine requirements and/or root cause of technical issues by working with customers
  • Answer inquiries by clarifying desired information; researching, locating, and providing information
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests
  • Ensure escalation situations are managed and corrected quickly and professionally
  • Drive customer satisfaction through service excellence
  • Work with other engineers, account managers and developers
  • Provide and contribute information such as fault triage and training materials
  • Attend and complete all required training and certification exams
  • Learn to be proficient in service and repair of all systems (current, new, and updates)
Qualifications:
  • Knowledge of x86 architecture
  • Knowledge of server management tools: IPMI and command line tools
  • Knowledge of OS – Linux or Windows
  • Knowledge of server logs and OS logs
  • Knowledge of Network architecture
  • Meeting deadlines – SLA (Service Level Agreements) and KPI (Key Performance Indicators)
  • Hands-on experience with servers (Supermicro, EMC, DELL, HP) is preferable
  • Experience in talking with customers to defuse situations
Salary Range

$70,500 - $100,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Job Segment: Technical Support, Cloud, Embedded, Call Center, Data Center, Technology, Customer Service

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