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Technical Support Role Jobs (NOW HIRING)

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

Role Responsibilities: * Provide field engineer and customer support, including technical problem solving, diagnosis, repair, installation, modification and upgrade of systems as well as customer ...

Scalence L.L.C.

Technical Support

Manhattan, NY · On-site

C. is seeking a dedicated Technical Support professional to join their team ... This role requires physical attendance onsite 5 days per week in Manhattan & Bronx, focusing on ...

GoNetspeed

Technical Support Technician

Phelps, NY

$21/hr

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role. Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program ...

GoNetspeed

Technical Support Technician

Phelps, NY · On-site

$21/hr

Associate Degree in Information Technology preferred with at least 2 years' experience in a Technical Support role. $21 - $21 an hour Benefits: 401(k) 401(k) matching Dental insurance Employee ...

TEKsystems

Technical Support

Madison, WI · On-site

$20/hr

This role is responsible for monitoring service activities, identifying and escalating concerns ... Technical Support * Customer Service * Help Desk Support * Service Coordination * Dispatch ...

Trimble

Technical Support Representative

Lake Oswego, OR

$19.62 - $24.52/hr

Empower Construction Teams as our Next Technical Support Analyst! Do you thrive on solving complex ... You will play a vital role in ensuring our customers succeed by providing expert troubleshooting ...

OCH Technologies LLC

Technical Support

Leesburg, VA · On-site

$37K - $47K/yr

The role is responsible for monitoring system health, responding to and resolving technical issues, maintaining outage and incident documentation, and supporting rotational after hours on call ...

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

$70K - $90K/yr

This role requires flexibility to work in a data center and call center environment, providing technical support via phone and web to customers experiencing hardware and software issues. This ...

Weave

Technical Support

Lehi, UT · On-site

In this role, you will get to help our customers continually love Weave by being their superhero in ... Technical Support Leadership What You Will Own * Communicate with customers via inbound phone calls.

5TH HQ LLC

Technical Support

Doral, FL · On-site

$38K - $40K/yr

This role is specifically focused on mechanical and industrial equipment, not on computer or ... Provide technical support and promptly resolve customer issues in a professional manner. * Maintain ...

McKay Brothers

Senior Technical Support

Oakland, CA · On-site

$90K - $115K/yr

Senior Technical support for staff desktop and technology needs * Responding to staff requests for ... Prior experience in desktop support role and/or Microsoft certification * Windows, Apple, Android ...

UpdatePromise

Technical Support

Chino, CA

$20/hr

Being detail-oriented and proactive is essential in this role. You will be assisting and managing ... Provide technical assistance and support for incoming queries and issues related to the ...

Collabera

Technical Support

Ann Arbor, MI · On-site

$36K - $46K/yr

Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... Additional Information To know more about the role, please contact: Monil Narayan 973-929-3861

Teledyne

Technical Support

Goleta, CA · On-site

$50K - $67K/yr

Prepares technical reports summarizing findings and recommending solutions to technical problems ... this role is only an estimate. Actual compensation for successful candidates is carefully ...

Koch Industries

Technical Support

Brunswick, GA · On-site

In this role, you will help ensure the reliability, performance, and security of the technology ... technical challenges, support critical manufacturing systems, and help create value through ...

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Technical Support Role information

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$14

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$44

How much do technical support role jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical support role in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the job of technical support role?

A technical support role involves assisting customers or users with troubleshooting hardware, software, or network issues. Support specialists often use diagnostic tools, communicate solutions clearly, and may work in call centers or help desks, requiring good communication skills and technical knowledge. The role may also involve documenting issues and solutions for future reference.

What is the job role of technical support role?

A technical support role involves assisting customers or users with technical issues related to hardware, software, or network systems. It requires troubleshooting skills, knowledge of relevant tools and products, and often involves communicating solutions clearly, sometimes through phone, email, or remote access. The role may also include documenting issues and solutions for future reference.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, technical support engineer, and customer support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.

What cities are hiring for Technical Support Role jobs?

Cities with the most Technical Support Role job openings:

What states have the most Technical Support Role jobs?

States with the most job openings for Technical Support Role jobs include:

What are popular job titles related to Technical Support Role jobs?

For Technical Support Role jobs, the most frequently searched job titles are:

Technical Support Specialist - Unitary Standard

Waller, TX • On-site

Daikin
See more jobs at Daikinexternal

Full-time

Re-posted 9 days ago

Daikin rating

7.6

Company rating: 7.6 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

Job description

The HVAC Service Support Specialist provides technical support to contractors, distributors, engineers, and end users for Daikin's US domestic product lines. Provides pre and post-sales technical support including equipment troubleshooting and applications assistance via telephone and email.
Position Responsibilities may include:
  • Provide prompt and courteous responses to calls coming into the Technical Support Center hotline
  • Provide pre and post-sales technical support via telephone and email
  • Assist Reps, Distributors, and Contractors in troubleshooting and in the application of Daikin equipment, connection ratio, capacity de-rates, and equipment selection
  • May conduct virtual modeling for troubleshooting and provide resolution
  • Log all calls and incidents into the CRM module to track information by customer, model number, and project
  • Upon request, provide information such as submittal drawings, wiring diagrams, capacity tables, clearances, piping recommendations based on piping rules, or other information as published in Daikin's equipment literature.
  • Assist the Manager in the distribution of requests for field visits and training to the appropriate Daikin Service Representative
  • Follow up on customer inquiries to ensure job completion and job satisfaction
  • Provide selection software support
  • Help explain control-related questions
  • Perform additional projects/duties to support ongoing business needs.

Nature & Scope:
  • Applies practical knowledge of job area typically obtained through advanced education and work experience
  • Encouraged to seek continuous improvements
  • Performs a range of mainly straightforward assignments
  • Works independently with general supervision
  • Problems faced are difficult but not typically complex

Knowledge & Skills:
  • Excellent communication and interpersonal skills to interact effectively with diverse client group
  • Ability to troubleshoot in-depth service issues via phone
  • Ability to read, analyze, and interpret technical business periodicals, professional journals, and technical procedures
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to read and edit technical drawings/prints
  • Ability to effectively present information and respond to questions from management, clients, and customers
  • Ability to work in a technically dominated environment: engineering, contracting, and construction. Trades and ability to absorb and commit technical information to knowledge quickly
  • Ability to anticipate and solve practical problems and resolve issues
  • Self-starter with the ability to work both independently and within a team
  • Ability to effectively communicate ideas and properly describe problems and solutions
  • Ability to effectively handle multiple tasks, time management, and prioritization skills
  • Well-developed planning, organization, analytical, and decision-making skills
  • Proficient computer skills, such as Excel and PowerPoint, Word (MS Office)
  • Ability to produce clear, timely, and concise documentation and have well-developed problem-solving skills
  • Ability to apply good judgment, strong work ethic, and integrity on the job.

Experience:
  • 3-5 years of experience in the HVAC field or a technical support role

Education/Certification:
  • High School Diploma or GED Equivalent
  • Vocational Certification / Degree preferred

People Management: No
Physical Requirements / Work Environment:
  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • Required regularly to sit, talk, and listen
  • Required to stand, walk, use hands to pick up, handle or feel and reach with arms
  • Ability to read and analyze written information on a computer terminal. Close vision and the ability to adjust focus are necessary
  • Must be able to travel on business occasionally or work beyond normal work hours as necessary
  • Must be able to lift boxes and/or equipment of up to 30 pounds
  • Working Conditions -noise level in the work environment is usually quiet to moderate

Reports To:
  • MANAGER, TECHNICAL SUPPORT CENTER

The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes about individuals with disabilities.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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